Fraud Leaders' Summit

🎭 Fraud Leaders' Summit day 2 - morning 🎭   Kicking off day 2 we had Grant Shipway lead the opening remarks as our Chairperson, followed by a keynote spoken on by Oliver Shaw and Nick Sharp looking into the involvement of Law Enforcement regarding fighting UK fraud. Key Takeaways: 👮♂️ Compared to the Americans and Europeans, we spend more of our lives online (30%), and as such is an avenue for fraud. 👮♂️ There were estimated to be 3.1 million incidents of fraud in England and Wales (2023) and £2.1 Billion in financial losses were counted. 👮♂️ The messaging to the public must be improved with the backing of Fraud leaders, to ensure there is trust in the points raised and as such are actioned.   Next up Form3 raised a conversation surrounding a proactive approach on collaborative intelligence, as a means of reforming fraud management strategies. A familiar theme continued from discussions yesterday, being that the best counter to fraud is community and collaboration in order to prevent rather than deal with it after the fact. Chris Oakley and Daniel Holmes hosted and led the chat.   Questions regarding Identity Verification and KYC were raised next by Celebrus, asking "who's behind the screen?" with a modern lens looking at the current, everchanging digital age. Angela Yore, Lee Taylor, Rodry Webb, Azy Shojaeian BA (Hons) Prof PgDip (GRC), LLM (GRC) and Serpil H. looked at Biometrics, AI and ML to investigate the most valued innovations, as well as investigating how to implement a robust identity IDV strategy with less friction. There is a clear need for identity verification however the impending question is how it can be balanced with privacy and consumer protection.   GBG Plc hosted their "Big Bad Fraud Report" through a lunch and learn, investigating what issues are on the rise while navigating topics such as onboarding processes, proactive strategies while balancing burnout. Key takeaways: 🐺Fraud professionals big concern is Gen AI 🐺 Deepfakes are on the rise, particularly in banks. 🐺 81% of fraud professionals think cross border ID intelligence sharing and collaboration is the strategic differentiator to beating fraud. 🐺Fraud is 40% of crime while Cyber is 6%: why do we have cyber training for all employees but not fraud?      

🔔 Day 1 Wrap Up! 🔔   Yesterday we had the pleasure of hosting our exclusive network in London, with the afternoon delving deep into some of the most current Fraud topics and priorities industry wide.   Our women in fraud lunch explored the value of diversity within the industry (hosted by Celebrus).   Experian hosted a keynote spoken on by Grant MacDonald explored restoring trust that you know your customer. 36% of UK consumers are concerned about conducting online activity, is this any surprise when identity theft (customers biggest concern) has been rising at an unheard of level?   Next up was a discussion into preventing scams and protecting customers in today's digital world (Sponsored by Mastercard). The conversation covered collaboration between banks and retailers to build consumer trust, the importance of effective reporting as a preventative measure and how we can empower consumers against scams. Spoken on by Nick Elliot, Mark Tierney, Murray Mackenzie, Alvaro Peon Sanchez and Katherine H..   Key Takeaways; 🛑 Collaboration within the scam chain (a bank, a telco and the consumer) is vital to fight scams. 🛑 Customer education is great but what advancements can be made to ensure customers can protect themselves? 🛑 Greater implications are needed for fraudsters - law enforcement need to recognize the threat and issue and add harsher punishments. 🛑 Information sharing is surrounded in red tape - fraudsters don't have this jurisdictional constraints so can get to a victim quicker than information can be relayed. Data is the key!     GBG Plc led a discussion on Trust across borders and cracking the code with collaborative ID intelligence. Gus Tomlinson, Krystal Patrice, Grant Shipway and Laura Barrowcliff touched on points surrounding how global networks can come into play to secure complete ID intelligence, the potential risks in leveraging consumer transactions and what issues are bought about by geo-political and cultural complexities.   Key Takeaways 🌍 What actually is it stopping data sharing; Regulators, vendors, competitiveness?! 🌍 There is a need for government and industry as a whole to have the right policies in place to facilitate data sharing. Restrictions such as GDPR can be argued as holding us back! 🌍 New tech innovation is critical and will allow data to be anonymized.   Our afternoon roundtables went down a treat (sponsored by ACI Worldwide, Mastercard, Experian and Transmit Security) with an opportunity for cross industry collaboration to investigate current trials and triumphs on several key areas.   🎷 The evening drinks reception (Sponsored by Yaspa) rounded off the evening with a background of Jazz and (arguably a few too many) drinks. It was a pleasure meeting everyone and having the opportunity to discuss the days topics and themes, getting ready for a huge day 2.

