Forbes predicts a major shift in business by 2025: AI-powered customer experiences will be king. According to their recent article, leading companies will leverage AI to create intelligent enterprises that: -Hyper-personalize customer journeys in real-time. -Deliver seamless omnichannel experiences. -Predict demand and identify challenges before they arise. This means businesses need to start investing in AI-driven solutions now if they want to stay competitive. Macorva offers AI-powered experience management solutions that can help you prepare for 2025 and beyond. Want to learn more about the future of CX? Speak with our team of experts now: https://lnkd.in/g7Hp_WnE #RadiantAI #FutureofCX #CustomerExperience #IntelligentEnterprise #Macorva
Macorva
Software Development
Houston, TX 5,959 followers
Put your data to work with Macorva's AI-powered experience solutions.
About us
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Our solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help organizations make the most of their experience data. Instead of getting bogged down in data, use Radiant AI® to free up your time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is your personal coach in driving better employee and customer experiences. Our Solutions: Macorva EX is an advanced employee experience platform designed to help businesses extract maximum value from their data. Our Radiant AI technology generates personalized engagement reports for every manager, providing and actionable insights and offers an intuitive, scalable 360 feedback system for all employees. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers you to better manage your team and mitigate flight risks. Macorva CX is the ultimate tool for elevating your customer experience. With advanced AI that adapts to your specific needs and provides custom dashboards and communication scripts, you'll be able to spot trends, identify outliers, and determine next steps with ease. Get higher response rates with mobile-first surveys and boost your online reputation effortlessly with AI-generated social reviews. Macorva MX is designed to streamline the management process and boost team performance. Our platform listens and learns from your data to generate unbiased performance reviews, individualized development plans, and goals that align with company objectives. These AI-generated features save managers over 100 hours per year enabling them to make informed decisions with all employee data.
- Website
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https://www.macorva.com/
External link for Macorva
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Houston, TX
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Employee Engagement, Employee Retention, Company Culture, 360 Feedback, Leadership, Transparency, Employee Satisfaction, Management, Work Culture, Employee Reviews, Employee Feedback, Performance Review, Customer feedback, CSAT, NPS, Net Promoter Score, and Customer experience
Locations
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Primary
Houston, TX 77002, US
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Palo Alto, CA 94306, US
Employees at Macorva
Updates
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Fair evaluations are key to employee satisfaction and retention. By integrating AI, companies can ensure more objective reviews, leading to better development opportunities for everyone. Our recent blog post dives into the transformative power of AI in reducing bias, enhancing fairness, and fostering a more inclusive workplace culture. Read the full article to learn how your organization can benefit from AI-enhanced performance reviews and start making significant strides towards a fairer evaluation process. https://lnkd.in/eP88tnuZ #EmployeeDevelopment #PerformanceManagement #HRtech #FairnessAtWork
How AI Reduces Bias in Employee Performance Reviews
macorva.com
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Performance reviews shouldn't be a guessing game. Macorva's AI-powered platform provides personalized coaching and clear performance reports, so you can focus on what matters most - your people. See what had attendees reimagining their performance management strategy at last week's HR Tech event. Watch the video here: https://lnkd.in/gQ6zv5XW #AIinHR #FutureOfWork #RadiantAI #PerformanceManagement
