Thank you to Talkdesk for the coverage, and more importantly, for the resources and support as we build out our technology stack to better support patients and drive our mission to provide quality healthcare to communities in need! One of our values is: 𝙋𝙖𝙩𝙞𝙚𝙣𝙩 𝘾𝙚𝙣𝙩𝙚𝙧𝙚𝙙 𝙄𝙣𝙜𝙚𝙣𝙪𝙞𝙩𝙮: 𝙄𝙣𝙣𝙤𝙫𝙖𝙩𝙞𝙤𝙣 𝙞𝙨 𝙞𝙣 𝙤𝙪𝙧 𝘿𝙉𝘼. 𝙄𝙩’𝙨 𝙩𝙝𝙚 𝙢𝙞𝙣𝙙𝙨𝙚𝙩 𝙩𝙝𝙖𝙩 𝙖𝙡𝙡𝙤𝙬𝙨 𝙪𝙨 𝙩𝙤 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙚𝙡𝙮 𝙖𝙙𝙫𝙖𝙣𝙘𝙚 𝙤𝙪𝙧 𝙦𝙪𝙖𝙡𝙞𝙩𝙮 𝙤𝙛 𝙘𝙖𝙧𝙚. This is a great example of our how our Contact Center leaders like Kyle Hoog-White and our IT Leaders like Howard Rubin have worked together to model our values and advance our mission. We're proud of our teams and even more proud of the impact we are making! Learn more by checking out the post below! #Innovation #Healthcare #IT #TalkDesk #AI #FQHC #FACHC #CommunityHealth #CallCenter #Values
Compassion and quality care are paramount in any healthcare ecosystem, and our AI-powered contact center is truly revolutionizing the way providers interact with patients and manage healthcare operations. From increasing efficiency, accuracy, and patient satisfaction to automating routine tasks, providing personalized responses, and analyzing large datasets for actionable insights, we are ensuring healthcare providers can provide the best experience for those who need it most. In the eBook below, find out how we helped Memorial Healthcare System: 📲 Utilize AI to handle 23% of appointment booking 🏥 Design seamless patient journeys from the ground up 📊 Build new operational processes 🧠 Learn and iterate with ongoing analysis and optimization Additionally, we cover the way we helped Evara Health: ☎️ Handle 50% of calls by AI agents ⚕️ Help patients regain control of their health 🔁 Divert transactional call traffic 💪 Empower human agents 🔗 Integrate the Electronic Health Record Check it out via the link below: https://lnkd.in/gPnyPFyW #HLS #AI #Patient #Experience #eBook #Learning #Talkdesk #CX #CS #CCaaS