🚀 Ready to supercharge your customer service? Our just released 2024 AI and Customer Service Index reveals how AI is transforming customer experiences. Spoiler: The future is NOW, and it’s packed with opportunity! https://lnkd.in/gFKUtaC2
About us
Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient customer and agent experiences using complete customer visibility, seamless omnichannel conversations, intelligent automation and easy, no-code customization to adapt to change. See why growing brands use Kustomer to build the enduring customer relationships that drive better business results at http://ow.ly/UZ5X50HV0ov
- Website
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https://www.kustomer.com
External link for Kustomer
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Short Hills, New Jersey
- Type
- Privately Held
- Specialties
- customer experience, customer service, CRM, CX, SaaS, and startups
Products
Kustomer
Help Desk Software
Continuous omnichannel conversations. Customized, actionable views of customers. AI that automates simple communications. Kustomer makes personalized, efficient and effortless customer service a reality
Locations
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Primary
830 Morris Tpke
4th Floor
Short Hills, New Jersey 07901, US
Employees at Kustomer
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Ed Sim
boldstart ventures, partnering from Inception with bold founders reinventing the enterprise stack - Snyk, Kustomer, BigID, Blockdaemon, ProtectAI...
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Ian Alexander
Design Leadership
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Gabe Larsen
CMO at Kustomer | Marketing Leader for $1B Meta Acquisition | Specializing in Scaling Businesses from $1M to $1B
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Shari Rosen
Talent Acquisition Partner / Senior Recruiter
Updates
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Going to Meet Magento in NYC next week? Kustomer is the official welcome party sponsor! Join us - sign up here: https://lnkd.in/eVaR2dPC
RSVP to MMNY24 Kickoff Cocktail Party | Partiful
partiful.com
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Our CX team shows up each day and makes a difference for our customers 👏
Happy #CXDay! Today, as I post this from the Kustomer offices, I’m feeling so grateful to be part of this compassionate and dedicated team. Most of us are in CX because we’re passionate about helping customers succeed. What’s so special about this team is how quickly they also jump in to help each other succeed too. I couldn’t be more proud of this team - thank you for all that you do!
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We love our CX team!
🎉 Happy #CXDay to our incredible CX team at @Kustomer! 🎉 Today, I want to take a moment to recognize and thank each and every one of you for your dedication, hard work, and passion for delivering exceptional customer experiences. The way you show up every day—bringing creativity, empathy, and drive—is what makes our team truly special. You truly embody what it means to go above and beyond for our customers so they can do the same for their customers. Together, we’re shaping the future of customer experience, and it’s because of each of you that @Kustomer continues to lead the way. Thank you for all that you do! #CX #CustomerExperience #CustomerService
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It’s CX Professionals Day! Today, we celebrate the people who are creating seamless customer experiences. CX leaders, comment to recognize someone on your team who delivered an exceptional customer experience. Tag them so they get the kudos they deserve! #CXDay #CustomerService
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As 3 in 4 subscription based business plan to raise prices in 2024, it’s imperative that they deliver a proportional value to keep their members satisfied. AI can help make that feasible. Membership based companies from travel protection to financial services are already seeing great results. Check out how in the latest edition of the Juice: https://shorturl.at/07snK Subscribe to the Juice to get fresh CX insights every week.
How AI Empowers Exceptional Service for Membership Success
juice.kustomer.com
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🗣️ Be a part of our campaign! We want to know: what's your worst customer service experience? Share with us: https://lnkd.in/ehgpB4Gz
Google Forms: Sign-in
accounts.google.com
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Ready for customer service that’s proactive, not reactive? Kustomer’s AI agents predict and resolve issues before they disrupt. Find out more at our relaunch on 10.30.24: https://lnkd.in/g9DWqs-y #EndBadService
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We loved hopping across the pond to eCommerce Expo in London 🇬🇧 It was so great to connect with retailers about how AI can power their success! #ece24 #ecommerceexpo