Learn the truth about myths surrounding Generative AI (HINT: RAG does not ensure a positive user experience) and why Content is King. https://lnkd.in/gmnP774r
Eventus Solutions Group
Business Consulting and Services
Englewood, CO 13,631 followers
Our biggest strengths at Eventus are the talent and expertise we bring to the table
About us
At Eventus Solutions Group, we’re reinventing the customer experience. We help companies solve the most complex customer experience (CX) and contact center problems—equipping them with the strategies technologies cross-platform analytics and fresh thinking they need to delight their customers and meet the challenges of today’s new “Age of the Customer.” In fact when our competitors falter companies turn to us for creative solutions and clarity. To connect clients’ bewildering array of operational contact center and marketing software we built IntelligenceHub the industry’s leading unified data and analytics platform. If you want to optimize the way customers interact with your firm Eventus Solutions Group delivers a better experience every time. * We are helping enterprise businesses reinvent the customer experience. * We are the go-to firm for solving complex customer experience and contact center problems. * We are called in when our competitors fail. * Our IntelligenceHub platform is the world’s most robust solution to unify operational, contact center, and marketing data from multiple sources. * Many of the world’s leaders in their industries rely on our expertise. * We are technology agnostic, recommending the platforms that best suit each client.
- Website
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http://www.eventusg.com
External link for Eventus Solutions Group
- Industry
- Business Consulting and Services
- Company size
- 51-200 employees
- Headquarters
- Englewood, CO
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Contact Center Consulting, Customer Engagement Consulting, Contact Center Strategic Roadmaps, Cloud CRM Implementation, Enterprise Communications Implementation, Contact Center Managed Services, Contact Center Strategic Roadmaps, and Contact Center Vendor Management
Locations
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Primary
9777 Pyramid Court
Suite 160
Englewood, CO 80112, US
Employees at Eventus Solutions Group
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Hal Black
Consulting Manager at Eventus Solutions Group, LLC
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Frederick Parkinson, Ph.D
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Eric Gottesman
Technical Architect | Software Design & Development | Oracle B2C, Salesforce, C#, .Net | Call Center Integrations
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Dawn Willging
Fired up and making a difference for clients…day in and day out!
Updates
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How do women break into a successful career in tech? Check out Senior Engineer Melissa Portales' interview on Built In Colorado to learn how she transformed her career into what it is today. #Hiring #NowHiring Navigating to a Career in Tech: 5 Women Share Their Journeys | Built In Colorado https://lnkd.in/gmeyBh5f
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Curious about how we foster a virtual-first company culture here at Eventus Solutions Group? Find out what our employees had to say in the latest from Built In. #NowHiring #Hiring https://lnkd.in/gK3MJhKc
Fostering a Virtual-First Company Culture is Challenging, but it Doesn’t Have to be | Built In
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Eventus Solutions Group was named the winner of the Top Certified Implementation Partner by NICE. Each year NICE announces the winners of the NICE Elite Partner of the Year Award. A huge congratulations to our team for all of your had work and dedication!
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Built In Colorado recognizes Eventus Solutions Group - Denver Tech Center Companies and Startups to Know https://lnkd.in/gu-vPtt8
9 Top Denver Tech Center Companies | Built In Colorado
builtincolorado.com
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We’re excited to share that Navixus is presenting next week at the Verint Partnership Showcase! Join us next Thursday, May 23 at 2:30pm to learn how we master knowledge content transformation and optimize workforce management processes to maximize the ROI from Verint's KM, WFM and new AI Bot solutions. Join our session for expert insights on why these are indispensable to your customer and employee experiences. https://lnkd.in/dgywEMTD #VERINT #KM #WFM #AI #CX #EX
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“Embracing humility by acknowledging areas of weakness fuels continuous improvement.” Senior Engineer Derek Meehan spoke to Built In about the balance of speed and meticulousness in engineering and fostering both professional growth and quality outcomes. #RaisingUpTech #EfficientEngineering https://lnkd.in/evVHKYCN
Software Engineers Reveal Their Strategies To Boost Efficiency and Avoid Burnout | Built In
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“First and foremost, being open to different ways of working and accommodating the needs of employees to achieve a work-life balance is my number one priority.” Engagement Director Shannon Smith at Eventus Solutions Group spoke to Built In about creating a supportive, flexible work environment where employees can attend to personal needs like family commitments during work hours. #RaisingUpTech #WorkFlexibility https://lnkd.in/gaYFKCxT #eventussolutionsgroup
Stay Flexible: 13 Companies That Champion Autonomy and Work-Life Balance | Built In
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As organizations strive to meet rising customer expectations, forging the right partnerships can be a game-changer, propelling growth, bolstering reputation, and optimizing cost-to-serve metrics. Download our comprehensive guide on "Defining the KM Technology Partnership" to discover how the right partnerships can revolutionize your CX strategy. Click the link below to access your guide and embark on a journey to CX excellence: https://lnkd.in/efCjTM9v #KM #KMpartner #CXStrategy #KMTechnology #Partnerships #CustomerExperience