Prokeep

Don't miss our next webinar on ~August 15th~ where we'll cover 3 customer service innovations that auto parts & trucking equipment dealers are using to win more sales and create a better customer experience! We'll talk with some forward thinking dealers about how they are: 🏃♂️ Delivering a Fast & Frictionless Customer Experience 👻 Improving order status transparency with automated notifications 🦒 Driving more demand with proactive outreach. Come check it out and see how you can lean in on some easy changes to accelerate growth at your dealership. Webinar: Shifting Gears: 3 Customer Service Changes to Accelerate Sales https://hubs.la/Q02HYh6n0

Powerhold members are already seeing significant improvements to customer experience, demand generation, and streamlined operations using Prokeep. Check out our recent interview with Professional Flooring Supply to see how President, DJ Lee, sees Prokeep fitting into his business. Professional Flooring Supply is using Prokeep to take orders faster, deliver relevant and timely information as texts en masse to their contact lists, and re-engage customers that have gone silent. Here’s some numbers: 85,000 1:1 Messages Sent 13,000 order related text messages 43,000 broadcast text messages sent 55% of contacts subscribed to broadcast messages 0% average unsubscribe rate to broadcast text messages 704 customers re-engaged from a broadcast message after 30 days of no contact “Without Prokeep, I wouldn't be able to consistently and accurately convey information to my clients. Prokeep is able to take a technology that everybody uses in their daily life and bring it to our business. That it gives my clients what they want, that is value to me.” - DJ Lee, President - Professional Flooring Supply Check it out for yourself with a Free Trial: https://hubs.la/Q02HhGJL0 #Powerhold #FloorCoveringDistributors #DistributingEasy

🚀 Big News! We’re excited to announce that Prokeep has been picked by @Powerhold as their Preferred Technology Provider to bring better communications and more demand gen to their floor covering distributor members! This partnership means more Powerhold members have access to the game-changing customer engagement tool that is helping 8,000 distributor locations save hours every day, drive revenue growth, and create a better customer experience! Powerhold members can now access game-changing solutions at a partner discount. Solutions like: ✅ Centralized communications for faster response times ✅ SMS Marketing for higher engagement & sales ✅ Messaging automations and templates for easier outbound engagement ✅ Searchable conversation history for accuracy and sales enablement ✅ Performance dashboards and customer details cards ✅ Access to Prokeep’s distributor success team "After meeting Prokeep and seeing what they are doing in some other big industries, like with electrical and plumbing distributors, we wanted to be one of the first to move floor covering in the same direction. They know our business model and our logistics, and will be a great partner." - Jeff Brugman - Executive Director | Floor Covering Distributor Alliance/Powerhold #Powerhold #FloorCoveringDistributorAlliance #DistributingEasy #Partnerships

We love seeing Prokeep customers discover new ways to go above and beyond customer expectations to win more business. In our latest spotlight, Professional Flooring Supply, tells us how challenges like congested phone lines, miscommunications internally, lack of ability to connect customers with the right team member, and more were slowing down business and how Prokeep has allowed them to deliver information faster, give customers more options, and create a centralized record of information. Check out how President, DJ Lee, is using Prokeep to transform his customer experience and streamline operations here. “Previously you call and you get who picked up the phone. Now you text and you get somebody quickly and somebody who knows the answer to that question. If they don't know the answer to that question, they're not going to claim that message. They're going to send it to somebody else and let them take care of it for you. So it's just a really easy way for our clients to get information from us and our team. And it's accurate.” #ProfessionalFlooringSupply #Floorcoveringdistributors #DistributingEasy

We're proud to work with Johnson Controls to provide HVACR distributors with the tools they need to move inventory faster, provide a better customer experience, grow revenue, and WIN MORE! Prokeep has already transformed the way over 3,000 HVACR distributors manage inbound and outbound communication with their customers — making it easier to do business with & driving growth. Now, with this partnership — distributors of Champion, Coleman, Luxaire, Fraser-Johnston and YORK can use their co-op funds to cover up to 75% of their Prokeep subscription! You can read all about it in Distribution Strategy Group's industry news article here: https://hubs.la/Q02GNRBP0 #distribution #partnerships #distributingeasy #winmore

