Phelps County Bank

NOW HIRING: A SPRINGFIELD MARKETING OFFICER. Bring your creativity and community spirit to Phelps County Bank in Springfield, MO. The ideal Marketing Officer will have outstanding writing, digital advertising, public speaking, and project management skills with at least two years of experience. To learn more and apply online, visit: https://lnkd.in/gJPxRpnk.

Jack Mueller Promoted to St. James Branch Manager We are excited to announce that Jack Mueller is the new Branch Manager for our St. James location. Jack began his career with PCB in 2016. Over the last eight years, he has learned banking from the ground up spending time in different departments, serving as a full-time teller, a credit analyst, and a loan officer. The Mueller family has a history of St. James banking that goes back two generations. Jack’s grandfather, Adolph J. Mueller, was a loan officer and branch manager for the St. James Bank fifty years ago. Jack says he’ll continue the tradition his grandfather started, providing exceptional customer service. “Small-town banking is all about trust,” Jack says. “My grandfather believed in a firm handshake and knowing his neighbors. I have a computer on my desk instead of a typewriter. But no matter how much technology evolves, he taught me that nothing can replace the power of a good conversation. I know I have big shoes to fill, and I’m ready for the challenge.” “Jack is a hard worker who believes in the success of his community,” says Phelps County Bank President Ben Tipton. “And as a full-service lender, he is a problem solver who can customize a mortgage, a business loan, and financing for our farmers. Jack is leading a talented team of Employee-Owners in St. James, and we are excited to see what they will accomplish.” “I look forward to providing the best service to our existing and future customers, while doing it with a great group of employee-owners” Jack says. #employeeownership #employeeowned

Jake Saylor Joins Phelps County Bank’s Springfield Team Phelps County Bank welcomes Jake Saylor to our Springfield loan department. Saylor brings PCB outstanding customer relationship experience with a career focus in consumer lending. He will serve as a loan officer at our Springfield location. “Jake understands customer relations and will be a vital part of our team at PCB,” says Market Executive Casey Pyle. “He has experience as a Small Business Specialist leveraging development and loan production. Additionally, Jake’s experience includes mentoring and assisting in the onboarding process of new employees, a skill that aligns with PCB’s goals as a 100 percent employee-owned bank.” Saylor graduated from Missouri State University and is a member of the Springfield Area Chamber of Commerce’s Young Professionals group, The Network. “I enjoy working with customers, discovering their needs and fostering the relationship within the bank” Saylor says. “Often, customers are unaware of how many solutions that we provide as a financial institution, being mindful of how we are walking people through the process can create customers for life. That’s what Phelps County Bank is all about.” #employeeowned #employeeownership

WELCOME ANDY WEST! Andy has joined our Springfield Missouri lending department as a Vice President and Credit Officer. He brings Phelps County Bank more than 20 years of banking experience and will focus on business loans, risk management, and compliance. “Andy is an essential part of our team,” says Market Executive Casey Pyle. “He’ll work closely with our loan officers on financial analysis and due diligence. As we expand into Greene County, we want to be a responsible partner in our community, providing financing that is sound and makes sense for our borrowers.” “Phelps County Bank is 100% employee-owned. That ownership comes with a higher level of commitment,” Andy says. “For more than 50 years, our customers have trusted us to make smart lending decisions. That tradition of stability will continue in Springfield.” #employeeowned #employeeownership

WELCOME CHUCK LACY! We're pleased to announce that Chuck Lacy has joined our Springfield team as a Vice President of Lending. Lacy brings PCB more than 30 years of bank experience. He began his career as a coin clerk in 1994 and expanded his skills into consumer and mortgage loans, business development, and branch leadership. “Chuck is a Springfield native. He cares about this community and treats every person he meets like a neighbor,” says Market Executive Casey Pyle. “At Phelps County Bank, there is no such thing as just one banking solution. Chuck understands that. And he has the confidence to tailor our loan products, giving each customer a higher level of personal banking.” “I’m excited to be at a 100% employee-owned bank,” Lacy says. “We’re encouraged to think like owners, solve problems like an owner, because that’s what we are. It’s a difference I want my customers to feel the minute they walk through my door.” #employeeownership #employeeowned #communitybanking

