Dispatch faster, smarter, and safer with Total Response. Our decision support system can be custom-built to your agency's needs. From tailored protocols, unlimited, online training, and certification (including EMD and T-CPR) to 24/7 support, we work with you to make 911 better. Total Response is one platform for all emergency calls. It’s not just about EMD. Every call, be it for police, fire, EMS, or often, a combination thereof, deserves a thoughtful and structured approach to information gathering. Our scene specific questions and PAI’s for more than 80 police, fire, and emergency medical dispatch incidents ensure consistency on every call for help. PowerPhone has a long, proud history of moving the industry forward. In addition to being the bellwethers of dispatcher training, having trained more than 500,000 professionals worldwide, our software, courseware and training principles have become the de-facto standard for agencies across the U.S. and internationally. Emergency call handling protocols for police and fire dispatch simply did not exist until PowerPhone created them. We are proud of our role in shaping emergency communications, and we are uniquely positioned to help you achieve your call taking goals moving forward. In the 911 world, we know seconds save lives. Our mission is to empower telecommunicators and give them the best tools, training and support they need to keep callers and first responders safe.
External link for PowerPhone
PO Box 911
Madison, CT 06443, US
Our webinar with PulsePoint AED is TODAY at 11 a.m. ET! You won't want to miss this one! You can still register here: https://lnkd.in/g-e7VkHz https://lnkd.in/gxHrdhK2
Make sure to join us 🚨TOMORROW🚨 for our webinar with PulsePointAED! We'll be talking about how having an AED registry works, the benefits of using one, and how to integrate the registry with your existing PSAP technology. Register below! 👇 We look forward to seeing you there! https://hubs.li/Q02H7bts0
Make sure to join us 🚨TOMORROW🚨 for our webinar with PulsePointAED! We'll be talking about how having an AED registry works, the benefits of using one, and how to integrate the registry with your existing PSAP technology. Register below! 👇 We look forward to seeing you there! https://hubs.li/Q02H7bts0
Prompt deployment of an Automated External Defibrillator (AED) during a cardiac arrest incident can be the difference between life and death. But the presence of a nearby #AED may not be known to the 911 caller or the emergency telecommunicator. Similar to providing cardiopulmonary resuscitation instruction (T-CPR), equipping telecommunicators with automated external defibrillator locations (T-AED) can improve outcomes. Learn more about the PulsePoint Emergency AED Registry at the link below. 👇 https://hubs.li/Q02Hv7N10 #cardiacarrest #emergencyresponse #pulsepointaed
About one quarter of the PowerPhone team were formerly public safety world professionals. We have served as telecommunicators, PSAP supervisors, administrators, trainers, and on-scene responders. Many of us have used Total Response 911 protocol software in our centers. Read about our own Implementation Manager Andi Sorge's experience using Total Response in her previous 911 center below. 👇 https://hubs.li/Q02Hrc9h0
WEBINAR NEXT WEEK! 💻👇 PulsePoint in the PSAP: How access to AEDs elevates emergency response. Join us on July 25th to learn more about PulsePoint AED, how it works, and how you create and use your own local registry! Can't make it? We'll send you the recording! Register below! https://hubs.li/Q02GnSzM0
A multi-service 911 protocol software provides a unified way of quickly gathering information and relaying it to responders. When a complex call comes in that requires protocols from more than one service, a multi-service protocol system streamlines communication and pre-arrival instructions. This helps keep all responders safe with immediate and cross-service updates. Simply put, it is a game changer. Learn more about the power of using a multi-service 911 protocol software in this blog below! 👇 https://hubs.li/Q02Gn-Fb0
PulsePoint AED is a powerful tool to build, manage and mobilize an emergency AED registry. Registered AEDs are accessible to emergency call takers and disclosed to those nearby during cardiac arrest events. PulsePoint Foundation is a public, non-profit organization that provides the emergency AED registry free of charge as part of its core mission to improve cardiac arrest survival. We're presenting a webinar with PulsePoint AED, on how it works and how you can use it in your community on July 25th! Register for this insightful event below. 👇 https://hubs.li/Q02GnRXC0
Join us on July 25th as we explore how access to AEDs and other life-saving resources will elevate your PSAP's emergency response. We're co-hosting this webinar with PulsePoint AED: a powerful tool to build, manage, and mobilize an emergency AED registry. During this webinar, we'll discuss: 🚨 The benefits of having access to an AED registry 🚨 How to build and manage a registry within your community 🚨 How to integrate the registry into your existing PSAP technology This will be a great event! Register below! (Can't make it? Still register and we'll send you the on-demand recording afterwards!) https://bit.ly/460JvKO
The 2024 Pulse of 911 Survey from NENA and Carbyne reported that a staggering 29% of respondents considered the negative workplace culture in their PSAP to be a top issue. A supportive work environment where employees feel heard and validated can make a difference in someone leaving or staying at your PSAP. Continue reading. 👇 https://bit.ly/3Ll4yhs #911dispatch #publicsafety #emergencyresponse #mentalhealth #workplaceculture
Total Response is a multi-service 911 protocol software, designed for PSAPs to easily navigate medical, police, and fire emergency protocols. Through a seamless CAD integration, your team can send critical information from callers directly to responders. Fast. Simple. Direct. Learn more about Total Response below. 👇 https://bit.ly/4bzB4Ht