Hennessy Automobile Companies

In November of this year we will be opening a brand new Porsche point in Marietta, GA. I am beginning my search for Porsche Certified Technicians. Let's get the conversation going today. https://lnkd.in/eymyM45y

Looking to hire a Service Manager for Porsche Atlanta Northwest. Join our prestigious team at Porsche Atlanta Northwest, an authorized Porsche dealership dedicated to delivering exceptional customer experiences and maintaining the highest standards of automotive excellence. We are currently seeking a passionate and experienced Porsche Service Manager to lead our service department and uphold our commitment to quality, integrity, and customer satisfaction. Responsibilities:   1. Leadership and Team Management:   - Lead, mentor, and manage the service team to deliver exceptional service experiences.   - Foster a positive and collaborative work environment, promoting teamwork and professional growth. 2. Customer Service Excellence:   - Ensure highest levels of customer satisfaction by addressing customer inquiries, concerns, and feedback promptly and effectively.   - Implement and uphold Porsche service standards and best practices. 3. Operational Management:   - Oversee daily service operations, including scheduling, workflow management, and quality control.   - Monitor key performance indicators (KPIs) to track service department performance and identify areas for improvement. 4. Financial Management:   - Manage service department budget, expenses, and profitability.   - Implement pricing strategies, promotions, and incentive programs to drive revenue growth. 5. Inventory and Parts Management:   - Coordinate with parts department to ensure timely availability of parts and accessories.   - Manage service inventory, ordering, and stocking processes. 6. Quality Assurance and Compliance:   - Ensure compliance with Porsche standards, manufacturer guidelines, and industry regulations.   - Implement and maintain quality assurance processes to uphold service excellence.   7. Stakeholder Communication:   - Collaborate with sales, finance, and other departments to ensure seamless customer experiences.   - Build and maintain relationships with Porsche representatives, vendors, and partners. Qualifications: - Minimum of 5 years' experience in automotive service management, preferably with luxury or Porsche brand experience. - Strong leadership and team management skills. - Excellent customer service and communication skills. - Proficiency in automotive service software and Microsoft Office Suite. - Knowledge of Porsche vehicles, parts, and service procedures. - Ability to multitask, prioritize, and manage time effectively.

I am currently searching for a Service Director at Hennessy Ford Lincoln Atlanta. If you or anyone you know are interested please reach out to me. https://lnkd.in/eypbnWwZ

What a week of growth having Michael Renaud with Alan Ram's Proactive Training Solutions come in house to help build on the skills of our sales teams. #salesgrowth #Hennessy #winningtogether