Leading the telecommunications industry for over 35 years, Message Technologies Inc. continues to embrace innovation, creativity, and initiative and partner with companies to improve their overall #CX strategy and bottom-line in the process.
Message Technologies, Inc.
Telecommunications
Atlanta, Georgia 125 followers
Interactive Voice Response (IVR) and SMS solutions. MTI has been in the communications business for over 35 years!
About us
Message Technologies, Inc., (MTI) is an industry leader in providing Interactive Voice Response (IVR), SMS/Text Messaging services and speech technologies. Our mission is to deliver innovative and affordable interactive voice solutions with maximum customer satisfaction. We embrace innovation, creativity and initiative which allow us to provide our customers with reliable, trusted self-service automation in today’s ever-changing environments. We offer a wide range of speech, IVR, and SMS/text messaging solutions to over 2000 customers in North America and around the world. These solutions provide effective ways of interacting with customers and employees through phone use while minimizing the use of costly live agents. We're experts in VoiceXML hosting and handle every part of the speech self-service infrastructure including trunk and platform provisioning, business continuation planning, monitoring, web access, physical and logical security and co-location. MTI provides senior telephony and speech professional services for the design, development, deployment, and ongoing testing of IVR applications.
- Website
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http://www.messagetech.com
External link for Message Technologies, Inc.
- Industry
- Telecommunications
- Company size
- 11-50 employees
- Headquarters
- Atlanta, Georgia
- Type
- Privately Held
- Founded
- 1982
- Specialties
- IVR, SAAS, Call Center Solutions, Hosted IVR, VoiceXML, Cloud Telephony, SMS Solutions, Text Messaging, and Inbound/Outbound IVR
Locations
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Primary
Get directions
1700 Water Pl SE Ste. 310
Atlanta, Georgia 30339, US
Employees at Message Technologies, Inc.
Updates
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#MTI has been a trusted partner to #utility providers for decades. Our #IVR solutions address the needs of utility companies - designed to offload repetitive tasks and provide value to the #customerexperience through #automation.
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If you're looking to improve #CX this year, this article's a good place to start. https://bit.ly/3XQZmcx
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Keep your clients informed with MTI's #IVR & #SMS solutions. Visit https://lnkd.in/d7XsvhZ to find a solution that matches your specific needs. #automation #MTI
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Are your communication methods meeting your clients' needs? #SMS is a straightforward way to keep them informed effectively! Explore our Industry Solutions at messagetech.com to discover diverse ways text messaging can benefit you. #MTI #SMS #automation #telecommunication
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Providing #automated solutions to utility providers is just one of our specialties at #MTI. Our solutions include reporting outages, bill payment, and also crew callouts. Learn more at messagetech.com. #IVR #SMS #automation #communication
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Customers are still utilizing the phone channel for assistance in retail, and a well-designed #IVR will allow your customers to use #automated self-service effectively and efficiently. Contact #MTI at messagetech.com to learn more. #automation #communication #cxsolutions
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Connection through #automation is an efficient and cost-effective way to provide people with the information they need - when they need it. #MTI #IVR #SMS
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Automated payment solutions offer your customers secure, self-managed, multi-lingual systems - which allows customers to make payments 24/7, 365 days a year. #winwin #automation #MTI
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In every industry, effective #communication is what keeps your customers satisfied. 💯 Visit https://lnkd.in/d7XsvhZ for industry specific #IVR & #SMS solutions. #MTI
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