Curious how AI can revolutionize your #CustomerExperience strategy beyond the contact center? Our latest whitepaper with ISG (Information Services Group) breaks down the strategic pathways to seamlessly integrate AI across your enterprise. Learn how to leverage automation specialists to future-proof #AI and #automation deployment, mitigate contact center costs and disruptions, and pursue innovation across departments, while breaking silos: https://bit.ly/47oEZ9s
IntelePeer
Software Development
Dania Beach, Florida 37,233 followers
An innovator in the AI-powered communications automation space.
About us
IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Driven by generative AI, the company’s Communications Automation Platform works seamlessly within existing business software and infrastructure, enabling brands to automate complex processes quickly and effortlessly. Built for business users, IntelePeer's vendor-neutral platform and low-code solutions leverage world-class AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey. Follow us on Twitter (@IntelePeer) for the latest company updates and industry insights.
- Website
-
https://www.intelepeer.com
External link for IntelePeer
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Dania Beach, Florida
- Type
- Privately Held
- Founded
- 2003
- Specialties
- Cloud Communications, Cloud Calling, Cloud Contact Center, Cloud PBX, Enterprise Voice Services, VoIP, Unified Communications, SIP Trunking, Carrier Enablement, Implementation & Solution Design, CaaS, CCaaS, and UCaaS
Locations
-
Primary
1855 Griffin Rd
A200
Dania Beach, Florida 33004, US
-
5975 S Quebec Street
Centennial, CO 80111, US
Employees at IntelePeer
Updates
-
In today’s fast-paced digital world, customers expect personalized, real-time interactions across every touchpoint. Is your business ready to meet the demand? Discover how leading companies are harnessing AI to: #Automate and optimize customer interactions Drive #innovation in communication strategies Boost satisfaction and #retention rates 📊 Download IDC's Spotlight paper and explore the future of #CX: https://lnkd.in/et5NqFVy
-
Are you ready to transform how your insurance company processes claims? Insurance claims automation is no longer a futuristic concept—it's a competitive necessity. Our latest blog dives into how automating claims can improve accuracy, reduce processing times, and enhance #CustomerExperience. Learn how IntelePeer's solutions simplify claims #automation to keep your business efficient and customers happy: https://lnkd.in/gmKEaRvY
-
With cyberattacks becoming more sophisticated, protecting your communications and data is more critical than ever 🔒 October is #CybersecurityAwarenessMonth, and at IntelePeer, we’re dedicated to helping businesses stay ahead of growing #cyber threats. Our AI-powered automation solutions always have privacy in mind, learn more: https://lnkd.in/edHikPBt
-
We’re proud to share that Keli Davis, Vice President of Strategic Partnerships at IntelePeer, has earned a spot on the CRN 2024 Women of the Channel finalist list for Sales Executive of the Year! Keli’s commitment to fostering innovative partnerships have driven outstanding results for our business and the industry at large. This honor underscores her role in shaping the future of channel growth, collaboration, and success. 👏 Join us in congratulating Keli for this continued recognition of her leadership!
-
From ISG shedding light on how to bring AI into the contact center and beyond to AI Agents ensuring fido 🐕🦺 is well feed – while also winning back a lost customer, our latest edition of IntelePeer Insights has something for everyone. Read the newsletter today! ISG (Information Services Group), Michael Ciancio, Derek Boudreau, #AI, #contactcenters, #AIAgents, #automation
September, 2024
IntelePeer on LinkedIn
-
Self-service automation with #GenAI is transforming the way your contact center can engage with customers, but following the status quo will only hold you back 🤷 Watch our on-demand #webinar to learn innovative approaches to inbound and outbound communications with self-service automation and GenAI 🎥: https://bit.ly/4gvuaqx
-
We had an amazing time last week at the AVANT Communications Special Forces Summit #SFS2024! The event was jam-packed, from IntelePeer CEO Frank Fawzi and AVANT president Drew Lydecker discussing the future of #AI, to the creation of AVANT CEO Ian Kieninger AI Ian avatar who joined him in the keynote presentation 🤖. Thanks to everyone who made the week special! Chris Brennan, Scott Bahnson, Geoff Chretien, Jaime Matoba, Heather Riley, Alex Danyluk, Andy Bird
-
The competitive landscape of conversational #AI is evolving rapidly, and IntelePeer stands out as a key player among best-of-breed vendors. Our solutions are designed to enhance customer self-service and agent-assist capabilities with intelligent automation that truly transforms interactions. As innovation continues to accelerate in the next 12-24 months, choosing the right partner is crucial ❗ See why IntelePeer is recognized in DMG Consulting LLC latest report: https://bit.ly/47ECOP9
Conversational AI Competitive Landscape - DMG Consulting
dmgconsult.com
-
Ready to redefine your #CX? Enterprises today have three priorities when it comes to improving CX: automate the contact center, incorporate AI into processes and extend those processes beyond the center into other parts of the business. But is working with your current contact center technology provider to achieve these goals the best path forward? Probably not. ISG (Information Services Group)'s recent whitepaper 📝, Bringing AI to Your Customer Experience, explains. Read the report here: https://bit.ly/47oEZ9s
Whitepaper: Bringing AI to your customer experience: Strategic pathways into the enterprise beyond the contact center - IntelePeer
intelepeer.ai