Our upcoming webinar with Marek and Sebastian reveals how Huuuge leverages Helpshift's cutting-edge AI technologies for providing exceptional multilingual support. 🙌 What You’ll Learn: 1️⃣ How Huuuge leverages AI to enhance customer support across multiple languages. 2️⃣ Specific AI technologies implemented to streamline support processes, improve CSAT, and improve response times. Secure your spot now: https://hubs.li/Q02L3Tm70 #webinar #huuugegames #helpshift
About us
Helpshift, a subsidiary of Keywords Studios, is a consumer-first digital support platform that provides an efficient, personalized, modern support journey. Conversational AI, machine language translation, automation, and segmentation quickly resolve consumer problems across immersive channels like mobile apps, gaming consoles, and XR experiences in 150 languages. Get your consumers back online faster with over 50% automation for effective resolution. https://www.keywordsstudios.com/en/
- Website
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https://www.helpshift.com
External link for Helpshift
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Public Company
- Specialties
- Mobile, Customer Service, Customer Support, iOS, Android, CRM, Customer experience, App development, Help desk, SDK, Mobile Games, and Mobile Support
Locations
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Primary
180 Montgomery St
San Francisco, California 94104, US
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No. 801/802, 8th floor, Global Square, S.No. 247 14B Yerwada
Pune, Maharashtra 411 016, IN
Employees at Helpshift
Updates
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Helpshift reposted this
12 years with a thriving and engaged Subway Surfers fanbase! 👏 How does the SYBO team keep 150M monthly players happily coming to game? In this exciting interview by PocketGamer.biz’s Paige Cook, SYBO’s CEO, Mathias Gredal Nørvig explained that, “efficient communication with players is key to ensuring they have the best experience with the game.” To help support and engage with such a large player base, SYBO implemented the Helpshift SDK to move from email to in-game support, resulting in a notable increase in player satisfaction. Read more about it 👇 https://lnkd.in/eR6ZmSt9
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Introducing the first-ever edition of CX Diaries by Helpshift! ✨ From advanced analytics to personalized athlete care, PANTHERTEC is setting a new benchmark in the industry. 💪 Discover how this pioneering company is reshaping the athlete's journey with cutting-edge technology and unparalleled customer support with Helpshift. Read here: https://hubs.li/Q02L50HQ0 Dr. Jo Shattuck #Cxdiaries #helpshift #panthertec #customersupport
Building Early Foundations: How PANTHERTEC is Redefining Sports Support - Helpshift
https://www.helpshift.com
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How is AI transforming multilingual customer support? 🤔 Find out in our upcoming webinar, where we'll explore Huuuge's success story and the future of global customer experiences. Register today: https://hubs.li/Q02L3S5y0 #webinar #huuugegames #helpshift #multilingualsupport
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LIVE in action for you! - Our QR code solution for Console Support You can easily offer your console gamers a smoother, faster and connected modern support experience with an integration of Helpshift QR support: 📈 Improve CSAT of your console titles 👨💻 Increase Agent Productivity 🤖 Increase ease of access to your support resources Discover how you can take your player support to the next level with Helpshift's innovative QR Code technology🚀 Easy to Set-up & Integrate - See for yourself by booking a FREE demo: https://hubs.li/Q02JFmxm0 #consolesupport #playersupport #consolegaming #helpshift
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Sybo's success with Helpshift is nothing short of extraordinary. Let's break it down: 👉 93.1% deflection rate 👉 4.3 CSAT 👉 95% deflection rate 👉 80% boost in agent productivity 👉 77% automation rate These stats aren't just numbers, they're a testament to Sybo's dedication to delivering exceptional player support! 💯 Read more about this in our latest case study: https://hubs.li/Q02JFbvT0 #sybogames #casestudy #subwaysurfers #helpshift
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Helpshift is growing, and we’re looking for talented individuals to join our team! If you're passionate about revolutionizing customer support with innovative technology, we want to hear from you 🤝 Explore our exciting career opportunities and apply today: https://hubs.li/Q02JDMHf0 #helpshift #hiring #careers
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From email woes to in-game excellence 🎢 Sybo's transition with Helpshift is a game-changer! Discover how they achieved a 4.3 CSAT score and an 80% boost in agent productivity, completely revolutionizing their player support!: https://hubs.li/Q02JDTmv0 #sybo #subwaysurfers #helpshift #casestudy
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Tune in to Player Engage for cutting-edge gaming insights and fun conversations - our latest episode is out now! 💪 Brought to you by Helpshift and Keywords Studios, our podcast features top gaming industry experts discussing the latest market trends and exposing their top tips and tricks. Whether you're a developer or a gaming enthusiast, there’s something for everyone! Listen now at https://hubs.li/Q02JDK130 or wherever you listen to your podcasts 🎧 #playerengage #pocast #gamingcommunity
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Still relying on outdated webforms and emails for customer support? 👀 These outdated methods come with a host of issues: 👉 Minimal automation 👉 Increased workload for agents 👉 Poor issue triage, and more! Say goodbye to manual processes and hello to a smarter solution with Helpshift's Web Widget! 💪 Seamlessly integrated into your website or web app, our widget unifies support with AI and automation, resolving up to 70% of your support tickets. Streamline your support processes and deliver the best native in-game experience, all while maintaining your brand's unique identity! Ready for a transformation? Get in touch with us today: https://hubs.li/Q02JDqSj0 #HelpshiftWidget #PlayerSupport #InGameSupport [In comments - Lear more about Helsphift Widget here: https://hubs.li/Q02JDrHv0 ]
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