NOW HIRING A SYSTEMS ADMINISTRATOR: Join our growing bank as a full-time Systems Administrator. In this position, you will contribute to on-premises and cloud storage administration and provide technical support, repair, routine maintenance, and lifecycle management of hardware and software. Benefits include: competitive pay, bonuses, an excellent retirement plan, health insurance, paid vacations, a clothing allowance, and more. Apply online and become an Employee-Owner at PCB. https://lnkd.in/gJPxRpnk

J.C. Loveland Joins Phelps County Bank’s Springfield Team Phelps County Bank welcomes J.C. Loveland to our Springfield loan department. Loveland brings PCB more than twenty years of leadership experience with five years in the banking industry. He will serve as a vice president with a focus on lending. “J.C. is a Springfield native with strong roots in the Greene County area,” says Market Executive Casey Pyle. “He was in the parks and recreation profession for more than a decade and continues to support his community through volunteer work, including his service as board president for the Down Syndrome Group of the Ozarks. J.C. is a banker who understands how to listen, find solutions, and be a good neighbor.” “When I sit down with a customer, my job is to help that person make a smart financial decision,” Loveland says. “Sometimes, these decisions are life changing. Fast loan approvals are great, but I want to build a lasting relationship, too. I want my customers to feel like a VIP every time they walk into my office. That’s what Phelps County Bank is all about.” #employeeownership #employeeowned

WELCOME CLINT CAFFEY TO OUR SPRINGFIELD TEAM: We're excited to announce that Clint Caffey has joined our lending team. He brings PCB more than 20 years of banking experience and will serve as a Senior Vice President with a focus on business development in the Springfield area. “Clint is a leader,” says Market Executive Casey Pyle. “He’s mentored many young bankers in his career. And as we build our Springfield team, Clint’s knowledge will be invaluable. He’s committed to building relationships within our community, and finding ways to help local businesses expand and thrive. That dedication to serve our neighbors is what PCB is all about.” “Not all financial institutions are the same,” Clint Caffey says. “When you shake hands with someone at Phelps County Bank, you’re shaking hands with an owner. We’re one of the few 100% employee-owned banks in the world. I’ll have the ability to quickly give my customers the solutions they need to succeed. It’s an exciting business model, allowing us to reinvest in our community as we grow.” #employeeownership #employeeowned

Promotions and Staff Changes at our St. James bank: We're excited to announce the promotion of Emily Pfeiffer to Retail Supervisor at our St. James location. She began her career as a part-time teller in 2009, but soon became a full-time Employee-Owner. She’s held several positions including financial services representative and retail lead. Pfeiffer will celebrate 15 years with PCB next month. “Emily Pfeiffer is a success story,” says Chief Operating Officer Peter Freiberg. “Our customers appreciate her vast product knowledge and outstanding service. And beyond that, Emily is a leader who encourages our entire team. She’s a fantastic mentor for the next generation of bankers, pushing them to think like an owner.” “When I was hired, I didn’t understand what it meant to own the bank you work for,” Pfeiffer says. “It’s more than just a great retirement plan. We’re challenged to give back our time and talents, generously support our community, and be a financial resource for our customers. And we hold each other accountable.” PCB is also announcing a staff change within our St. James loan team. Jon Rapp has served as our Branch Manager since 2018, nearly doubling the size of that department. Rapp is now working at the Rolla downtown bank with a focus on business development. “I’m proud of our St. James team. Angie Proffitt, Jack Mueller, and Jake Ford are bankers who care about our community,” says Senior Vice President Jon Rapp. “In addition to their lending experience, you’ll see them coaching basketball teams, volunteering at the Caring Center, and serving in our schools. The future of our St. James bank is in good hands.” Top Photo First Row: Amy Pendleton, Emily Pfeiffer, and Angie Proffitt. Second Row: Peter Freiberg, Jake Ford, and Jack Mueller. Bottom Photo: Dominic DeLuca, Jon Rapp, Ben Tipton, Jessica Beucler, and Peter Freiberg.

Our restorations have begun on the historic YMCA building in downtown Springfield. It’s exciting to see the potential through the dust. When the work is completed, this beauty will be Phelps County Bank’s hub in Southwest Missouri. Take a quick tour with us and to learn more about Phelps County Bank, visit: https://www.mypcb.com/