InfoCision Management Corporation

InfoCision Management Corporation

Outsourcing and Offshoring Consulting

Akron, Ohio 10,995 followers

About us

InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years. With locations in the US, Puerto Rico, Mexico, and Philippines, we expertly handle millions of customer interactions, providing the best-in-class service and delivering outstanding experiences at every opportunity. Whether it’s customer care, consumer or business sales, direct response, or fundraising and issue advocacy, our contact center solutions maximize your ROI. Our world class quality and expertise drives performance in sales and customer care with phone/voice, bilingual, email, text, chat, social care, analytics and quality process solutions. Whether providing a complete outsourcing solution or overflow support during peak business, we deliver superior results on key performance indicators and proactively focus on continuous improvement. As your brand’s ambassadors, our interactions with your valued customers positively impact their commitment. Our team of experts serves as an extension of your organization and helps you make informed marketing decisions to find, serve and keep your customers for life.

Website
http://www.infocision.com
Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Headquarters
Akron, Ohio
Type
Privately Held
Founded
1982
Specialties
Contact Center, Customer Care, Direct Response, DRTV, Call Center, Customer Retention, Analytics, Fundraising, Telethons, Inside Sales Support, B2B and B2C Marketing, Customer Acquisition, Bilingual, Appointment Setting, Customer Conversion, Quality Process Solutions, PCI Level 1 Certification, BPO, Telemarketing, and Sales

Locations

Employees at InfoCision Management Corporation

Updates

  • 🌟 Exciting News from InfoCision! 🌟 We are thrilled to announce our participation in the upcoming Bridge to Integrated Marketing & Fundraising Conference! 🎉 At InfoCision, we are committed to staying at the forefront of marketing and fundraising innovations. The Bridge Conference provides the perfect platform to connect with industry leaders, share insights, and explore cutting-edge strategies to drive impact and engagement. Join us at the conference to discover how we are leveraging integrated marketing strategies to achieve our mission and empower our clients. Let's collaborate, learn, and inspire each other to make a difference! 📅 Dates: July 31st- August 2nd 📍 Gaylord National Hotel and Convention See you there! 🌐 #BridgeConference #IntegratedMarketing #Fundraising #Networking #Innovation #Leadership #Imp

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  • 🌟 Did you know that for over 40 years InfoCision has been helping some of the most beloved non-profit organizations generate more donations and increase donor enthusiasm? 🌟 At InfoCision, we understand the importance of timely donor interactions through the channels in which they want to be reached. Our experienced team is dedicated to helping organizations connect with donors in a meaningful way, ultimately leading to increased donations and long-term donor loyalty. By utilizing our proven strategies and personalized communication approach, non-profits are seeing significant improvements in their fundraising efforts. Whether it's through phone calls, direct mail, or SMS outreach, InfoCision is committed to helping organizations maximize their impact and achieve their fundraising goals. Contact us to learn more about fundraising in today's environment and how we can help your organization. https://hubs.la/Q02CfTCg0 💙 #InfoCision #NonProfitSupport #DonorEnthusiasm #MakeADifference

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  • InfoCision Management Corporation reposted this

    View profile for Craig Taylor, graphic

    CEO at InfoCision Management Corporation

    Time flies! So proud of our partnership with College of Business - The University of Akron

    20 years? Can you believe it? In my career, which has spanned 11 years at The University of Akron, so many things have evolved. Yet, there's been one constant: The Taylor Institute for Direct Marketing. The Institute has been a source of learning, growth, and enduring friendships and partnerships for me. The institute has provided many students with on-campus employment opportunities as they develop skills in data collection, data analysis, data visualization, communication, project management, networking, and report creation, while also offering valuable insights to community partners. I could endlessly discuss the numerous students' lives that have been impacted over the years, all thanks to the Taylor Institute. The impact of the Taylor Institute extends far beyond the classroom. It's a legacy of learning, growth, and collaboration that I'm proud to be a part of. As we celebrate the 20th anniversary of this incredible institute, I invite you to join us in honoring the many wonderful people who have contributed to its success and also to learn about the exciting developments currently taking place within the institute. Let's come together to celebrate the legacy that has been instilled at College of Business - The University of Akron. Please mark your calendars for Friday, April 26th, from 8:00 AM to 10:00 AM, with breakfast and networking starting at 7:30 AM. Your presence would mean the world to us. RSVP at [email protected].

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  • InfoCision Management Corporation reposted this

    View organization page for InfoCision Management Corporation, graphic

    10,995 followers

    🌟 Exciting News! 🌟   We are excited to announce that Nate Drushell with InfoCision will be attending NRB (International Christian Media Conference) at the Gaylord Opryland on Feb. 20th-23rd! This event is a cornerstone in the Christian media community, bringing together some of the brightest minds and most innovative ideas.    Why are we excited?   1. **Networking Opportunities** - The chance to connect with industry leaders, innovators, and like-minded professionals is invaluable. We look forward to exchanging ideas and building lasting relationships. 2. **Learning and Growth** - With a lineup of speakers and workshops focusing on media, measurement and attribution and the best marketing practices, We can't wait to dive deep into the latest advancements and strategies that are shaping this industry. 3. **Showcasing InfoCision and our long history working with many of you** We're at the forefront of helping ministries just like yours, and we are eager to share how we're making a difference.    I'd love to connect with fellow attendees before, during, and after the conference. If you're going, let's make plans to meet up! Let's make the most of this opportunity to learn, grow, and innovate together.~ Nate @nrb2024

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  • View organization page for InfoCision Management Corporation, graphic

    10,995 followers

    🌟 Exciting News! 🌟   We are excited to announce that Nate Drushell with InfoCision will be attending NRB (International Christian Media Conference) at the Gaylord Opryland on Feb. 20th-23rd! This event is a cornerstone in the Christian media community, bringing together some of the brightest minds and most innovative ideas.    Why are we excited?   1. **Networking Opportunities** - The chance to connect with industry leaders, innovators, and like-minded professionals is invaluable. We look forward to exchanging ideas and building lasting relationships. 2. **Learning and Growth** - With a lineup of speakers and workshops focusing on media, measurement and attribution and the best marketing practices, We can't wait to dive deep into the latest advancements and strategies that are shaping this industry. 3. **Showcasing InfoCision and our long history working with many of you** We're at the forefront of helping ministries just like yours, and we are eager to share how we're making a difference.    I'd love to connect with fellow attendees before, during, and after the conference. If you're going, let's make plans to meet up! Let's make the most of this opportunity to learn, grow, and innovate together.~ Nate @nrb2024

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