iQ Solutions Group (iQSG)
Information Technology & Services
Dublin, Ohio 648 followers
Business solutions that empower your decision making. IT and Security solutions to help you solve real business issues.
About us
At iQSG, our core business values center around a "customer first" services and support model. Our objective is to build long lasting, trusted advisor relationships with our clients. If you are seeking to build a better IT consider partnering with us! Our promise and commitment is to bring forth innovative ideas that will allow your business to evolve and prosper. Attracting and cultivating the best talent is always an important aspect of our business at iQSG. We put forth great resources and opportunities to our people - because we believe they are one of our greatest resources. If you have passion to work in the energetic, dynamic IT consultative industry, contact us and tell us why you believe you would like to begin an enriching career with iQSG. We are regularly seeking to evolve our team in the areas of Business Development (sales), Client Care Services and Operations.
- Website
-
http://www.iQSG.com
External link for iQ Solutions Group (iQSG)
- Industry
- Information Technology & Services
- Company size
- 2-10 employees
- Headquarters
- Dublin, Ohio
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Security, Cloud Contact Center, Cloud Voice / UC, Network Infrastructure, Storage - Cloud & Premise, Project Financing, Data Center Infrastructure, Remote Access / Firewall, and Backup / Recovery
Locations
-
Primary
Get directions
6605 Longshore Street Suite 240
Suite 240
Dublin, Ohio 43017, US
Employees at iQ Solutions Group (iQSG)
Updates
-
Today’s customers have more options than ever when choosing where to do business. The key to making sure that’s with you? Meeting them where they already are. With RingCentral RingCX, you can interact with your customers on any of 20 digital channels, all from a single interface that gives you a holistic view of their journey. RingCX provides an easy way to route all incoming messages and create a comprehensive customer profile for your agents, improving CSAT and maximizing productivity. To get started, contact us at [email protected] or send us a message! #customerservice #customerexperience #contactcenter #artificialintelligence
-
-
iQ Solutions Group (iQSG) reposted this
75% of all detections are malware-free activity, involving identity techniques. Strengthening your identity security posture is critical to stay ahead of modern cyberattacks. Request a complimentary Identity Security Risk Review now: https://oal.lu/xUkNB
-
-
Happy 4th of July! #independance #fourthofjuly #holiday
-
-
With RingCentral RingCX, you can have a detailed understanding of your customer journeys and agent behaviors. With live and historical dashboards and reports, RingCX provides a complete view across all your customer experience channels. When combined with RingSense™ conversation intelligence technology, you can unlock the power of AI to make customer service a true differentiator. To supercharge your contact center, reach out at [email protected] or send us a message! #customerservice #customerexperience #contactcenter #artificialintelligence
-
-
Removing friction always leads to higher customer satisfaction. That’s why RingCentral RingCX provides a simple, intuitive Interactive Voice Response (IVR) flow designed to reduce customer wait times, speed up call resolution, and help customers solve issues on their own. With its visual, no-code interface, RingCX lets you easily design and edit call flows to help customers get the answers they need fast. To learn more about, contact us at [email protected] or send us a message! #customerservice #customerexperience #contactcenter #artificialintelligence
-
-
With customer service an ever-important differentiator, a simplified AI-driven contact center solution can be a game-changer for your business. That’s why RingCentral introduced RingCX. RingCX brings together AI, omnichannel contact center, and unified communications for a complete experience no matter where your customers reach out. Best of all, unlike traditional, siloed contact center platforms, RingCX is easy to deploy, manage, and use. Want to learn more about what RingCX can do for you? Contact us on our website www.iqsg.com or send us a message! #customerservice #customerexperience #contactcenter #artificialintelligence
-