Happy Halloween! 🎃 There is nothing spookier than a missed delivery window! DC Velocity recently published an article highlighting results from a HubBox survey focused on doorstep delivery. Want to hear what they found? The survey of more than 1,000 U.S. shoppers revealed consumers’ top five home delivery pain-points: 1. Orders delivered to the wrong house or block (37%) 2. Packages left with neighbors they don’t like or don’t speak to (30%) 3. Item arriving damaged (28%) 4. Delivery is late (27%) 5. Having to wait at home for deliveries (25%). But wait! Did you know that Jitsu has had a 99 % on time delivery rate for over 8 years?! According to this survey, that's 26% higher than average!! If you're a shipper looking to have more control of when your packages arrive, reach out to [email protected]. #lastmiledelivery #ecommerce #retail #supplychain #logistics
Jitsu
Transportation, Logistics, Supply Chain and Storage
Berkeley, California 11,441 followers
Jitsu is a last-mile delivery provider improving the delivery experience for brands.
About us
Jitsu is a last-mile delivery service that helps brands like American Eagle, HelloFresh and Nespresso meet and exceed customer expectations. Jitsu uses a proprietary, AI-powered technology platform to achieve a 99 % on-time delivery rate and to support companies seeking greater customer lifetime value (CLV) through superior doorstep delivery. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in urban areas across the U.S., enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers. For more information, please visit gojitsu.com.
- Website
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https://gojitsu.com
External link for Jitsu
- Industry
- Transportation, Logistics, Supply Chain and Storage
- Company size
- 51-200 employees
- Headquarters
- Berkeley, California
- Type
- Privately Held
- Founded
- 2015
Locations
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Primary
2150 Shattuck Ave
#PH
Berkeley, California 94704, US
Employees at Jitsu
Updates
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This season’s peak season surcharges from national carriers confirm that shippers using just one carrier face higher costs and less personalized service. Our CEO Raj Ramanan has written an article for American Journal of Transportation that focuses on seven questions that can help you determine if a last-mile delivery provider has what it takes to meet and exceed customer expectations. Follow the link below to to make sure the provider’s capabilities align with your customer experience strategies. #lastmiledelivery #ecommerce #retail #supplychain #logistics
7 questions to ask when looking to diversify your carrier base
ajot.com
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Jitsu reposted this
When's the last time you paid for expedited shipping? If you're anything like me, it's been a while. I can wait the extra week to get my stuff if it means saving a bit of $$$. That's bad news for carriers like UPS and FedEx, who've definitely noticed that we're all clicking 'Free Shipping' more these days. Check out my story on it ( 🎁 gift link!!)
American Shoppers Forgo Faster Shipping to Stretch Their Budgets
bloomberg.com
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Thanks to Max Garland and Supply Chain Dive for featuring Jitsu in your latest article! "Jitsu has already added more volume this year than in all of 2023 [though] it’s unclear how much of that growth is coming from shippers drawn to Jitsu's pricing approach." said, Raj Ramanan. Jitsu works hard to make sure that our pricing is transparent and straightforward so shippers of all shapes and sizes can get their goods to consumers' doorsteps quickly and on time without breaking the bank. If you're a shipper looking to have more control of your pricing, reach out to [email protected]. #lastmiledelivery #ecommerce #retail #supplychain #logistics #peakseason
As FedEx and UPS surcharges grow, competitors see an opportunity
supplychaindive.com
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Interesting article from Digital360 on the supply chain and AI. "27% of ecommerce shippers expressed interest in deploying AI technology in transportation and route optimization projects; 22% of 3PLs said they are already planning them." Jitsu clients and their customers are already benefiting from the powerful combination of AI and terabytes of historic delivery data. AI helps us maintain our core promises of 99% on-time delivery, low shipping costs, and of course, a great delivery experience. #lastmiledelivery #ecommerce #retail #supplychain #logistics
How AI and change management help ecommerce supply chains
https://www.digitalcommerce360.com
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Latest update on the 2024 short holiday season from Chain Store Age. "Last year, over 50% of holiday shopping was completed before Thanksgiving. The peak holiday period (after Cyber Monday through Christmas Eve), however, was still the busiest with 36% of shopping. This year, a late Thanksgiving leaves only 27 days between Thanksgiving and Christmas, which is five fewer shopping days compared to last year. Hanukkah is also later relative to 2023." #lastmiledelivery #ecommerce #retail #supplychain #logistics
Study: Shortened season, less weekday spending to impact holiday sales
chainstoreage.com
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Calling all e-commerce shippers! FedEx recently announced a 5.9% rate hike starting January 6, 2025. It's not just FedEx; UPS, OnTrac, and GLS US are extending their surcharges despite a shorter holiday season in 2024. Read this Supply Chain Dive article out today. https://lnkd.in/gtBpvzjc These surcharges will especially impact residential, heavy, and rural deliveries. If you're a direct-to-consumer shipper or a digital brand impacted by ever-increasing peak season charges, it's time to reassess your shipping strategy. Don't forget, there are alternatives like Jitsu for last-mile delivery. Reach out toJitsu at [email protected] now to learn how you can dodge peak season surcharges! #peakseason #lastmiledelivery
2024 peak season surcharges: Comparing carrier fees
supplychaindive.com
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Last week New York City Department of Transportation announced a new microhub pilot program to combat the negative environmental and safety effects of truck deliveries in congested urban areas. The release shared that the three-year microhub pilot program will provide safe, dedicated spaces for truck operators to transfer deliveries onto safer and more sustainable modes of transportation for the last leg of delivery, including e-cargo bikes, handcarts, and smaller electric sprinter vans. But did you know that Seattle was the first city to pioneer this type of project back in 2021 and that Jitsu was involved!? This is something we’re personally passionate about and our smart routing technology already factors into each delivery, making sure we’re keeping both neighborhoods and drivers safe while reducing CO2 emissions impact. #sustainability #lastmiledelivery #logistics
NYC DOT Proposing Rules to Authorize Local Delivery Hub Pilot to Combat Negative Environmental and Safety Effects of Truck Deliveries, Announces First Pilot Locations
nyc.gov
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Jitsu awarded 2024 Best Place for Flexible Work by Instawork “Our hourly team members are an integral part of our success here at Jitsu. Without them, our business would come to a standstill. We’re committed to providing them with stability and growth opportunities and we strive to create an environment where they feel recognized for their contributions.” - Raj Ramanan, CEO https://lnkd.in/gWJTBKVG #hourlyworker #lastmiledelivery
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Attention #ecommerce shippers! Did you see the news that FedEx announced that come January 6, 2025, they’ll be raising their rates by an average of 5.9%?! Those dealing with residential deliveries, heavier packages, and delivery to rural locations will be particularly affected. In addition, FedEx’s two-day air services will see higher rate increases than average. If you’re a direct-to-customer shipper or digitally native brand, now is the time to evaluate your shipping strategies for 2025. There are other solutions other than the national carriers, like us! Don't hesitate to contact [email protected] to find out how today! #lastmiledelivery #supplychain