🤝✨ Distributors have a massive opportunity to elevate their business with simple investments into Customer Experience (CX)! Want to know how? In the current competitive market, customer experience sets you apart. Customers want fast, easy, and accurate. If you're not supplying that, they're shopping around till they find it. If you are, then you're in the position to pick up new business for the same reason! Why is CX important? Builds Loyalty: Happy customers return. Enhances Reputation: Great CX builds a strong brand image. Drives Growth: Satisfied customers spread the word. Winning CX Strategies: Be Customer-Centric: Focus on customer needs. Consistency: Ensure seamless interactions across all touchpoints. Personalize: Cater to individual preferences. Keep Improving: Adapt to changing expectations. Invest in CX for lasting success! 🚀💼 Read our latest blog for more info and simple investments you can make today to change the game. #CustomerExperience #CX #Distribution #DistributingEasy

Prokeep is now a Johnson Controls Preferred Vendor! If you supply Champion®, Coleman®, Luxaire®, Fraser-Johnston®, and YORK® products, you can now use your co-op funds to cover up to 75% of Prokeep's annual subscription — making it even easier to access more efficient communication, more sales, and a better customer experience! Since 2016, we've worked with over 3,000 HVAC distributors, helping them achieve revenue growth and boost customer satisfaction — and we're proud of the impact we've had in helping these distributors win more. Hearing how we help move inventory faster, improve customer experiences, and grow revenue drives us every day to improve the lives of even more HVAC distributors. #achr #hvac #distributingeasy #wholesaledistribution #jci

Is your communication strategy stuck in the Stone Age? 🦣 Do your customers have to send smoke signals to reach you? 💨 Newsflash: your contractors are already texting. 📱 If you're not, you're missing out on a massive opportunity to connect, close deals, and build loyalty. This blog post breaks down why text-enabling your sales and customer service teams is the missing link in your wholesale distribution success. It's like giving your business a shot of adrenaline, without the jitters. ⚡ So, ditch the carrier pigeon 🐦 and embrace the 21st century. Your customers (and your bottom line) will thank you. 😉 #Prokeep #TextEnableYourBusiness #WholesaleDistribution #CommunicationUpgrade #CustomerExperience #SalesSuccess P.S. If you're still using fax machines, we need to talk. 📠 https://hubs.la/Q02DV8x50

Missed our webinar on how Prokeep is revolutionizing the wholesale distribution game? Discover how to keep your wholesale distribution on the cutting edge. Hint: Prokeep is your finely honed sword. 😉 But seriously, you don't want to miss out on this replay. We're talking HUGE changes in the industry, and Prokeep's founder Jack Carrere spills the beans on how we're keeping you ahead of the curve. Think of it as your cheat sheet for dominating 2024. Grab a cup of ambition (aka coffee ☕) and watch the replay now. You'll learn about: Why Prokeep is more than just a pretty interface – we're your secret weapon for growth. The 2023 milestones that made us the talk of the town. (We're not bragging, just stating facts.) A sneak peek into 2024 that'll make your competitors sweat. 😎 Don't be a slacker. Hit the link and get your knowledge fix! #Prokeep #WholesaleDistribution #Innovation #2024Goals #WebinarReplay https://hubs.la/Q02DV6Sv0

🌟 City Electric Supply Connect Event Highlights: Largest Counter Day Ever 🌟 We had an incredible time at Connect 2024! Our team was thrilled to reconnect with so many City Electric Supply team members, updating them on our latest features and discussing how our solutions can transform their business operations. A huge thank you to everyone who stopped by our booth, engaged with us, and shared their insights. Your feedback and enthusiasm inspire us to keep pushing the boundaries of innovation. Swipe through to see some highlights from the event and our amazing team in action! 📸 Prokeep team: Peter Church Brooke Harris Kenny Lathen