Olo

Olo

Technology, Information and Internet

New York, NY 27,900 followers

Enterprise-grade restaurant SaaS platform serving 700 of America's most beloved brands | Enabling Hospitality at Scale™

About us

Olo was born out of a simple idea: What if you could order and pay for a coffee from your phone and have it ready upon arrival at the cafe? We got to work in 2005, sending text message orders to printers—two years before the iPhone would change the world. While the hospitality industry is still in the early innings of its digital transformation, we remain committed over two decades later to helping restaurants, convenience stores, and supermarkets scale online ordering and delivery, make data-driven business decisions, and personalize the guest experience on- and off-premise. As a leading open SaaS platform, we reach 85 million connected guests across approximately 80,000 locations, processing more than two million orders per day on average. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 700 restaurant brands trust Olo to grow their sales, do more with less, and make every guest feel like a regular.

Website
http://www.olo.com
Industry
Technology, Information and Internet
Company size
501-1,000 employees
Headquarters
New York, NY
Type
Public Company
Founded
2005
Specialties
Mobile Ordering, Digital Commerce, Online Ordering, SaaS Restaurant Platform, and Delivery Management

Locations

Employees at Olo

Updates

  • Olo reposted this

    View profile for Alexa von Tobel, graphic
    Alexa von Tobel Alexa von Tobel is an Influencer

    Founder, Managing Partner at Inspired Capital

    “You have to burn the boats. You have to make this your only path forward.” That was the final piece of advice that Noah Glass received before dropping out of HBS in 2005 to pursue building Olo—and it's something every entrepreneur should hear. Few entrepreneurs have the endurance and tenacity to stay the course for 15 years. But if you have the seed of a great idea and you're committed to giving 110% every day—making smart, reliable, long-term decisions—you can build something truly valuable. In 2021, just over 15 years after Noah left business school, Olo went public. Today, Olo empowers hospitality at scale across 700 restaurant chains, including beloved brands like Five Guys and Shake Shack. Despite Olo’s tremendous success, Noah says that their IPO felt like finally reaching base camp—they still have to summit the peak and are poised to accomplish so much more. Tune into this episode of Inc. Magazine For Starters with Noah Glass of Olohttps://spoti.fi/3LAHqeW

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  • Olo reposted this

    🗣 Attention to all my Denver Hospitality Folks 🗣 Don't miss the chance to interact with your peers and leaders from the industry's top restaurant brands at a co-hosted Denver Happy Hour 🍻 Please join Olo and Snooze an A.M. Eatery July 30th from 5-7:00pm at Avanti Food & Beverage. Register via the link in the comments. #networking #olo #restaurants #franchise #hospitality #restauranttech #onlineordering #digitalsales #happyhour

  • Olo reposted this

    View profile for Noah Glass, graphic

    Noah Glass is the Founder & CEO of Olo

    When it comes to your data, would you rather: 👍 Opt-in 👎 Opt-out Restaurant guests have a right to choose without compromising the service and hospitality they receive. Some guests want to order anonymously, a right that is the cornerstone of privacy laws. Other guests, like myself, want to be known. I want to step into my favorite restaurants and the server to know who I am, what I like, and what data-driven suggestions I might enjoy. One of my favorite technologies is Shopify’s Shop Pay, which inspired the Olo Borderless passwordless checkout experience for restaurants. Removing friction from checkout serves this idea of the right to be known, eliminating steps for opt-in guests like creating an account, remembering a password, and having to start an order from scratch every time. Like Shop Pay, Borderless goes the extra mile and allows guests to skip the password process across the full system of Borderless brands, which is growing rapidly. So no matter what you’re craving, you can check out faster. Of course, this helps restaurants better serve guests and provide personalized hospitality. It’s also a game-changer for the guests in removing barriers during the first or fiftieth checkout across the Borderless network of brands. According to Baymard Institute, one in four guests abandon their carts when required to create an account. Olo brands using Borderless have seen a 7.5% increase in conversion compared to anonymous guest checkouts and traditional/loyalty account sign-ins. Din Tai Fung Restaurant Group, one of the first brands to launch Borderless, saw a 46% increase in guests saving their cards for future purchases within the first seven months. These are the proof points that guests who want to be known crave a seamless checkout experience, a digital extension of hospitality that reaches the guest from wherever they’re ordering. We deserve better checkout experiences, whether you opt in or out. Which do you prefer, or is it a mix of both? Let me know in the comments.

  • Olo reposted this

    View profile for Noah Glass, graphic

    Noah Glass is the Founder & CEO of Olo

    In the early days of Olo, we faced plenty of skeptics. Who would want to order ahead? Believe it or not, we heard that a lot. While just around 18% of today's restaurant transactions are digital, the industry and its guests have grown to love online ordering. We're still in the early innings of the industry's digital transformation, and Olo has been and will continue to be a trusted partner for restaurant operators every step of the way. I had the honor of sitting down with Alexa Von Tobel on the For Starters Podcast. Listen here: https://lnkd.in/ed_4Yqcm

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Funding

Olo 7 total rounds

Last Round

Post IPO equity

US$ 103.3M

See more info on crunchbase