Five9

AI for CX is essential, but this technology is complex and rapidly evolving. Successfully implementing AI requires a trusted partner. 🤝 At Five9, we don't just build you AI-powered CX products — we'll help you create a custom AI roadmap then guide you through every step of the journey. Our 4-step Five9 Genius AI Process optimizes your CX with a tailored approach that includes data enrichment, gap analysis, personalized experience design, and more. Learn more: http://spr.ly/6048SVeMA #Five9AI #TheNewCX #AI #CX

What an amazing time we had at CCW Nashville. 🙌 A big thank you to all who joined us for our session with Five9 customer AdventHealth, where we explored how next-gen solutions are transforming healthcare CX. Also, congrats to our Partner Passport to Prizes winners! Customer Contact Week #CCWNashville #CustomerContactWeek #TheNewCX #CX

Looking for fresh insights into customer experience? Join us at the Five9 CX Summit on November 13 for a powerful session on The New CX. Kris De Pauw from Sony, Lori Bradshaw from Alaska Airlines, Carla Figueira from FNAC Portugal, Stephen Drew from Ruffalo Noel Levitz, and Andy Dignan from Five9 will share how they’re raising the bar and delivering standout experiences across industries. This is your chance to hear what’s working from the people leading the way. Don’t miss it! http://spr.ly/6044SVVEG #Five9CXSummit #TheNewCX #AI

Five9 seamlessly integrates with the ServiceNow CRM to ensure your agents have the tools to boost productivity, streamline workflows, and deliver exceptional service. https://lnkd.in/dssW82GH #PartnerPowered #CX #AI

Are you a golf fan? Join us for an exclusive opportunity to hear from Five9 brand ambassador and PGA TOUR Pro, Max Homa. ⛳ Enjoy a candid conversation with everyone's favorite PGA TOUR Pro about all things golf, life, and CX. Register now: http://spr.ly/6048STNAg #TheNewCX #Five9CXSummit #CX #AI #Five9Ambassador

"AI has changed every aspect of the contact center, from automating conversations entirely to Interactive Virtual Assistants. You also have AI in the insights of what's happening inside the contact center environment and analysis after the fact of how agents are performing," said Callan Schebella, Five9 EVP of Product Management Callan joined Zeus Kerravala, Founder and Principal Analyst at ZK Research, at Enterprise Connect AI to share insights on AI in the contact center, how customers are using it, and how Five9 Genius AI can help organizations elevate their CX strategy. #EnterpriseConnectAI #ECAI #AI #CXNation

No tricks just treats with Five9. 🎃 Our team bringing in the spooky spirit at our annual Halloween celebration. #LiveAtFive9 #HappyHalloween

See how Crutchfield Corporation, a leading consumer electronics retailer, boosted their customer service with Five9's WFA solution.   They automated integrations, improved agent efficiency, and enhanced customer personalization.     https://bit.ly/3Yl5JVR   #CX #AI #YouSaidIt

The New CX starts here! Our agenda and session catalog for Five9 CX Summit is locked and loaded. 🔒 ✨ Hear from CX leaders at Wyndham Hotels & Resorts, BT Group, Deloitte, The Ivy Collection, True Religion, Nasdaq, ServiceNow, Alaska Airlines, and more as they explore how we are leading the way in The New CX, transforming customer experiences through advanced AI innovation. Get a glimpse of our keynotes, sessions, and networking opportunities, like Yoga with lululemon, and sign up for the sessions that excite you most. See the full agenda and register here: http://spr.ly/6186SuDJI #TheNewCX #Five9CXSummit #CX #AI

🔎 Discover new AI and CX trends shaping contact centers in 2025 with Sheila McGee-Smith, President & Principal Analyst of McGee-Smith Analytics, our CEO Mike Burkland, and our CMO Niki Hall in our annual fireside chat November 21 at 12pm PT. The contact center is increasingly becoming the front door to delivering an exceptional customer experience. Learn how generative AI, LLMs, and the voice of the customer will continue to have impact on CX in the coming year. Register now: http://spr.ly/6045SPhRW #TheNewCX #AI #CX