J.D. Power

“Consumers are generally most satisfied with the buy-now-pay-later plans offered by their credit car insurers,” says Miles Tullo, managing director of banking and payments at J.D. Power. But the market remains fluid, with experiences varying significantly between brands. Learn more from NBC News: https://hubs.la/Q02F3S0Z0 #BuyNowPayLater #Financing #Loans #Banking #BNPL #PersonalFinance #CreditCards

The Big Three American automakers fared well in the J.D. Power 2024 U.S. Initial Quality Study. This year marks the first time the study included franchise dealership repair visits alongside Voice of the Customer data, resulting in a more comprehensive metric. Learn more from USA TODAY: https://hubs.la/Q02DW7X60 #Auto #Automotive #AutoIndustry #AutomotiveIndustry #Cars #Automakers #AmericanCars #Dealerships

Welcome to the drought: Off-lease vehicles are drying up! Starting next month and for most of the next two years, lease returns will plummet. According to Tyson Jominy, VP of data and analytics at J.D. Power, the supply of used vehicles won't recover until the end of the decade, as fewer leases in recent years mean fewer vehicles returning. ➡️ Find out what caused this leasing decline and what it means for the industry: https://hubs.la/Q02DV2gm0 #Cars #Auto #Automotive #AutoIndustry #AutomotiveIndustry #Leasing #CarLease

J.D. Power agrees that to truly understand the bank customer, all financial institutions must know their customers’ financial vital signs. Absence of his awareness means inability to truly personalize experiences and improve financial lives. Whether your institution uses the good work from Office of the Comptroller of the Currency or another assessment tool - just do it. Financial Health benchmarks are the demographics you need. #financialhealth #benchmark #cx #banking

J.D. Power has spoken! Their 2024 Quality Study is out and revealing some interesting trends. 🤔 Swipe through for the full rankings, but here’s one of the biggest takeaways: EVs are having a bit of a meltdown with 266 problems per 100 vehicles (PP100), compared to 180 PP100 for traditional cars. The prime suspects? All those fancy new tech features acting up. As cars get smarter, so do our headaches, so for those in the dealership trenches, it’s all about: ⭐ Addressing tech issues head-on. ⭐ Staying knowledgeable in order to best advise your customers. ⭐ And, boosting service and support for when problems arise. What’s your take? Do you think they nailed these rankings? How are you handling tech tribulations in your dealership? Spill the beans in the comments! 👇 . . . Car photos courtesy of Car and Driver Magazine, MotorTrend Group, BMW Group, Lexus, Ford Motor Company, Nissan Motor Corporation, Toyota North America, Genesis, Edmunds, Kelley Blue Book, and Cars.com. #autoindustry #JDPower #qualityrankings #techtroubles #morethancars

We are on the cusp of the supply chain crisis anniversary back in July 2021, when we witnessed inventories plummet from 2 million to 800,000 in a span of a few months. "Leasing is fine in May, and in June it will be OK, but it's going to come to a screeching halt in July," because leasing returns will dry up, warned Tyson Jominy, vice president of data and analytics at J.D. Power. To tackle this challenge, Jominy stressed that automakers and dealerships must ramp up their sales strategies significantly. Learn more from Automotive News: https://hubs.la/Q02DTRzk0 #Automotive #AutoIndustry #AutomotiveIndustry #Leasing #Dealerships #CarSales

🚘 These are the vehicle models with the highest initial quality in each segment, according to the J.D. Power 2024 U.S. Initial Quality Study (IQS): Small premium car: BMW of North America 2 Series Midsize car:Toyota North America Camry Compact car: Kia America Forte Premium sporty car: Lexus LC Compact premium car: Lexus IS Upper midsize premium car: Genesis Motor America G80 For more rankings and segments, view the press release: https://lnkd.in/gcqsZsAs #Auto #Automotive #AutoIndustry #AutomotiveIndustry #Cars #BMW #Toyota #Kia #Lexus #Genesis

💳 Are digital wallets safer than debit cards? Young people favor digital wallets due to their perceived security, said Sean Gelles, senior director of payments intelligence at J.D. Power. Since digital wallets are smartphone apps, they keep card numbers and PINs hidden, leading shoppers to perceive that they are more secure. But are they truly safer in practice? Learn more from Payments Dive: https://hubs.la/Q02DTxH-0 #Cybersecurity #CreditCard #DigitalWallet #DebitCard #Payments #FinancialSafety

Your enthusiasm for our EVC Monthly Pulse releases has inspired us to create a YouTube playlist with all the episodes in one place! 👉 Catch up with the latest in electric vehicle consideration: https://hubs.la/Q02DLwFH0 ⭐️ Subscribe to J.D. Power on YouTube to be among the first to access all our insights! #EV #EVs #ElectricVehicles #ElectricCars #YouTube #Auto #Automotive #AutoIndustry

💳 The key challenge for debit card issuers in the digital wallet era is maintaining brand presence when their cards are hidden behind wallet providers. As more shoppers associate transactions with tech-backed wallets rather than card issuers, issuers risk losing visibility, says Sean Gelles, senior director of payments intelligence at J.D. Power. Learn more from BAI: https://hubs.la/Q02DH5W20 #DigitalWallet #DebitCards #CreditCards #Branding #BrandLoyalty #Marketing