MWI Animal Health

The veterinary industry, like many others, has seen a dramatic shift in recent years. With limited personnel, practitioners and staff often find themselves juggling administrative duties with their efforts to provide quality care to patients, which can impact the level of services offered. Consider how busy your staff are. ❔ What if they didn't have to clean exam rooms in between patients? ❔ What if some phone calls were texts instead, saving valuable time? ❔ What if they could perform some tasks from home? That might improve employee retention and recruitment. When you think about telehealth, you might only be thinking about it in relation to how it helps your clients. But, because of all the ways it helps your staff, it can also grow your reputation as an employer of choice. Embrace telemedicine and give your DVMs more chances to connect with pets and focus on the reason they chose to join the veterinary field."

PetPage is easy to set up and learn, providing the customization Wilhite and Frees always wanted in an app. Clients can adopt the app quickly after getting an automated email about your new practice app increasing customer compliance thanks to push reminders and to-do lists for your clients. Your veterinary clinic stays in control of communication while also freeing up staff's time, allowing them to have more time for critical work. Horse owners in particular are utilizing features like accessing vaccinations and scheduling appointments online. It won't take long for word of mouth to spread to other potential customers, allowing your practice to stand out from competitors in this digital age. Get PetPage for your practice: www.allydvm.com/petpage #petpage

One of the largest challenges veterinary practices face is meeting the ever-evolving expectations of pet owners. To keep your practice thriving, adapting to your clients' preferred means of communication and engagement is essential. A few small steps toward better communication can lead to significant revenue gains over time. How many clients are responsive to phone calls and voicemails? Two-way texting allows for real-time, private conversations between clinics and clients, as well as quick responses to inquiries, appointment reminders, and follow-up care instructions. Automated welcome messages, email reminders, and follow-up surveys are all ways to improve communication without adding to your staff's workload. Maintaining client loyalty is crucial for the long-term success of your practice, and a retention calendar keeps pet owners consistently engaged. These systems help you stay organized and proactive in reaching out to clients for routine checkups, vaccinations, and other essential appointments. Offering a dedicated client app for your veterinary practice can significantly enhance the overall client experience. Pet owners can easily schedule appointments, access medical records, receive push notifications, and interact with your practice directly from their smartphones. #veterinarychallenges #veterinaryclinics #veterinarybestpractice

Join us in Kansas City August 26-27, where we're taking part in the Animal Health Corridor annual Animal Health Summit! Julia Loew, our SVP of Commercialization Services, will be moderating a panel on access to care in the animal health industry -- an important discussion that you won't want to miss. Additionally, this event will be offering multiple days filled with networking opportunities, 1:1 business partnering, insights from other industry thought leaders, engaging panels, and presentations from emerging companies. Check out the agenda for a detailed breakdown of each day's topics, insights from top leaders, essential dos and don'ts for investors, and much more. We hope to see you there! Secure your spot now and be part of shaping the future of animal health! Learn more about the event here: https://lnkd.in/dUp6McX2

Your clients crave ease and personalization. The standard routine of calling a clinic, getting placed on hold, and then trying to sync schedules based on availability doesn't fit today's workflows. Some veterinary practices have bridged this communication gap with an app. Perhaps your practice is one of them. Though having an app is a good first step, its success depends on your clients' need and motivation to adopt and use it. Here are some other ways you can drive use of your app: Emphasize convenience: Highlight how the app allows them to book appointments quickly and easily, avoiding the hassle of phone calls and wait times. Show them how simple it is to navigate and schedule from their smartphone. Utilize reminders: Explain how the app helps manage their busy schedules by sending reminders for appointments and essential pet care tasks like administering medication. These reminders can reduce missed appointments and improve pet health. Appeal to preferences: Mention that many people, especially millennials and Gen Z, prefer digital solutions for booking appointments in human healthcare. Draw parallels to pet care, suggesting that using the app provides a similar level of convenience and control. Looking for an app that builds stronger bonds with clients? Look no further than PetPage. Schedule a demo today - https://lnkd.in/grKrMQEs

We've all been there. Your patient is under anesthesia and the dental machine suddenly stops working. Equipment failure can be a harsh reality. Fortunately, we can equip you with the knowledge to prevent such incidents. Join our webinar on preventative care for your practice's equipment, on Wednesday, July 17th at 8:00 PM EDT, to help your practice avoid the negative impacts of equipment failure. Register here: https://lnkd.in/grsSafsd"

We are thrilled to announce a groundbreaking partnership between AllyDVM and dvmSuccess Veterinary Group, a renowned veterinary practice solution service provider in the veterinary industry. This collaboration aims to enhance AllyDVM’s platform by integrating dvmSuccess’s cutting-edge tools, significantly improving financial performance and profitability for veterinary practices. By utilizing dvmSuccess’s AI-driven tools for streamlined clinic operations and detailed practice-level dashboards, veterinary practices can focus more on patient care while enhancing profitability and overall valuation. This alliance underscores AllyDVM’s commitment to providing innovative solutions tailored to meet the evolving needs of veterinary professionals.

In addition to cost, the physical location of clinics—or the lack thereof—has a significant impact on veterinary care access. Several issues influence this access, including: ✅ Lack of appropriate facilities for differently-abled individuals, such as wheelchair access and Braille signage. ✅ Language barriers between pet parents and veterinarians. ✅ Client availability during typical veterinary workday hours due to jobs with long or unpredictable schedules. ✅ Clients without personal or public transportation means, including the cost of safely transporting pets with a leash or carrier. Addressing these barriers requires innovative approaches that consider diverse client needs and circumstances. Telemedicine brings healthcare directly into clients' homes, making veterinary care more accessible and personable than ever before. Consider the time and stress associated with taking a pet to an appointment: missing work, transporting nervous pets, sitting in traffic, and worrying about arriving late. What if pet owners could connect with you remotely? This might influence their decision to choose your practice over a competitor’s and ensure their pets stay compliant with necessary treatments. Embracing telehealth not only aligns with modern convenience but also signals a shift toward more equitable healthcare access for pets.

Do you often get asked “why does ‘Bella’ do that?” Communication and education from veterinarian teams can help reframe perceptions of pets’ behavior. Offer clients reputable consumer-facing pet behavior resources so your clients can better meet pets’ needs and improve challenging behaviors. In addition, consider keeping a small library of reputable pet behavior books for the veterinary team to read and/or to lend to clients. For more information on ways to assist your clients in learning more about their pet’s behavior, read our Insights article on “Pet behavior insights for owners” - https://lnkd.in/eMvwMKFj

Imagine the frustration when an essential piece of equipment malfunctions during a critical procedure. The impact on the patient, the stress on your team, and the ripple effects on your practice's reputation can be significant. To help you avoid these stressful situations, we, along with Clinician's Brief, are bringing you a CE webinar that dives into the importance of preventive care for your veterinary equipment. What you'll learn: The crucial role of equipment maintenance: Learn why regular upkeep is vital to maintaining a smooth and profitable practice. Ways to avoid equipment failures: Understand how malfunctions can affect patient care, increase team stress, and damage your practice’s reputation. Three levels of preventive care: Discover practical strategies to implement effective equipment maintenance routines. Why Attend? ✅ Gain actionable insights into maintaining your equipment effectively. ✅ Learn from one of the industry's most respected professionals. ✅ Ensure the well-being of your patients and team by minimizing unexpected equipment failures. Don’t miss this opportunity to enhance your practice’s efficiency and reliability, while ensuring that very piece of equipment is ready when it matters most! Register now: https://lnkd.in/grsSafsd