✨ What a morning here at the Fraud Leaders' Summit! ✨   Diving into the future of fraud (Sponsored by ACI), Catherine Tong (FCA), Rebecca Alderson, James B., Grant Shipway and Cleber Martins touched on 3 key topics: Fraud prevention keeping pace with the speed of instant payments, what's next in data analysis - ML and EFD, and of course some points on AI. Key takeaways: 🌍 Fraudsters can and are moving across borders! 🌍 Collaboration is imperative between industries and regulators. 🌍 Cross border strategies require this collaboration in order to tackle international fraudsters.     Next up, Dan Mcloughlin, Chris Ainsley, Caroline von Barnekow, Zahra Gill, Dip AML (MICA) and Greg H. discussed the convergence of Fraud and AML in a digital age, focusing on securing the financial frontier (Sponsored by Lynx). Advancements in digital onboarding and AI, Frauds team collaborating with AML and fighting the pressures of regulatory demands were all key topics bought to the forefront. Key takeaways: 🌐 There has been a tenfold increase in deep fakes (2022 - 2023), with these numbers continuing to rise. 🌐 All eyes are now on the UK, seeing how we fair for the APP mandatory reimbursement policy coming in October. 🌐 Following the UK's lead, will shared liability become the new norm?     Following this was the first of our peer to peer networking sessions - the industry introduction tables. Our valued network got a chance to meet and converse in a more focused environment localized to their own industries.   Conversations were fruitful and led us into the first bought of 1-2-1 meetings , having our attendees meet with the most prevalent fraud suppliers, with meetings picked by the attendees based on their own, pre-summit selections.   We can't wait to get tucked into the afternoon! 🚨

FLS July has kicked off! 🎉 We've been thrilled to welcome all attendees to the Hilton Bankside this morning for a day of advanced insights and cross industry networking. Our network have been settling in ahead of the upcoming panels and roundtables, with this morning covering topics: ⭐ The Future of Fraud ⭐ Securing the Financial Frontier ⭐ Industry induction tables Kay Birkby started us off strong, and we can't wait to hear key insights throughout the morning.

FLS July has kicked off! 🎉 We've been thrilled to welcome all attendees to the Hilton Bankside this morning for a day of advanced insights and cross industry networking. Our network have been settling in ahead of the upcoming panels and roundtables, with this morning covering topics: ⭐ The Future of Fraud ⭐ Securing the Financial Frontier ⭐ Industry induction tables Kay Birkby started us off strong, and we can't wait to hear key insights throughout the morning.

🔒 Day 1 Wrap-up at Fraud Leaders' Summit🔒 Thrilled to share insights from an incredible day at the Fraud Leaders' Summit. Here's a snapshot of the day's highlights: 🌟 FLS - women in fraud Lunch: It was inspiring to hear from some of the most influential female leaders in the fraud industry. Discussions ranged from navigating work-life balance to sharing personal journeys, emphasizing diversity and inclusion, and offering valuable career advice to future leaders. 💡 Panel Discussion - Future of Fraud: Sponsored by Darwinium, this session delved into emerging trends and strategies in fraud mitigation. The focus was on leveraging cutting-edge technologies such as AI, Machine Learning, and even ChatGPT, showcasing their potential benefits in combating fraud. 🤝 Networking Opportunities: The summit provided ample opportunities for one-to-one meetings with solution providers and engaging in peer-to-peer roundtable discussions. Topics covered included Chargebacks (sponsored by Kount, an Equifax Company), Digital Identity Theft (sponsored by Mastercard), AI & Machine Learning (sponsored by NICE Actimize), Customer Experience, Data Analytics, and Risk Management & Operations. 🤝 Cross-Sector Collaboration: Sponsored by Experian, our session on unlocking fraud prevention success emphasized the crucial role of collaboration across different industries. Strategies for successful prevention, leveraging data and shared intelligence were key takeaways, with a strong emphasis on fostering partnerships. 🎉 Evening Reception: We wrapped up the day with a delightful evening reception filled with networking opportunities, AI photo booths, and entertainment, including a magician and an amazing violinist. Excited for what Day 2 holds! Stay tuned for more updates and insights from the Fraud Leaders Summit. #FLS #FraudPrevention #WomenInFraud #Networking #Collaboration 🚀🔍🔒

