We love this POV from our friend Doug Shapiro. "Surface area of luck" is a wonderful angle to take on a variety of things. Can't wait until our M&E group gets into this topic with humans. "GenAI tools are great creative assistants. They dramatically speed the creative process by providing faster feedback; they make it possible to try out a wider breadth of ideas, including riskier ones; they help give shape to partially-formed concepts; and they increase the “surface area of luck.” #humanintelligence #consumerinsights
Writes The Mediator, Senior Advisor BCG, Former Chief Strategy Officer at Turner Broadcasting System
Understandably, many creatives have a visceral negative reaction to anything "AI." It may threaten creative jobs. It raises legitimate ethical and legal questions, including whether training models on artists' work without attribution or payment is theft. For some, it threatens their very identity. But in this piece, I explain from a technological perspective why GenAI is foremost a creative tool. * Fundamentally, GenAI models are impenetrable—because they are based on sub-symbolic systems that humans can’t easily understand or modify—and unpredictable—because their output is probabilistic. Their unpredictability is a feature, not a bug. * The cutting edge of research is focused on ways to improve their reliability, such as through increased scale (of compute and training sets); agentic workflows that spread tasks among many models; and augmenting or conditioning them with known information. But today, they are primarily concept machines, not answer machines. * As a result, they aren’t currently well suited to many use cases, especially high-stakes environments that require definitive, precise answers that are costly to verify. * Instead, they are very well suited to the opposite: conceptual, low-stakes, iterative tasks where the quality of output is easily verifiable. * In other words, GenAI tools are great creative assistants. They dramatically speed the creative process by providing faster feedback; they make it possible to try out a wider breadth of ideas, including riskier ones; they help give shape to partially-formed concepts; and they increase the “surface area of luck.” * Creatives have a long history of rejecting new technologies as unnatural, threatening and unartistic that later become integral. * It isn’t possible to stop technology, even if we wanted to. Legislating it, regulating it, shaming it or wishing it away probably won’t work. GenAI is just another tool. Progressive creatives would be wise to learn how it might help their process. https://lnkd.in/eQ8NFRGE