The gang's all here! We had the pleasure of meeting up with members of Zendesk's West and Central Commercial teams, and the vibes were 🙌 📸 : Nicole Long
OpenMethods
Software Development
Kansas City, Missouri 1,153 followers
OpenMethods | Streamline Customer Interactions & Business Processes.
About us
🚀 OpenMethods: Elevating CRM Integration for Effortless Excellence 🚀 At OpenMethods, we're on a mission to simplify your customer interactions and supercharge your business operations. Our cutting-edge solutions seamlessly integrate with CRM systems and other applications, delivering secure, streamlined, and efficient experiences that enhance engagement between customers and brand representatives. 👋 Wave goodbye to the complexity of managing multiple systems and manual data searches. With OpenMethods, you can effortlessly integrate agent and customer experiences directly into your CRM. This ensures a seamless, efficient workflow that benefits all users. 🌟 Features, Benefits, and Values 🌟 Effortless Data Integration: OpenMethods simplifies data integration into your CRM, making it a breeze. Seamless Access: Agents access essential information without constant app-switching, boosting productivity. Enhanced Customer Experience: Say no to repetitive information requests. Customers enjoy smoother interactions. 🎉 Our Approach 🎉 Turn Processes into PopFlows: Transform common workflows into repeatable processes, letting agents focus on tasks. Centralized CRM: Pull context directly into your CRM for quicker access and data consolidation. Context at Your Fingertips: Our modals and overlays deliver customer context directly to agents, eliminating app-jumping. Data Accuracy: Custom forms and buttons enable real-time data updates within your CRM. Auto Populate Fields: Save time and reduce errors with auto-populated data fields. Effortless Data Retrieval: Use customer data like phone numbers or email addresses for quick record retrieval. Access Control: Manage application access efficiently, ensuring data security. 🔥 Join OpenMethods to revolutionize your CRM integration, boosting customer relationships, and operational efficiency. Discover the future of seamless engagement!
- Website
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http://www.OpenMethods.com
External link for OpenMethods
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Kansas City, Missouri
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Drag & Drop Screenpop Designer, Oracle CX Platforms, CTI / CRM Integrations, CRM Adapters, Oracle Service Cloud, VXML Designer Studio, Multi-Channel Integration, Software Development, Zendesk Integration, and Workflow Automation
Locations
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Primary
Get directions
Kansas City, Missouri 64105, US
Employees at OpenMethods
Updates
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🤔 Did you know there's a direct link between agent effort and customer satisfaction? It's true! - The less time your agents spend sifting through mountains of customer data, the more time they have to create meaningful moments with your customers. But you don't have to take our word for it - you can take our customers' word instead. https://lnkd.in/gdQXTnbw
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⏰ Upcoming Webinar - OpenMethods Office Hours: Unlocking the Secrets of Customer Success with Nick Kennedy. Join us live on Wednesday June 26 at 12:30 PST 👇 https://lnkd.in/gU26VzSb
OpenMethods Office Hours: Nick Kennedy and the Power of Customer Success
openmethods.zoom.us
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It’s no secret that at OpenMethods, we ❤️ our customers. We ❤️ them so much, we created an entire team to treat them like the VIPs they are. Join us on Wednesday June 26 where Nick Kennedy, SVP of Customers, and Erin Casto, Product Marketing Manager, let you in on all the secrets that turn customers into champions. https://lnkd.in/gU26VzSb
OpenMethods Office Hours: Nick Kennedy and the Power of Customer Success
openmethods.zoom.us
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Thinking about adding AI to your tech stack? Then you definitely don’t want to miss our upcoming Office Hours where Christopher McCue and Erin Casto talk about the different ways you can use that data to orchestrate better outcomes & maximize data mileage. We’re diving in on May 22 at 12:30 PST, so reserve your spot! 👉 https://lnkd.in/g_VmwQmu
Welcome! You are invited to join a webinar: OpenMethods Office Hours: Chris McCue & Complementing AI. After registering, you will receive a confirmation email about joining the webinar.
openmethods.zoom.us
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Chances are, you are (or are thinking about) adding an AI strategy to your tech stack in 2024. And that's great!...But what happens after you roll it out? 🤔 Join Christopher McCue and Erin Casto in our upcoming webinar where we talk about how to complement your AI strategy to drive successful agent outcomes. (PS, we're also calculating the odds of whose dog will interrupt the webinar first.) https://lnkd.in/g_VmwQmu
Welcome! You are invited to join a webinar: OpenMethods Office Hours: Chris McCue & Complimenting AI. After registering, you will receive a confirmation email about joining the webinar.
openmethods.zoom.us
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🤔 Have you thought about your CRM user experience lately? We're kicking off our OpenMethods Office Hours series with Shannon Lekas and Erin Casto to talk through the unique challenges and opportunities the CRM UX presents. Join the convo on 04/24 at 12:30 PST and see why we're so obsessed with making the CRM experience effortless. https://lnkd.in/g7Uc4-sX
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How we're feeling after #ZendeskRelate: 😁 🔮 💪 📈 🎉 ‼ 🤩 🛌
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The vibes at Zendesk Relate are 🙌 Check out Team OpenMethods showing off the power of effortless CX at kiosk 4! 📸 : Nicole Long #ZendeskRelate
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