PGLS

Join us in celebrating our Value Champions of the month! Congratulations to Chanti Taylor, Amanda Lawnicki, and Lucía Epherra. Keep up the fantastic work! 🎉 Our commitment to language access is guided by PGLS's three uncompromising foundational core values: Respect, Responsibility, and Results. 🏆Respect: We treat each other with professionalism, dignity, and respect. We communicate clearly and honestly while fostering an environment of growth and innovation. 🏆Responsibility: We lead by example, considering the impacts of our actions on each other, our partners, and our global community. We are accountable and take ownership of our actions and decisions to promote a solutions-oriented environment. 🏆Results: We are committed to establishing lasting partnerships and proactively delivering exceptional services that elevate the global mission and interests of those we serve.

🌐 Did you know that over 68 million U.S. residents speak a language other than English, with 29.6 million of them having limited English proficiency (LEP)? Multilingual communication is crucial for energy companies that want to expand their market reach, improve customer loyalty, and ensure the safety and satisfaction of all customers. 📝 Learn how to create a language access plan in five steps and make your services more accessible 👇 #Energy #Utilities #LanguageAccess #Blog

Nearly 11 million people in the US identify as deaf or hard of hearing. The versatility and convenience of Video Remote Interpretation (VRI) ensure fluid communication across both spoken and signed languages. It is suitable for many sensitive settings, such as healthcare, where seeing visual cues like body language and facial expressions helps accurately convey information. Learn more about our VRI solutions 👉 pgls.com/vri #Interpreting #1nt #Video #Remote #VRI

In 2018, electricity plans from 18 providers were removed from Texas's Power to Choose website for not being offered in Spanish. LEP customers may struggle to understand the terms, pricing, and benefits of energy plans, which prevents them from making informed decisions that fit their needs and budget. By localizing your service offerings, you can ensure compliance, expand your market reach, and adequately serve your multilingual communities. Explore how our web localization services help you connect with multilingual audiences: https://bit.ly/3zZ5CFe #L10n #Localization #Energy #Utilities #CaseStudy #Texas

As businesses and individuals increasingly communicate across borders, over-the-phone interpretation ensures real-time language access. By integrating into existing call channels and offering round-the-clock availability, OPI provides a quick and cost-effective method to help non-English speakers access essential services. Did you know that PGLS can connect you with an OPI interpreter in under 15 seconds? Learn more here 👉 pgls.com/opi #OPI #Interpreting #1nt #LanguageAccess

While bilingual staff are valuable, professional interpreters are preferred in sensitive contexts like healthcare and legal. Trained interpreters: 👉 Precisely communicate specialized terminology 👉 Adhere to strict confidentiality standards 👉 Ensure access to a wide range of languages Explore how our interpreting solutions can help you communicate effectively in over 200 languages 👉 pgls.com/interpreting #1nt #Interpreting #Bilingual #Meme

We're excited to shine a spotlight on Catherine Early, Director of Infrastructure at PGLS. 🚀 With a wealth of experience in the industry, Catherine believes that ethical use of AI can enhance the accuracy, efficiency, and scalability of language services. As a leader, she is committed to cultivating trust, inspiring innovation, and embodying authenticity. Discover more about her experience, outlook on the language services industry, and leadership approach.

As businesses go global, as hospitals provide care to more and more LEP patients, and as schools welcome an increasing amount of LEP students, the demand for interpretation services is skyrocketing. 📈 On-site interpretation preserves the nuances of a natural conversation with interpreters physically present at the location. This enables them to observe context, people, and social dynamics to accurately convey the intended message. Learn how PGLS helps foster genuine connections with multilingual audiences 👉 pgls.com/osi #Interpreting #1nt

Professional interpreters are trained linguists and cultural mediators who ensure accurate and culturally-sensitive communication. They uphold confidentiality, impartiality, and neutrality in critical situations, from healthcare to legal settings. Adherence to a strict code of ethics, along with specialized training and industry experience, makes them the preferred alternative. Learn how our interpreting solutions can help you bridge language gaps 👉pgls.com/interpreting #Bilingual #Interpreter #Interpreting #1nt

51.6 million (!) people in the US are foreign-born, and many have limited English proficiency. Language barriers not only limit access to essential services and job opportunities, but also make it challenging to participate in civil life. Language Access Plans provide a framework of processes and resources to help organizations effectively communicate with diverse populations, regardless of their linguistic background. Bridge language gaps with PGLS 👉 pgls.com #Diversity #Demographic #Language #LanguageAccess