iSeatz

We are thrilled to announce the release of our 'State of Loyalty: 2024 Hospitality Rewards Report'! This year's report unveils crucial insights into the evolving landscape of hospitality loyalty programs, highlighting emerging trends and strategies that are shaping the future of customer engagement and satisfaction in the hospitality industry. From the integration of sustainability initiatives to the expansion of cross-brand loyalty opportunities, our comprehensive analysis provides valuable data to help your brand navigate this dynamic market effectively. Discover how to leverage these insights to enhance your loyalty programs, drive customer engagement, and ultimately increase your share of wallet. Download your copy of the report today and start making informed decisions that will shape the future of your business in the hospitality industry. Download the full report here: https://lnkd.in/du2z8FDT #HospitalityReport #LoyaltyPrograms #CustomerEngagement #TravelTrends"

Midway through 2024, banks, credit card networks, and other financial services companies are facing some headwinds. But they are also making proactive pivots in their loyalty strategies ahead of the implementation of the merchant swipe fee agreement and the potential increased competition it will bring. Card issuers are expanding their rewards portfolios – 76% now offer point redemption or statement credit for tours and activities, for example – and prioritizing improvements to the digital loyalty member experience. Learn about other loyalty trends impacting the industry in our half-year snapshot: What's the Latest in Banking Loyalty? Mid-2024 Snapshot of Key Trends https://hubs.ly/Q02D487Y0 #loyaltyprograms #TravelLoyalty #travelloyaltyprogram #bankingloyalty #creditcardrewards #swipefees #finservloyalty #cardissuers

The hotel loyalty landscape is buzzing with innovation! Our latest blog dives into how hotels are adapting to changing travel demands and enhancing their rewards programs to captivate guests. Hotels are experiencing a significant boost from the resurgence of business travel, translating into increased revenues. At the same time, loyalty programs are expanding their reward options by 19%, particularly in dining and wellness, meeting the growing consumer demand for diverse experiences. Explore how hotels are leveraging flexible loyalty technology platforms to stay ahead of these trends and offer exceptional value to their guests. Discover the full story in our blog: Hotel Loyalty Trends: A Midyear Snapshot https://hubs.ly/Q02D17j50 #TravelEvolution #HotelLoyalty #GuestExperience #BusinessTravel #LoyaltyTechnology

As we wrap up the second quarter of 2024, it's crucial to understand the trends shaping hotel loyalty programs. Our latest blog delves into the current landscape, highlighting a resilient global economy that is shifting travel demand from leisure to business. Key insights include: - Leisure Demand Normalizing: The post-pandemic "revenge travel" surge is stabilizing. - Business Travel Resurgent: Domestic business trips are up by 7%, boosting hotel revenues. - Expanding Rewards: Hotels are increasing earning and redemption opportunities, especially in dining and wellness. Explore how these trends will shape the rest of the year and why a flexible, agile loyalty technology platform is essential. Dive into our blog for an in-depth analysis: https://lnkd.in/g2nGWTnR #TravelTrends #HotelLoyalty #BusinessTravel #TravelTech #HospitalityIndustry

At iSeatz, we prioritize effective communication to create a thriving workplace. Our Director of People Operations, Lauren Moran, SPHR shares insights on how we foster an environment where ideas flow freely and everyone feels heard. From town hall meetings to anonymous surveys, discover how we maintain bi-directional communication and transparency, building trust and empowering our team. Read more in our latest blog: https://lnkd.in/g_2ts_n7

This week, our Chief Operating Officer, Andy Hermo, had the honor of speaking at AI Mega alongside industry leaders Marc Berman, CEO & Managing Partner of The Mallett Group, and Steve Mathwig, Senior Manager Loyalty Program Engagement at Best Western Hotels. The panel delved into a captivating discussion on Loyalty Data Research – Trends and Disconnects, offering valuable insights into the evolving landscape of loyalty programs. We're thrilled to have been part of this enriching conversation and to contribute to the ongoing dialogue about data-driven strategies in the loyalty space. A big thank you to AI Mega for hosting such an insightful event and to all the panelists for sharing their expertise. Here's to driving innovation and excellence in loyalty programs together! #LoyaltyData #AIMega #LoyaltyPrograms #DataResearch #IndustryTrends #TravelTech #CustomerEngagement

Are outdated loyalty programs hindering your success? See the difference in loyalty member's engagement with Loyalty as a Service. #traveltech #hospitality

We are thrilled to announce that iSeatz has been named to Inc.’s annual Best Workplaces list for the second consecutive year! This recognition underscores our unwavering commitment to fostering an exceptional workplace culture. Celebrating our 25th anniversary, we are proud to be recognized for our holistic employee engagement strategy, ensuring our team feels accepted, empowered, and motivated. According to Gallup’s 2024 State of the Global Workplace Report, 88% of engaged employees enjoy life overall, and at iSeatz, we've maintained a 0% disengaged employee rating annually. "Our motivated and high-performing employees drive our success by prioritizing a flexible, engaging, and collaborative working environment," says Jasmyn Farris, President at iSeatz. "This recognition showcases our commitment to fostering a culture of innovation and excellence." We extend our gratitude to Inc. and our incredible team for making this possible. Here's to many more years of success and growth together! Read more about this award here: https://hubs.ly/Q02CmvqM0 #BestWorkplaces #EmployeeEngagement #CompanyCulture #Innovation #Leadership #TravelTech #LoyaltySolutions #WorkplaceExcellence #EmployeeSatisfaction #IncBestWorkplaces

Transparency is key at iSeatz. Our latest blog by Lauren Moran, SPHR , Director of People Operations, delves into how we ensure openness and honesty in our decision-making processes. Learn about our commitment to sharing real-time feedback, creating safe spaces for employee voices, and fostering a culture of trust. Dive into the details and see how we’re shaping a connected and dynamic workplace. Read now: https://lnkd.in/g_2ts_n7

We are thrilled to share that our very own Zivile Januleviciute Goodwin, CPACC-certified Accessibility Specialist, and Software Engineer, was recently featured in an insightful article on the importance of enhancing accessibility within travel loyalty programs. In today’s competitive travel industry, making loyalty programs more accessible is not just a moral imperative but a significant market opportunity. As the global population ages and the awareness of inclusivity grows, travel companies must adapt to meet the diverse needs of their customers. Read the article from Travel And Tour World now: https://lnkd.in/gqnhi_4S #traveltech #accessibility #accessibilityspecialist #loyaltytech #travelloyalty #travelloyaltyprograms