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As #HRTechConf comes to a close, here are some key takeaways HR professionals should keep in mind: 1. AI is transforming HR from reactive to proactive. HR teams are using AI to predict challenges before they arise, from identifying flight risks to improving employee engagement. 2. Employee development is no longer optional—it’s essential. Continuous feedback and personalized development plans are becoming the norm, helping employees grow and stay engaged. 3. HR’s role is evolving into a strategic partner. Data-driven insights are empowering HR leaders to influence business outcomes, from talent retention to organizational growth. At Macorva, we’re helping HR teams embrace these trends with AI-powered tools that automate performance reviews, analyze feedback, and provide real-time coaching insights. If you’re ready to future-proof your HR strategy, let’s connect. https://lnkd.in/gwXRD7Tp And a big thank you to HR Technology Conference & Exposition and all this year's attendees for a great event! #HRTech2024 #AIinHR #EmployeeEngagement #HRInnovation
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It’s the final day at #HRTechConf and we’re taking a moment to spotlight our powerful partnership with ADP, a leader in payroll and HR solutions trusted by thousands of organizations worldwide. Our seamless integration with #ADPHRIS ensures that employee data—names, emails, managers, and more—is automatically synced and updated every hour, helping HR teams maintain accuracy and efficiency. Macorva’s integrated ADP solutions simplify the setup process, enabling organizations like PPC Partners Inc. to start deploying their employee surveys and 360-degree reviews in a matter of days. Looking to accelerate your HR processes? Check us out on the #ADPMarketplace to see how Macorva and ADP can work together to streamline your workflows: https://lnkd.in/gEbHBgU2 #HRTech2024 #ADP #HRInnovation #HRTech
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Day 2 at #HRTechConf is winding down, and a recurring theme has emerged: HR teams are only scratching the surface of what’s possible with their data. Echoed in today’s keynote with Charlene Li—is how AI is no longer just a tool for efficiency, but a way to unlock deeper insights that were previously hidden in plain sight. HR teams are realizing that data alone isn’t enough—it’s about how you act on that data to drive meaningful change. At Macorva our AI goes beyond surface-level feedback. We help organizations identify silent high performers, predict turnover, and provide real-time coaching tips based on actual data. Ready to unlock the insights you didn’t know you needed? Stop by booth #7007 tomorrow for a demo. #HRTechnology #AIinHR #HRTech2024
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The real-world case studies discussed at #HRTechConf have attendees inspired! With the right modern solutions, organizations can drive immediate results while staying flexible for future growth. At Macorva, we’re helping companies upgrade from outdated systems to AI-powered technology, and the results speak for themselves: - 50% less time spent on performance reviews - 45% higher survey response rates - 50% reduction in administrative tasks Ready to future-proof your HR strategy? Stop by booth #7007 to chat with us! #HRTech #AIinHR #LeadershipDevelopment #HRTech2024 https://lnkd.in/g-KSBwRU
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Day 2 of #HRTechConf is kicking off and one thing is clear, AI is stealing the spotlight! And as an AI-native platform, it’s no surprise to us. Macorva was designed to boost efficiency, productivity, and quality for both organizations and their teams using next gen technology—right from the start. Stop by booth #7007 to see how we’re using our propriety Radiant AI® to automate everything from performance reviews, feedback analysis, and delivering actionable insights right to your team that make a real impact. Let’s talk about how our AI can work for you! #HRTech2024 #AIinHR HR Technology Conference & Exposition
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Day 1 at #HRTechConf is wrapping up, but we’re just getting started! We’ve had some great conversations at booth #7007 today. Here’s what a few attendees had to say about Macorva: “If I could automate performance reviews, I’d be my company’s hero.” “Our managers are overwhelmed—this could really help them focus on employee growth.” “We need something like this to spot issues before they become bigger problems.” And of course, “This (Crumbl Cookie) is the best giveaway at the event!” Missed us today? Stop by tomorrow for a demo and discover what you'll be saying once you see how our AI can transform your organization! #HRTech2024 #AIinHR #PerformanceManagement #ManagerTools
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The excitement is building at #HRTechConf, and tonight’s Pub Crawl from 5-7 PM is the perfect way for attendees to connect and talk about advanced technologies, best practice strategies, and new innovations to come. If you’re attending, don’t miss the chance to stop by booth #7007 during the event to chat with us about how Macorva can help you simplify performance reviews, improve employee development, and more. And yes, we’ll have Crumbl Cookies! 🍪 #HRTech2024 #HRTech #AIinHR HR Technology Conference & Exposition