Incedo Inc.

A leading healthcare firm grappled with low ticket handling efficiency, high-resolution times, and data security concerns. We implemented brAInspark, a Generative AI-enabled customer service solution using Azure OpenAI and ChatGPT models, resulting in a 65% reduction in search times, an 8% decrease in response times, and a 32% reduction in queries. This helped significantly enhance service performance and customer satisfaction for the firm. Download the case study to know more - https://zurl.co/khjP #GenAI #Casestudy #Automation #AI

At Incedo, we prioritize employee well-being and a supportive work environment. Our collaboration with the Art of Living Foundation's APEX Program has been transformative, enhancing clarity, focus, creativity, resilience, and agility among our team members, aligning with Incedo's core values. Launched across India, the APEX Program continues to make a positive impact. By nurturing the best talent, we help our employees achieve their true potential, reinforcing our Mission and Values. Here are the highlights from the recent APEX event. #employeewellbeing #lifeatincedo #workculture #artofliving #IncedoUniversity

Enjoy our Co-Founder & CEO Nitin Seth’s insights on Data & AI while you commute, work out, or relax. Get your copy of the National Bestseller “Mastering the Data Paradox” and start listening here: https://zurl.co/jLJn. In this audiobook, Nitin offers valuable guidance on navigating the complexities of the data-driven world and practical strategies for leveraging data to drive innovation and transformation across industries and societies. #MasteringtheDataParadox #digitaltransformation #audiobook #audible #Data #AI #MDP

In the Penguin National Bestseller "Mastering the Data Paradox," Incedo Co-Founder and CEO Nitin Seth submits that data is as much a business issue as any other. To derive insights, you have to focus on the business problem, gather data around it, and build the infrastructure to take data-driven decisions. Not the other way around! Learn how to navigate the complexities of data infrastructure and harness the power of data-driven decisions in Nitin's new, bestselling book. Order your copy on Amazon today and gain the edge in the AI age: https://amzn.eu/d/08uA8IZ Empower your enterprise with the right approach to data! #Data #AI #MDP #MasteringTheDataParadox 

Recently, Incedo offices in the US were abuzz with activity! Our Co-Founder & CEO, Nitin Seth conducted an insightful #Masterclass explaining concepts from his latest bestseller, Mastering the Data Paradox. We also had an inspiring CEO Townhall where we discussed Incedo's way forward. Here are a few glimpses. #Townhall #MDPMasterclass #MasteringtheDataParadox

“The GenAIrous Podcast” is a Podcast hosted by Srikanth Iyengar, CEO of upGrad Enterprise. It offers insights, interviews, and discussions on the future of AI. In the latest episode, he is joined by our Co-founder & CEO Nitin Seth, to discuss the critical role of data in digital transformation, the importance of contextualizing AI models, and the widespread implications of AI on jobs and enterprise productivity. Nitin shares his journey and insights from his latest bestseller book, “Mastering the Data Paradox” emphasizing the failures in digital transformation despite significant investments, and highlighting the crucial trifecta of digital, data, and AI. The episode also covers the challenges and opportunities of Generative AI, the transformation of job roles and skills due to technological advancements, and the importance of ethical considerations and data privacy in the evolving digital landscape. Nitin explains how Incedo integrates Generative AI into our platforms and services, significantly transforming operations and offerings, and urges companies to engage with these technologies to stay relevant and competitive actively. Tune in here: https://zurl.co/8oKV for actionable insights to guide your AI journey. #Data #AI #DigitalTransformation #MasteringTheDataParadox #GenerativeAI #MDP #Digital

A leading US wealth management firm struggled with high time and business investments in QA Testing, despite substantial automation efforts and a dedicated 60-member QA team. Incedo implemented Generative AI-enabled QA workflows, resulting in 33% productivity gains by automating user story conversions and test scripting. This helped the QA team to focus on higher-value tasks. Download the case study to know more - https://bit.ly/4f6I8ye. #GenAI #WealthManagement #Automation #AI #QATesting

THE WEEK, a leading magazine from India has published an article by our Co-Founder & CEO, Nitin Seth. In the article entitled “A global leadership opportunity in the AI age beckons India,” Nitin discusses the historical impact of industrial revolutions on global power dynamics, the ongoing digital age that’s driven by AI and other enablers, the democratization of information, knowledge, and technology, and how India stands at a unique advantage. He highlights this by focusing on India's growth in digital adoption, its youthful population, and available digital infrastructure. He also commends India’s position as a leading data generator and refers to the practical approach outlined in his latest bestseller “Mastering the Data Paradox” on how data can be harnessed to drive competitive advantage at a national level. However, he prescribes the need to foster entrepreneurship and an entrepreneurial mindset, develop product companies, and be more aggressive as risk-takers to realize this potential. Read the full article here: https://lnkd.in/dCFddAFD #GlobalLeadership #AI #DigitalAge #MasteringTheDataParadox #Entrepreneurship #Innovation #Leadership

We’re excited to share the latest review of our Co-founder & CEO, Nitin Seth’s national bestseller, Mastering the Data Paradox, that has been published in the Financial Express. In her review, Radhika Roy, a Delhi-based lawyer specializing in technology policy and digital rights, highlights how Nitin explores the transformative power of data through three key themes: its evolution and importance, the challenges of converting data into actionable insights, and the necessity of data democratization. He introduces frameworks like DIAI and USF to tackle these challenges, emphasizing real-time insights and data quality while fostering a culture of data literacy. Additionally, Radhika points out that Nitin addresses individual concerns like data privacy and mental health impacts, making this book an essential resource for anyone navigating the complexities of today's data-driven world. Read the full review here: https://lnkd.in/dY87Ap9h #MasteringTheDataParadox #DataTransformation #BusinessIntelligence #Data #AI

"The Story Rules" podcast, hosted by Ravishankar Iyer, features deep, meaningful conversations with some of the best storytellers from around the world, unearthing their stories and the secrets behind their craft. In the latest episode, he is joined by our Co-founder & CEO, Nitin Seth as they delve into the fascinating world of data, and the opportunity it presents.  The discussion centered around Nitin's latest bestseller "Mastering the Data Paradox", the insights from the book that help address the paradox, its implications for data professionals and Nitin's own journey as a storyteller.   Listen to their rich conversation to find out Nitin's story on The Story Rules: https://lnkd.in/d2Na7ae4 #Data #AI #DataFirstWorld #AIAge #DigitalTransformation #Leadership #Entrepreneurship