We’re thrilled to announce that Colorescience has successfully launched a new and improved subscriber experience with Ordergroove! 🎉 By migrating to Ordergroove, Colorescience is enhancing their subscriber experience, making it easier than ever for their loyal customers to enjoy the benefits of their favorite skincare products. Now that they’re on Ordergroove, the viral brand is on a path to grow recurring revenue and deliver unmatched convenience and personalization to their customers. Congratulations to the Colorescience team on this incredible achievement! We’re proud to support your journey as you continue to revolutionize skincare. #Ordergroove #subscriptioncommerce #customerexperience #Colorescience #ecommerceinnovation
Ordergroove
Technology, Information and Internet
New York, NY 6,322 followers
Subscriptions for serious brands.
About us
Ordergroove enables subscription and membership experiences for the world’s largest and most innovative brands, including L’Oréal, Dollar Shave Club, Petsmart, La Colombe Coffee, and The Honest Company. As a market leader in subscription technology, our proprietary Relationship Commerce platform is shifting consumer interactions from one-and-done transactions to frictionless and highly profitable recurring relationships. Ordergroove technology uses artificial intelligence, analytics, and unmatched consumer expertise to empower top brands to transform their commerce experiences while making their consumers’ lives easier.
- Website
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http://www.ordergroove.com
External link for Ordergroove
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2010
- Specialties
- customer experience, eCommerce, software-as-a-service, technology, Internet of things, retail, loyalty, retention, customer lifetime value, subscription services, subscription commerce, subscription ecommerce, subscription technology, SaaS, relationship commerce, ecommerce, and auto-ship
Locations
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Primary
75 Broad Street
23rd Floor
New York, NY 10004, US
Employees at Ordergroove
Updates
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Pesky chargebacks from fraud and unsupported charges cost brands unnecessary $$$, cutting into growth ROI and making it hard for brands to analyze clean customer data. To make a sizeable difference for our customers, Ordergroove has optimized our Shopify integration’s payment error retries to drastically reduce these unnecessary charges. These Shopify payment error retry optimizations empower brands to: Improve Payment Provider Relationships: By eliminating unnecessary retries for fraud-suspected transactions and unsupported purchase types, we're helping preserve your good standing with payment providers. Enhance Efficiency: By avoiding futile retry attempts, we're streamlining the order processing system, potentially reducing associated costs and improving overall performance. #chargeback #fintech #subscriptions #payments
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Want a sneak peek at the tools the largest DTC brands use for retention? 👀 We're partnering with Gorgias, Nosto, and Loop to show you what powers a top-tier tech stack that drives retention. Join us live this Wednesday, August 14 at 10 am ET to learn the blueprints for: 🔁 Subscription models that retain and upsell customers consistently 🛒 Personalized shopping experiences that increase customer loyalty 🔧 Streamlined return management, logistics, customer service, and support Save your spot here! https://lnkd.in/e6D3Cqsk
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Workflow obstacles, like having multiple portals and platform logins, are just some of the many issues eCommerce teams face today. To make the day to day easier, we’ve partnered with Ping Identity to offer Single Sign-On (SSO) logins for Ordergroove. The Ping Identity x Ordergroove integration helps teams: 1. Add an Layer of Additional Security: SSO logins minimize the risk of password-related security breaches by relying on your company’s internal identity management system. This ensures users only need to manage one strong password, which can be more closely monitored and protected. 2. Keep Workflows Uninterrupted: With SSO, teams can access the Ordergroove recurring revenue platform and other essential applications using the brand’s internal credentials rather than saving passwords on local devices or in shared lists. This safely eliminates the interruptions of finding, copy / pasting, and managing multiple logins. 3. Simplify Administration: SSO allows your team to control user access from a single dashboard. This makes it easy to add or remove users systematically, ensuring only authorized personnel can access your Ordergroove dashboards, recurring revenue information, and subscriber experiences. #SSO #integrations #security
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Do you care about your growth and retention tech stack? Save some time on your calendar: August 14th, at 10 am CDT. We're joining Gorgias, Nosto, and Loop for a DTCx webinar: "4 Tools Used by the Largest DTC Brands for Retention." See what top DTC brands are doing to revolutionize their customer retention strategies! Learn best-in-class ways to: ✔ Streamline customer service for seamless experiences. ✔ Personalize shopping to boost loyalty. ✔ Leverage subscription models for recurring revenue. ✔ Master return management to enhance satisfaction. A link to register is in the comments below.
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👏 Congratulations to The Ordinary on launching subscriptions with Ordergroove! Now you can enjoy 10% off subscription orders and make great skincare a daily practice. Explore their top clinical formulations and elevate your skincare regimen with serums, peptides, lotions, masks, toners, and more! Subscribe today and let The Ordinary help you "Make it a regimen." #Skincare #Subscriptions #DTCBeauty
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Whisker, the brand behind Litter-Robot, saw a remarkable 14% increase in recurring revenue in just four months after switching from homegrown subscription technology to Ordergroove. Why did they make the change? After launching subscriptions on their homegrown solution, Whisker realized they needed a more flexible and robust platform to easily launch new and innovative experiences. They wanted full control over their promotional frameworks, with the ability to rapidly test and scale new offers without excessive operations or internal development. By migrating to Ordergroove, Whisker achieved their subscription vision within a few short months: 📈 The impact on performance was immediate, as they saw: - 41% growth in subscriber base - 36% reduction in churn - 70% of subscribers have multiple subscriptions How did they unlock this growth? 1. Optimized product pages to streamline enrollment 2. Launched flexible incentives to boost acquisition and purchase quantities 3. Incorporated subscription messaging throughout the shopping journey 🌟Kudos to Mike Woodall, Jacob Zuppke 🐈, and the rest of the Whisker Team for achieving this growth! And shout out to their Customer Success Manager Valentina Barron for helping guide their growth and optimization. Discover additional details and insights in the full case study linked below in the comments. #RecurringRevenue #Subscriptions #CustomerRetention #GrowthFocused
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🌟 Huge thanks to Death Wish Coffee Company for their G2 review of Ordergroove! 🌟 We'd also like to take a moment and celebrate 👏 Valentina Barron! 👏 Valentina, your dedication and hands-on support for Ordergroove customers makes a world of difference for both their subscribers and their businesses. We're so proud to have you on our team! #CustomerAppreciation #ThankYou #CustomerSuccess #EmployeeSpotlight
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Managing a complex tech stack (and all of its logins) is one of many challenges eCommerce brand teams face today. To make the day to day easier, we’ve partnered with Okta to offer a Single Sign-On (SSO) login to Ordergroove. The Okta x Ordergroove integration empowers teams with: 1. Hassle-free Workflows: With SSO, your team can access our recurring revenue platform and other integrated applications using your company’s internal credentials. This safely eliminates the hassle of managing multiple logins and passwords. 2. Enhanced Security: SSO logins reduce the risk of password-related security breaches by relying on your company’s internal identity management system. This ensures users only need to manage one strong password, which can be more closely monitored and protected. 3. Simplified Administration: SSO allows administrators to control user access from a single dashboard. This makes it easy to add or remove users, ensuring only authorized personnel can access your Ordergroove dashboards. #SSO #integrations #security Learn more about using Okta for SSO with Ordergroove: https://lnkd.in/ewY-j2r4
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