Marqii reposted this
We have an announcement today that’s been a long time in development, and I’m so proud of what the Marqii team has built. Our product team and I are obsessed with talking to our restaurant clients. We are eager to learn what's important to them, their pain points and their goals. Especially when it comes to their reviews and guest feedback. We’re seeing a shift – restaurant operators are making review management a key piece of their marketing and guest retention. Every review response is an opportunity to showcase your brand and show customers how much you care. But with this opportunity comes the challenge: How should I respond? What’s my branding? What makes my restaurant unique? So we built a product that makes review response as easy as it can get. And it’s damn good. Today Marqii launches our AI-powered Suggested Review Response feature! Suggested Review Response takes the pressure off by generating personalized, on-brand review replies for you in seconds. All you have to do is click a magic button and approve. And when you have a never ending to-do list, approving is a lot more efficient and easier than drafting customer responses from scratch. If you’ve been looking for a path to easier review management and want to make the most out of each response, this product was built for you. The team at Marqii has worked hard to create a tool that truly fills a need for our restaurant and hospitality partners, and I’m so excited to finally share it with you. Tell me what you think!