NENA: The 9-1-1 Association

It's 24/7 Day, and we want to see you out there! Remember to take a photo and post on social media with hashtags #247Day, #ThankYou911, or #WeHeartHeroes after you've received your "freebie" from a convenience store near you. Here's how and where you can participate today: https://lnkd.in/eV9bWy4P #ConvenienceCares

#247Day is tomorrow, and we don't want you to miss out on your free item courtesy of over 15,000 convenience stores across the country. #911Professionals support our communities 24/7, so take a moment this Friday to refresh. Here's how and where to participate: https://bit.ly/3ePeSf1 #ThankYou911

Over 15,000 convenience stores across the country are recognizing 911 professionals this Friday, July 24, in the second annual #247Day. Uniformed or badged 911 professionals can get a free drink or snack in appreciation for their invaluable, courageous public service. For a full list of participating locations, see this link: https://bit.ly/3ePeSf1 #ConveinienceCares #WeHeartHeroes #ThankYou911

NENA is concerned by reports that 9-1-1 calls could not go through amid today's outages. We are actively monitoring the situation. Any time a 9-1-1 call can't be answered or processed, those needing emergency assistance should check the websites and social media channels of their local governments and public safety agencies for alternative contact methods. Local media may also provide valuable real-time updates and emergency information. Also, when outages occur, it is important for all responsible parties to conduct a thorough investigation so that we can learn what needs to be changed to prevent similar outages and associated impacts on 9-1-1 in the future. Meanwhile, we already know that Next Generation 9-1-1 (NG9-1-1) offers significant improvements in resiliency and reliability. This standards-based and interoperable framework allows for seamless transfer of 9-1-1 traffic to alternate 9-1-1 centers during major disruptions. NENA is committed to working with government, public safety partners, and industry leaders to improving 9-1-1 systems and their resiliency, ensuring they meet emergency response demands and provide the level of service that the public expects.

NENA congratulates the FCC on adopting a new framework to advance Next Generation 9-1-1 (NG9-1-1) across the U.S.! This landmark order establishes fair rules to fully implement NG9-1-1 services, enhancing emergency response capabilities. We're pleased that the FCC's order recognizes NENA standards, including the NENA i3 Standard, as crucial for NG9-1-1 core services. This framework not only provides a balanced approach for 9-1-1 authorities and OSPs but also improves services for all, especially inclusive services like those for deaf or hard-of-hearing individuals. Now, we urge Congress to commit to fully funding the $15 billion NG9-1-1 transition, essential for maintaining current operations while upgrading to NG9-1-1. Read more here: https://lnkd.in/eRYdFFDV #NG911 #NG911Now #911Professionals

Great coverage of this wonderful event. We were so pleased to host 911 for Kids at #NENA2024! WFTV

Thanks to WKMG News 6 for coming to #NENA2024 to speak with local and national leaders about important issues in 9-1-1 technology. Speaking from the show floor, NENA Past President Charlie Cullen, ENP, emphasized the need for federal lawmakers to pass a $13.2 billion proposal to fund Next Generation 9-1-1 (#NG911). "People should expect to get the same level of service from 9-1-1 wherever they are in the country," he said. "There's been bills over the past three years to provide that funding. We're hoping that this year will get across the finish line." Jody Kenyon, President of the Florida 911 Coordinator's Association, added that the Florida State Legislature recently awarded significant funding to implement new 9-1-1 technology across the state and hopes that in 3-5 years every Florida county will have access to updated services.

We reached (and surpassed!) our fundraising goal for NENA's Gold Line Scholarships. In fact, it's the greatest amount we've ever raised in the history of this campaign! NENA Gold Line Scholarships are more than just a way to attend the NENA's annual conference. They help recipients build community and become future leaders. Check out the video below to hear their stories. Thank you to everyone who helped us raise more than $35,000 for 9-1-1 scholarships during the conference, including our donation-match partner, RapidSOS! But it's not too late to join in. You can help us provide even more vital training opportunities to members of our 9-1-1 family by texting NENA to 91999 and clicking the link in the reply message to complete your donation! ➡️ https://lnkd.in/eHvDRihq #ThankYou911 #GoldLineScholarships

Melanie Jones, ENP, is the new president of NENA: The 9-1-1 Association. A veteran of 9-1-1 operations in North Carolina, Jones now leads the organization's more than 22,000 members in advancing NENA's mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy. Jones issued a challenge to the association's community of #911Professionals: "Be the reason people trust 9-1-1. I want that trust between 9-1-1 and the public to be rock solid. When an individual picks up the phone and dials 9-1-1, you are at the other end of the line. You are the trusted voice of help when help is needed the most." Eight other board members were also sworn in on July 2: 1st Vice President, Lee Ann Magoski, ENP; 2nd Vice President, Roxanne Van Gundy, ENP; Immediate Past President, Charles Cullen, ENP; Northeastern Director, Mark Fletcher, ENP; Southeastern Director, Cassondra Lowery, ENP; North Central Director, Leah Hornacek, ENP; Canadian Director, Holly Barkwell, ENP; and Private Sector Director, Karin Marquez, ENP. Read the entire announcement ➡️ https://bit.ly/24NENAPres

Take us back to #NENA2024! Thanks to all who helped make the NENA Conference & Expo in Orlando such an amazing event. Special thanks goes out to our sponsors, speakers, exhibitors, volunteers, and everyone who took the time to join us in Florida. Check out the fun recap video below! Couldn't make it to the conference or want to view recordings of sessions you missed? The NENA 2024 Live Learning Center will be available soon! Plan now to join us June 21-26 in Long Beach, California for #NENA2025!