PHH Mortgage

Mortgage Bankers Association's Annual Conference is about a month away. Come meet with the Onity and PHH Mortgage team at the Hotel Populus, Denver's newest hotel. We look forward to seeing you in Denver! #mbaannual #hotelpopulus

Warren Rosales has a positivity that brightens everyone’s day and inspires others to tackle challenges with optimism. He has a commitment to excellence -- demonstrated by numerous call commendations from Homeowners and a consistently strong NPS. Congrats on being our Service Excellence nominee of the week!

Today, we would like to showcase Ranjit Gadecha as our Service Excellence nominee. Ranjit is an extremely dedicated associate with innovative ideas and a willingness to take on new process improvement initiatives. His positive attitude and dedication to service excellence supports a collaborative work environment and fosters success for the entire team.

Will you be in San Diego for the NRMLA Annual Meeting? Schedule a time to meet with the PHH/Liberty team! Contact Valerie Huynh, Jamie Longe, Sabrina Dean-Bass or Tommy Noyes today.

Onity’s LEAP Black Professionals Network held a school supply drive this August in our Mount Laurel, NJ office to help local kids start the school year prepared and ready to learn! Donated supplies were delivered to NJ Senator Troy Singleton for distribution as part of his annual event with the Burlington County Commissioners and the Burlington County Sheriff’s Office. We hope everyone has a safe and fun school year!

The National Reverse Mortgage Lenders Association (NRMLA) Annual Meeting is two weeks away! If you plan on being in San Diego make sure you attend the session, "Live Q&A with Top HECM Underwriting/Ops Experts," to hear our VP of Underwriting, Shirley J Rand. The panel, made up of the industry's top DE underwriters and operations staff, will answer frequently asked questions from loan officers .

The National Reverse Mortgage Lenders Association (NRMLA) Annual Meeting is a two week's away! If you plan on being in San Diego for biggest reverse mortgage conference of the year, make sure you attend the panels, "Update from NRMLA's Leadership," and "Servicing Essentials from Three Perspectives," to hear our own, Michael Kent, SVP of Reverse Asset Management and NRMLA Board Member.

Abhilasha Mehta is our most recent Service Excellence nominee. Abhilasha takes the lead when it comes to loan level inquiries received from our subservicing clients. She thoroughly reviews each inquiry received and assigns it to the relevant business unit (BU) for a response. Upon receiving the response, she validates the response, ensuring accuracy and completeness before sharing it with the client. She ensures that responses are consistently well-written and creates a sense of urgency when a short turn around is required.  

Today at 1 p.m. Central Time (2 p.m. Eastern) Five Star Institute and Stavvy are hosting the webinar, "Advancing Your Digital Default Servicing Strategy." Hear our own SVP of Contact Center Operations, Sherri Goodman, who is on the panel. Register now to learn how automation and digital transformation can be leveraged to optimize your servicing operations. https://lnkd.in/gfUgAhBc

IMN's HEI & Home Equity Capital Markets Forum is being held in Austin, TX next week. Contact Sabrina Dean-Bass today to schedule a time to meet during the show!