🔔 If you sign up for our CX Summit by October 11th, you can save $150! Don't miss this opportunity to stay at the forefront of The New CX while making meaningful connections with industry leaders: http://spr.ly/6040lIGlp #AI #CX #CustomerExperience #Five9CXSummit
Five9
Software Development
San Ramon, CA 85,300 followers
Helping Companies Bring Joy to CX.
About us
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.
- Website
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https://www.Five9.com
External link for Five9
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Ramon, CA
- Type
- Public Company
- Founded
- 2001
Locations
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Primary
4000 Executive Parkway
Suite 400
San Ramon, CA 94583, US
Employees at Five9
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Martin Ortiz
Technology Product Specialist | Enthusiastic individual that drives system optimization to produce excellent results.
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Richard Dumas
VP AI Product Strategy @ Five9. Former CMO @ Inference Solutions
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Andy Zazzera
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Chris Hancock
Strategic Customer Success Management at Five9
Updates
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The energy at Calabrio, Inc. Customer Connect last week was incredible, and Five9 was thrilled to be part of it. We had insightful discussions about the future of CX, AI-powered innovation, and workforce management. Learn more about our partnership: http://spr.ly/6041o2vKB #PartnerPowered #C32024 #CX #AI Juanita Coley
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What a great way to wrap up the week! We had the pleasure of welcoming Max Ball, Principal Industry Analyst at Forrester, to our Thursdays in the Cloud event. ☁️ Delicious treats, insightful conversations, and amazing company. Thanks to everyone who joined us! Mike Burkland Niki Hall Andy Dignan #LiveAtFive9 #CXNation
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In today’s rapidly evolving financial services landscape, customers and members expect instant access to critical information and responsive service. 💵 By leveraging the combined power of Five9 and Sandbox Banking, your institution can offer CX that fosters loyalty and drives long-term success by positioning your institution as a customer care leader. Set your members, customers, and business up for success with next-level CX 👉 http://spr.ly/6044o2W0q #PartnerPowered #CX #AI
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What a ride at Dreamforce! 🌟 Thank you to everyone who joined us to explore how the Five9 and Salesforce partnership is transforming customer experience. Missed out? Learn how to elevate your Five9 and Salesforce integration with our latest addition to the Service Cloud Voice integration: Bring Your Own Channel. http://spr.ly/6043ox2fB #CX #AI #PartnerPowered #Dreamforce #DF24
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In the first edition of our newsletter, explore with us The New CX: the next evolution of customer experience that puts your contact center front and center as a change agent for the organization. The New CX is the next true business advantage as it: ✅ Reorients the business around the customer ✅ Delivers seamless human and AI experiences that bring joy ✅ Makes every agent your best agent Read on: #TheNewCX #CX #AI
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Dive into the world of AI at Five9 CX Summit. 🤖 From real-time insights to personalized interactions, this session track will show how AI can give you the competitive edge you need. Discover the latest in AI innovations that are transforming the way you connect with your customers. See what else you can learn by attending: http://spr.ly/6042oxNa2 #TheNewCX #Five9CXSummit #CX #AI
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True innovation comes from thinking outside the box. Kind of like us “making” our first ever golf club, the Five9 iron. It’s built for effortless contact. Witness true effortless contact with Max Homa at the first round of the Presidents Cup. Let’s go! #PresidentsCup #Five9Ambassador
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Want to meet Max Homa and attend our Five and Nine Golf Clinic and Scramble? Enter our Silky Smooth Swing Contest. 🏌️ How to enter: 🎥 Take a video of your swing 📲 Post your swing video on social media #️⃣ Tag Five9 and #SilkySmoothSwing Contest ends October 7. Details here: http://spr.ly/6048os5og #Five9Ambassador #CX
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🔎 Contact centers are looking for practical ways to deploy GenAI. In his latest Forbes Technology Council article, our CTO and Head of AI Jonathan Rosenberg, outlines four applications of GenAI that are making an impact in the contact center -- enhancing efficiency and delivering better customer experiences. Read Jonathan's full article here: http://spr.ly/6041osDGN #GenAI #AI #ContactCenter #Five9 #ForbesTechCouncil #CustomerExperience #Innovation #CTO Forbes
Council Post: Four Safe Applications Of Generative AI In The Contact Center
social-www.forbes.com
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