Which factor drove nearly half of 5-star reviews, consistently delighting #policyholders? We analyzed over 20,000 5-star survey responses to find out.
Hi Marley
Insurance
Boston, Massachusetts 5,207 followers
The intelligent conversational platform built for insurance.
About us
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience . The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
- Website
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https://www.himarley.com/
External link for Hi Marley
- Industry
- Insurance
- Company size
- 51-200 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 2017
- Specialties
- software, insurance, and Saas
Locations
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Primary
10 Post Office Sq
Suite 1000, Floor 10
Boston, Massachusetts 02109, US
Employees at Hi Marley
Updates
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Hi Marley reposted this
By addressing root causes of workers comp insurance inquiries, such as payments, processes and documentation, carriers can improve the claims experience, writes Stephanie Behnke, vice president, solutions and consulting, Hi Marley. “Anxieties can be overwhelming for injured workers, already grappling with pain, recovery, and the uncertainty of their financial future,” she writes. “For insurance carriers, promptly addressing these inquiries is not just good customer service; it's a strategic imperative.” https://bit.ly/4cUcVNl #workerscomp #insurtech #insuranceclaims
4 ways to get ahead of workers' comp FAQs
dig-in.com
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Discover how our founders landed on our values of 'be humble,' 'max courage' and 'ubuntu' over seven years ago and how these unwavering and foundational values influence us each and every day. #LifeAtMarley
Our Story: Building a Winning Culture - Hi Marley
himarley.com
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Former Allstate President Glenn Shapiro’s bottom line on #buildvsbuy? Making scalable #software isn’t easy, don’t waste your precious time and resources. Read more: https://bit.ly/3MO2D6h
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Claimants want simplicity, and carriers should focus on streamlining their #claims processes, starting with #FNOL.
Survey Reveals FNOL Experience Directly Correlates with Overall Claim Satisfaction
himarley.com
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Lina Sullivan shares how our collaborative #feedbackprocess has improved the experience and overall efficiency of #adjusters' workflows in Hi Marley by revamping the inbox. Learn how data and customer input inspired changes on one of our most-used features: https://bit.ly/3Y9h9vP
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himarley.com
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This year, our annual hackathon, Marley IO, transformed into Marley AI, where Hi Marley teams competed to build #AI-driven innovations designed to improve our built-for-insurance platform. Congratulations to Leah Haas Sanborn, Michelle Medeiros Brooks, Alex B., David Rosenberg, Bruce Kaufman and Ian Swain for taking home this year’s trophy! #LifeAtMarley
Innovative Ideas and AI Solutions Shine at Camp Marley: AI Summers Games 2024 - Hi Marley
himarley.com
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Auto total losses are known to cause #policyholder stress and #carrier frustration – until now. Introducing Hi Marley’s Total Loss Assist, a Copart-integrated communication hub that reduces cycle time and increases customer satisfaction.
Hi Marley's Total Loss Assist
himarley.com
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With Hi Marley’s Coaching Capabilities, AAA-The Auto Club Group has dramatically improved its responsiveness, a key differentiator directly influencing the employee and member experience.
ACG Dramatically Improves KPIs with Hi Marley Coaching Capabilities
himarley.com