incident.io

Data pipelines are for more than just dashboards; they keep your business moving. 📊✨ But when something goes wrong (because let’s face it, it always does), how you manage it is what counts. 🛠️ Proactively detecting issues, declaring incidents early, and learning from them through post-mortems can help turn chaos into control—all with the right platform and tools. 🔥 Ready to bring the best incident management practices from software engineering to your Data team? Check it out 👀 ⬇️

The pain of software engineering... Which one resonates with you the most? 😅

Eva Camus-Smith embodies our value Raise the Pace and it was a pleasure to celebrate her win of the values award at our recent offsite 🏆 It is fair to say Eva plays a significant role across incident.io, particularly collaborating with our Sales team to get our largest deals across the line 🧩 Read Eva’s full interview in the comments ⬇️ #behindtheflame #lifeatincident #incidentios

You know what they say: you can’t please everyone. But with the right SLOs, you’ll get pretty darn close. 🎯 SLOs (Service Level Objectives) are more than just buzzwords—they’re the backbone of reliable, high-performing systems. When you set the right targets for uptime and response time, you’re not aiming for “good enough,” you’re setting the standard that keeps your users happy and your services smooth. 🚀 Whether you’re new to SLOs or a seasoned pro, our guide breaks down everything you need to know—from the basics to advanced strategies. After all, performance isn’t just a “nice-to-have”—it’s everything. 🔥 Check it out below👇

We didn’t set out to win awards—just to build something that works. But hey, 18 G2 Fall 2024 badges later, we must be doing something right. 🙌 From day one, our mission has been about more than just incident management tools. It’s been about building relationships. Listening to feedback, acting on it, and being the partner you can rely on when it matters most (looking at you, 3 AM alerts! 😅). So, to our amazing customers and our powerhouse team—thank you. 💙 Every resolved incident, piece of feedback, and moment of connection fuels our drive to keep growing, improving, and building together. 🤝 Check out more on our G2 recognition—including snagging the #1 spot in the Relationship Index for Incident Management (for the third time this year!)—via the link in the comments. 🔥

Like they say, the magic is in the details. ✨ A little over a week since SEV0 and we’re still reminiscing on everything that brought the event to life: from our amazing speakers and sessions to the smallest moments (like our 🔥 latte foam art). Sometimes it’s the little things that take an event from good to great. Check out some of our favorite touches 👇 What was your favorite detail? #SEV0

Chris Evans knows a thing or two about Developer Velocity. As a Co-Founder and Chief Product Officer at incident.io, he focuses on helping engineering teams move fast when things go sideways. We're thrilled to have Chris join the panel to discuss how modern engineering teams can do more of the right things without burning out. The deets: ▶ Digital panel event ▶ Engineering leaders from incident.io, CircleCI, Jellyfish, and OpsLevel ▶ Live discussion and Q&A ▶ October 23, 2024, from 1-2 pm ET 👉 Save your seat: https://lnkd.in/gtXwPkfY

From contractor to Finance team star—Jack Bridge’s journey is a story of growth, speed, and total transparency. 💡 Whether he's cleaning up our spend or gearing up for the Christmas party (and that game-changing software migration), Jack’s all in on making an impact while having fun along the way. 🔥 Get to know Jack’s story, his favorite perks, and what makes life at incident.io so special—full interview in the comments! ⬇️ #behindtheflame #lifeatincident #incidentios

On-call scheduling: it's more than just swapping shifts. We all know the drill: your day ends at 5, but that 3 AM alert never got the memo. And when things go sideways, having the right people at the right time can mean the difference between smooth problem-solving and total chaos. 🫠 So how do you build a schedule that balances keeping things running with respecting your team's time? Our latest guide covers everything you need to know. 💯 Check it out—link in comments. ⬇️

🎉 Celebrating our amazing incidentios' anniversaries, from 1 year to our OG engineers with 3 years! Here’s to more memories, emojis, and laughs along the way ✨ Want to see your face in with the team? Check out our open roles in the comments below ⬇️ Matilda Hultgren Eric Swartz Abbie Varnam Navoditte Das Andy Grabis Sam Willis Rory M. Alex Spink Herbert Gutierrez Rory Bain Megan Batterbury Lucy Jennings Aaron Sheah Jack Buckmelter Lawrence Jones Lisa Karlin Curtis