🌟 What an invigorating morning at the Fraud Leaders' Summit! 🌟 We kicked off Day 1 with a warm welcome from our dedicated team, setting the stage for a day filled with insights and collaboration. Our Chairman, Grant Shipway, Global Fraud Manager at River Island, shared his expertise, followed by a fireside chat with Lord Holmes, UK Member of the UK House of Lords, who delved into the UK's new Economic Crime and Corporate Transport Bill. Next, we dove into tackling internal fraud, exploring collaborative strategies with Claire M., PHD Researcher from the University of Portsmouth, and Krystal Patrice, Global Head of DBS & Functions and Strategic Oversight at HSBC. Their insights were invaluable in shaping our approach to combatting fraud from within. The morning continued with engaging peer-to-peer roundtable discussions on pressing topics such as App scams (Sponsored by CheckMate), Phishing and Smishing, Account Takeover (Sponsored by Darwinium), Identity Verification (Sponsored by Signicat), and Online Fraud. These discussions provided a platform for sharing best practices and innovative solutions. As we wrapped up the morning sessions, we came together for more peer networking and one-on-one meetings with our leading solution providers, fostering meaningful connections and collaborations. Stay tuned for more updates as we continue to delve deeper into the challenges and opportunities in the world of fraud. Together, we're driving change and shaping the future of fraud prevention. Fraud Leaders' Summit brought to you by Payments Leaders' Summit #FraudLeadersSummit #FraudPrevention #Collaboration #Innovation #Networking 🚀🔒

Thanks to Patrycja Fuksa and team for excellent organisation as always. Great to be here at the Fraud Leaders Summit today. Fascinating insights into the use and abuse of #AI in hiring. Digital technology is transforming #fraud in many ways (what role should meta and other platforms play in addressing APP scams?) but can also be part of the solution. A whole other conversation here on #DigitalID but a good run through of recent and current legislation: 🚨Economic Crime and Corporate Transparency Act 📱Digital Markets, Competition and Consumers Bill 🧑💻Data Protection and Digital Information Bill. As so often, leadership, clarity of purpose, getting the culture right, international collaboration all key. #FLS24 Clarion Events

🌟 WE ARE LIVE at the Fraud Leaders' Summit 2024 Day 1 at the prestigious Hilton Hotels & Resorts London Bankside! 🌟 We're thrilled to kick off this exciting event with a warm welcome from our esteemed team, led by none other than Grant Shipway, our Global Fraud Manager at River Island. As we gather here today, we embark on a journey of insight, innovation, and collaboration to combat the ever-evolving landscape of fraud. Joining us for an enlightening keynote address is none other than Lord Holmes, a distinguished UK Member of the UK House of Lords. Lord Holmes will shed light on the groundbreaking UK New Economic Crime and Corporate Transport Bill, offering invaluable perspectives on its implications and applications in our fight against fraud. Stay tuned as we delve deeper into thought-provoking discussions, FLS - women in fraud and other interactive sessions, and networking opportunities designed to empower you with the knowledge and tools to navigate the complexities of fraud prevention and detection in today's dynamic world. Let's connect and collaborate together! Fraud Leaders' Summit 2024, brought to you by Payments Leaders' Summit. #FraudLeadersSummit #LondonBankside #FraudPrevention #Innovation #Networking 🚀🔒

CheckMate is leading the fight of each and every one of us against APP fraud. Join Aviel Erdis as he moderates this important discussion at the Fraud Leaders' Summit!