#BREAKING Narvar is partnering with Kohl's and Inmar Intelligence to launch The Return Drop @ Kohl’s. Now, consumers can make packageless and label-free returns at 1,100 Kohl’s stores nationwide. Convenience just got a major upgrade; reach out to learn more! https://lnkd.in/eEXwt6VC
Narvar
Technology, Information and Internet
San Mateo, California 23,992 followers
Simplify the everyday lives of consumers.
About us
***Who We Are*** If you've ever bought something online, there's a good chance we’ve already met—we are Narvar. Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200 of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value. ***What We Do*** Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages. ***What We Stand For*** As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.
- Website
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http://narvar.com
External link for Narvar
- Industry
- Technology, Information and Internet
- Company size
- 201-500 employees
- Headquarters
- San Mateo, California
- Type
- Privately Held
- Founded
- 2012
- Specialties
- retail, post-purchase, returns, logistics, supply chain, ecommerce, D2C, retail news, Order tracking, tracking package, Online shopping, Exchanges, Shopify, SaaS, consumer trends, Consumer behavior, Shipping, Packaging, and Reverse logistics
Locations
Employees at Narvar
Updates
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Have you heard?! 📣 Newell Brands partnered with Narvar to revolutionize their post-purchase experience 💫 By leveraging Narvar Return, Newell achieved: 📈 20% increase in retained returns revenue 📉 40% reduction in WISMR 📉 20% decrease in WISMO Tune in to learn more: https://lnkd.in/ew4gn4qz #CustomerSuccess #Ecommerce #SupplyChain #CustomerExperience #NewellBrands #Narvar
Newell Brands Builds Bottom and Top Line Growth with Narvar
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🌟 Meet Pavan C S, our new Senior Machine Learning Engineer here at Narvar. With 11 years of experience in data science and ML, he brings a wealth of expertise. 🧠💡 In his role, Pavan tackles intriguing problems using data and ML to drive impactful solutions across our product lines. "Narvar, being a data-centric company, offers an abundance of fascinating challenges to solve with the right data," Pavan shares. 🔍🔒 For those considering joining Narvar, Pavan has some advice: "If you're seeking to tackle exciting engineering and data science challenges, Narvar provides the ideal mix of problems, data, platform, and startup culture to learn, contribute, and make a meaningful impact." Join us at Narvar and be part of a team where innovation and collaboration drive success every day. 🌟 https://lnkd.in/gHtnk9eP
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🚚 Harness the Power of Consolidated Shipping Consolidated shipping is transforming logistics by merging smaller shipments into one, leading to cost savings of up to 35% and a significant reduction in carbon emissions. This strategy also improves delivery speed, inventory management, and customer satisfaction. Learn how this efficient, eco-friendly approach can optimize your supply chain. 🔗 https://lnkd.in/ebPJ27Nu #Logistics #SupplyChain #Sustainability #BusinessEfficiency #Narvar
The Power of Consolidated Shipping
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🌟 Meet Aravind Pilla, a seasoned Senior Software Engineer with 10 years of expertise. Aravind has been a vital part of Narvar for the past 5 years on our Notify team. 🛠️ Aravind's journey is marked by significant growth and innovation. He played a key role in developing a low-code/no-code tool for email templates and a JSON rules engine, which reduced retailer onboarding times from weeks to hours. 🚀 Aravind's advice for prospective Narvar employees? "Be prepared for a fast-paced, collaborative environment where you can learn a lot and make a real impact." Join us at Narvar and be part of a team where innovation thrives and every day is an opportunity to grow. 🌐 Get in on the fun today: https://lnkd.in/gHtnk9eP
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✨ Discover how Crew Clothing Company is enhancing customer satisfaction and boosting their post-purchase experience with Narvar in our latest case study! ✨ Crew Clothing is setting the standard for exceptional customer service through seamless delivery updates and easy returns, all powered by Narvar 🛍️📦 Key Highlights: 🔹 Improved customer communication 🔹 Enhanced delivery experience 🔹 Streamlined returns process "Narvar has helped us build stronger relationships with our customers by keeping them informed and engaged throughout their journey." Read the full story to see how Narvar can transform your ecommerce operations and deliver unmatched customer satisfaction. 👉 https://lnkd.in/ek_SrvjF #Ecommerce #CustomerExperience #RetailInnovation #NarvarSuccess #CustomerJourney #PostPurchase
Crew Clothing Sails to Success With Narvar as its Innovation Partner
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🔄 Returns are a major challenge for retailers, impacting both revenue and sustainability. Our latest insights delve into the game-changing benefits of returns consolidation. 📉 Cut Costs: Optimize shipping loads to save on logistics expenses. 🌍 Boost Sustainability: Minimize environmental impact by reducing packaging waste and truck emissions. 🤝 Enhance Customer Satisfaction: Streamline returns for quicker refunds and happier customers. Discover how returns consolidation can transform your returns process. Read more here: https://lnkd.in/eR3fCFRp
What Is Returns Consolidation and Why Does it Matter?
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Fortnum & Mason has revolutionized their post-purchase experience with Narvar, cutting WISMO queries by 50% and boosting their Trustpilot rating from 1.9 to 4.5 🎉 🥂 By implementing Narvar’s automated email flows, real-time tracking, and seamless Zendesk integration, they’ve enhanced customer satisfaction and operational efficiency 💪 Read the full story here: https://lnkd.in/eRPZv-Tc
Fortnum & Mason Reduces WISMO Queries by 50% with Narvar
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Shipping efficiency got you down? Learn how to level up your fulfillment game with our latest blog post! - Reduce costs & delight customers with actionable tips - Streamline your operations for peak efficiency - Get valuable insights from industry experts Click here to become a shipping efficiency master! https://lnkd.in/es2q6bcf #narvar #ecommerce #logistics #shipping #efficiency #fulfillment #supplychain
Shipping Policy Best Practices (With Examples)
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Our ✨ engineering spotlight✨ continues this week as we introduce you to Debajyoti Halder, a standout Software Engineer at Narvar! 🚀 With just over 2 years of experience, Debajyoti joined us in July 2022 and has been making waves ever since as part of the Promise team. 🔧 His biggest challenge since joining? "Exploring the e-commerce ecosystem, figuring out the details that impact conversion, and simplifying the retailer onboarding process has been quite a challenge, but it's what makes our work fun and interesting. It has transformed me from a newbie to a confident engineer." 🌟 The biggest reward of joining Narvar? "At Narvar, you see the impact of your work from every angle: customers, the platform, and the company. That's a key advantage of working here." Debajyoti's journey showcases the incredible opportunities for growth and innovation at Narvar. We're proud to have him on our team! 🎉 Want to experience what he does? We're hiring! Join us and be part of an innovative team: https://lnkd.in/gXkwdimj
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