Exacom, Inc.

Exacom is excited to introduce the first ever cloud-native logging recorder for mission critical communications. Built on Amazon GovCloud, it’s both CJIS and i3 compliant and can direct-connect to other cloud-native services. https://lnkd.in/eDRi8vRn #NENA2024 @911NENA911

The landscape of your communication technologies and needs are ever-changing. While your logging recorder might be lower on your list of priorities, remember that an ounce of prevention is worth a pound of cure when it comes to your recorder. Any changes you make to your other systems could impact your recorder negatively, so be proactive when you know change is coming. Give us a call to ensure you don’t have any down time as you make changes.

Calling all Exacom customers - take this chance to sign up for our HindSight user training on July 30 at 1 PM ET. It’s your last chance until September to get your staff trained and learn best practices from our expert staff! Register now! https://buff.ly/3LfMZPW Need a cybersecure logging recorder solution? https://buff.ly/4dfqfMP

#WisdomWednesday "Why are 911 centers so toxic? I'll tell you. You hire people who make life and death decisions in a split second and live and die by those decisions. They're performing at their very best when lives are on the line. They're highly trained and have a special set of skills and a unique aptitude to perform under this kind of pressure. And they thrive on the adrenaline rush. But what happens when it's slow? They create their own drama." - From Exacom's own Mandy Stollsteimer, ENP, RPL, ENP, RPL & former Executive Director at WestCO #publicsafety #retention

Understanding the basics of cloud-based technology and cloud environments is key to leveraging the right tools for your communication center. Many vendors offer cloud solutions, but only some types will give you the real benefits of cloud.  Here's what some of the terms mean, and what you should be asking your vendors.  #CloudComputing #TechInnovation #Exacom

#APCO2024 is just around the corner. Visit the Exacom team at booth 1519, August 5-6 to learn how our cloud-native recording solution will revolutionize and improve your operations. You also have a chance to win a $1,000 Marriot gift card when you visit us! #APCOInternational #PublicSafety #LoggingRecorder #NG911

"His eyes stretched wide and his mouth ajar as the words spilled out, 'Not you! You were supposed to stay here forever!'” Samantha Hawkins shares her story of why hung up the traditional headset and what organizations can do to retain call-takers and dispatchers. https://buff.ly/3zIYSvp #retention #goldlinetruths

#Cybersecurity solutions architect Sean Scott discusses the CrowdStrike Microsoft software update causing the dreaded #BlueScreenOfDeath and the risks to operations with agent-based cybersecurity.

Exacom's operations throughout the United States remain unaffected by the global outage; all Exacom-controlled systems and our cloud-native environments are operational. If any Exacom customers are experiencing recording outages due to the CrowdStrike Microsoft software update, please follow the posted instructions: https://lnkd.in/gtZQ5TD4 Any customers still experiencing issues can reach out to our Support team directly: https://lnkd.in/ecB4y8RZ

In 2024 when there are retail stores and grocery stores paying higher hourly wages in some areas, why would anyone choose to stay in 911, as emotionally draining and stressful as this profession can be? Samantha Hawkins dives into why #HeadsetHeroes stay in #911 and discusses what she calls "quiet hitters" contrasted against the trend of #QuietQuitters.... and how 911 organizations can help foster the kind of #ChangeChampions that stay. https://buff.ly/4f9il8v