At New England Life Care, patients come first.
New England Life Care
Hospitals and Health Care
Scarborough, Maine 1,793 followers
Collaborating to transform the patient care continuum
About us
New England Life Care is nationally recognized as a nonprofit, mission-driven home infusion therapy and specialty pharmacy services provider affiliated with 60 of New England’s premier medical centers. We are a community-based organization with a charitable focus that our neighbors in Massachusetts, New Hampshire, Maine and Vermont rely on for the home infusion therapies they need to recover quickly in the comfort of their home.
- Website
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http://www.nelifecare.org
External link for New England Life Care
- Industry
- Hospitals and Health Care
- Company size
- 201-500 employees
- Headquarters
- Scarborough, Maine
- Type
- Nonprofit
- Founded
- 1987
- Specialties
- Infusion Therapy Services, Speciality Infusion Pharmacy & Nursing Services, Specialized Clinical Management Programs, Vascular Access, Population Health, and Data Analytics
Locations
Employees at New England Life Care
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Melvyn C. Bento (He,Him,His)
AWS Certified Cloud Practitioner/Project Manager
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Caryn Goulet, SCP, SPHR®
Exec Dir, Organizational Development & Human Resources at New England Life Care
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Kelly Balcourt
Home Infusion Dietitian at New England Life Care
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Dora Jean Brown
BSN, RN-BC Nurse/Patient Educator: Training and Development Specialist with a passion to teach
Updates
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Symposium Speaker Spotlight! Wendy Mitchell, MD Dr. Mitchell is an Internal Medicine Board Certified physician, who is Medical Director of Digital Programs and Strategy at UMass Memorial Medical Center where she also serves as a virtual home hospitalist and is the site lead for the SNF At Home trial. Over her career, she has worked in all areas of the care continuum including inpatient care in both tertiary and community hospitals, outpatient primary care, post-acute facility care, transitional care management, and in population health as an ACO medical director. At Lowell General Hospital, she developed many clinical programs aimed at reducing avoidable ED and inpatient utilization, including a Mobile Integrated Health program, Hospital At Home, a Bridge Clinic for Substance Use Disorder, an SDOH Resource Bank, remote patient monitoring, chronic disease programs, and care management programs. Previous leadership roles include President of the Lowell General Hospital Medical Staff, Wellforce Care Plan (Tufts) Medicaid ACO Medical Director, Lahey Vice Chair of Hospital Medicine. Dr. Mitchell is passionate about healthcare innovation that improves the care of patients, providers, improves quality, and brings value. To register for the Symposium, please click the link below: https://lnkd.in/dA66JY9e
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New England Life Care reposted this
New England Life Care, an in-home infusion therapy provider, elected Mary Bolg, vice president of operations for medical specialties and diagnostics at Dartmouth Hitchcock Medical Center (Dartmouth Hitchcock Medical Center and Clinics), to its board of directors in June. With over 30 years of healthcare experience, Bolg leads DHMC’s departments of medicine, radiology, pathology, emergency medicine, psychiatry, community and family medicine, Dartmouth Health Children's, and the Digestive Center for Health. Read more: https://lnkd.in/dwH5cm9Y
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Join us on September 20th, 2024 in Portsmouth, NH for our 7th Annual Population Health Symposium! For information or to register, visit the following link: https://lnkd.in/dA66JY9e
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In honor of National Nurses Week, it is our tremendous privilege, on behalf of NELC, our Board of Directors and our patients, to express our deepest gratitude to our NELC Nurses, our nursing colleagues, for all that you do to make a difference every day in the lives of our patients, their families and loved ones, and the communities that we serve. Nursing is the most trusted profession; you serve as a beacon of hope and a source of comfort. You are the backbone of healthcare as you use your skills and knowledge to practice at the highest level of nursing. You put patients first by advocating for them, understanding them, listening to them, and treating every patient in your care with compassion. Your incredible and tireless efforts, especially during the most challenging times, deserve the utmost respect and admiration. For all this and so much more, We cannot thank you enough. We are so proud to call our NELC nurses our colleagues!
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Today, Central Maine Healthcare (CMHC) in collaboration with New England Life Care (NELC) together launched an innovative new program, the Care Coordination Resource Center (CCRC), to support our care management team in transitioning infusion patients from hospital to home! The CCRC is a transformative program designed to assist our health system in coordinating infusion discharges with a goal to decrease length of stay (LOS) by improving patient flow management providing time back to our case management team to spend with non-infusion related patients. This program changes the way we think about the role of home infusion by streamlining our process, freeing beds for higher acuity patients and reducing total medical expense. Working alongside the CMHC care management teams, NELC will have onsite staff to manage all home infusion referrals regardless insurance type or home infusion provider. The CCRC model is a progression model, and we look forward to evolving the collaborative program adding proactive patient identification in the near future. This collaboration showcases our commitment to continuous improvement as we provide exceptional patient care.
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Recently, we sat down with Clinical Liaison Nurse, Alyson Bottari, RN as part of our Employee Spotlight Series. Here is what she had to share.
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Join us in Congratulating Brigham & Women’s Faulkner Hospital (BWFH) for earning Magnet with Distinction status! During the designation process, the Magnet Appraiser Team sought insights from BWFH’s valued Community Partners. Tim Boudreau, NELC Partnership Development Specialist, presented as a BWH Faulkner Hospital affiliated partner during the community interview session. Tim shared NELC's charitable mission to support patients without insurance or means to pay for services. As a not-for-profit home Infusion therapy company, NELC is driven by our mission to serve our community. NELC works collaboratively with BWFH to enable patients to receive infusion services in the comfort of their homes, enhancing their quality of life while contributing to reducing hospital length of stay. The Community interview session stood out as a pivotal moment during the site visit!
We are excited to share that we are the first hospital in Massachusetts to earn Magnet with Distinction! Brigham and Women’s Faulkner Hospital first received Magnet designation from the American Nurses Credentialing Center in 2019. On Friday, March 22, 2024, the Commission on Magnet shared the news that the hospital has been re-designated—this time designated as Magnet with Distinction! Magnet with Distinction is a special designation recognizing the highest-performing Magnet organizations around the world. Fewer than 10 percent of hospitals in the United States have earned Magnet designation, including just 15 hospitals in Massachusetts. http://spklr.io/6043o1lx
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Congratulations to the winners of our 2023 President’s Award, our Quality Team - Melissa Aubin Pollender and Corrie Michaud! Bob Calway, President & CEO, awarded our 2023 President’s Award to NELC’s Quality Team - Melissa Pollender, Executive Director of Quality, Facilities, Operations & Planning and Corrie Michaud, Quality Analyst! Melissa and Corrie consistently show us their dedication, expertise, and commitment to ensuring the highest standards of quality. From Joint Commission accreditation to management of our occurrence reporting system, to root cause analysis and quality improvement efforts, Melissa and Corrie show attention to detail and a relentless pursuit of excellence. Their efforts have a significant impact on our services and ensure that the meet and exceed our patient’s and member’s expectations!