Empath

The stars are aligning at Channel All Stars 2024! 🌠 And we invite YOU to join Empath's Co-Founder, Alex Farling, as he moderates the panel "Putting Out the Cybersecurity Dumpster Fire". He'll be joined by Riccardo Cecchini of Cloud Radial, Cormac Maguire of Barracuda, and Ryan Bowman of ThreatLocker, together they'll share expert insights on how to turn complex cybersecurity challenges into clear, value-driven conversations your clients will understand. This virtual event, happening October 8, is designed for IT vendors, MSPs, and partners, bringing you the best in Cybersecurity, Data Protection, and Client Retention—powered by Channel Program and N-able. 🔥 Don't miss it! Learn more: https://hubs.la/Q02S22lK0 #ChannelAllStars #Cybersecurity #MSP #Empath

Alex is no “Stranger” to taking on everything at events... From smashing on-stage presentations, running back-to-back demos, to answering a flurry of questions at the booth, our Co-Founder Alex Farling is pulling off some real magic here—literally! He’s everywhere, doing everything—if only he had a few extra arms... oh wait, he does! Don’t miss out! Stop by the Empath booth and come say "Hi!" to Alex, plus join in on our vendor passport game for your chance to win a DJI Mini 4 Pro! Catch the magic, join the fun, and level up your MSP game at The Tech Tribe and MSP Camp's #ScaleCon2024!

#MSPs, it’s time to dive deep! Deep Cyber Dive 2024 is kicking off in just 5 days, and you don’t want to miss this! This 3-day virtual event features 15 industry leaders, including Matt Lee, CISSP, CCSP, CFR, PNPT from Pax8, who will explore why MSPs should be part of channel communities for real growth and innovation. Whether it’s boosting revenue or solving big problems, this event has it all. With sessions packed full of actionable insights, you don’t want to miss this! It’s time to transform your business—grab your spot now! 👉 https://hubs.la/Q02RS6dF0 Phin Security Alex Farling Wes Spencer Kyle Christensen Bill Campbell, CISSP, CSCP Bob Coppedge Dawn Sizer Henry Timm Matthew F. Fox Peter Melby Ray Orsini Reg Harnish Shawn Torres Tom Lawrence ✅ Wayne Hunter

A client calls, panicked. Their customer data was compromised—and it’s traced back to your MSP. How do you prevent this? For many that are new to an MSP, the reality of handling data privacy hits hard when a mistake is made. But you don’t have to learn the hard way. Introducing Adam Stone’s beginner-friendly course, "What MSPs Need to Know about Data Privacy." Here’s what you’ll learn: 🔷 Key terms and regulations so you can prevent data breaches before they happen. 🔷 How to stay compliant with the latest data privacy laws. 🔷 Practical steps to make data privacy a core part of your services, earning your clients’ trust. Don’t wait for a crisis to take action—access the course today and protect your clients’ data with confidence! https://hubs.la/Q02PY4F_0

#ScaleCon2024 is almost here, and we can’t wait to meet you in Vegas! We’re bringing something extra fun to the event with our friends from Thread, Compliance Scorecard, and Helpt. It’s a vendor passport game with a BIG prize on the line! What’s up for grabs? A DJI Mini 4 Pro (RC 2)! 🚁 Here’s how it works: 1️⃣ Stop by each participating vendor’s booth (including ours, of course!). 2️⃣ Collect your stamps. 3️⃣ Return to the Helpt booth to enter the drawing. Easy, right? Plus, you'll have the chance to connect with some amazing people—like us! 😉 📅 Mark your calendars for October 4th at 2:45 PM for the live drawing. You have to be there to win! Let us know if you’re joining in the fun below! 👇

Join Alex Farling as he breaks down the essential phases of generating and maintaining revenue in an #MSP business with his latest course "Introduction to MSP Revenue Lifecycle". The course covers sales, marketing, and client success strategies that start before the sale and extend through the entire customer journey. You’ll learn how to grow revenue with upselling, cross-selling, and retention techniques while adapting these approaches as your MSP scales. Access the course here: https://hubs.la/Q02RD1cV0

📈📉💸 Struggling to keep your MSP's revenue growth steady? Beginning your journey in an MSP can be challenging. With so much to navigate—sales, marketing, client relationships—it might feel overwhelming to get everything right from the start. You’re constantly balancing finding new clients, keeping the ones you have happy, and ensuring your team has the right strategies in place. It’s a lot to manage, and it can often feel like no matter how hard you work, true revenue growth keeps slipping just out of reach. Take the first step into mastering revenue growth in your MSP with Alex Farling's "Introduction to MSP Revenue Lifecycle". This course is designed to simplify the process, showing you how to: 🔷 Align your sales and marketing teams for better results. 🔷 Master the art of upselling and cross-selling to boost revenue. 🔷 Build a strong client success team that keeps customers happy and drives retention. If you're ready to break through the barriers holding your MSP back and set yourself up for long-term growth, this course is for you. 👉 Take control of your revenue lifecycle—take the course today! https://hubs.la/Q02RyqPl0

We're jumping in on #SpicyMonday!🌶️🔥 Our take: The MSP Talent Pool Crisis is Self-Inflicted Let’s be real—there's no shortage of potential talent. The real problem? #MSPs are spending more time complaining about the lack of qualified professionals than they are investing in developing the talent they already have. Too many are caught up in the game of trying to poach talent from each other or relying on people with little to no IT background—like your former Starbucks barista or Target team leader—and then hoping they figure out the MSP game on their own. The cycle is painfully clear: hire someone without experience, give them minimal training, and expect them to be a superstar overnight. When they don’t meet expectations, the finger gets pointed at the so-called "talent shortage." But the truth is, this crisis is self-inflicted. Most MSPs aren’t willing to invest the time, resources, and energy into proper training and upskilling. Instead, they chase after talent that doesn’t exist—expecting fully formed MSP experts to magically appear. Here’s the truth: MSPs need to stop expecting new hires to come in with all the answers. The industry is evolving so fast that even seasoned professionals need constant training to keep up with the pace of change. The solution isn’t finding talent; it’s building it. This is where Empath steps in. At Empath, we’re rewriting the playbook. Instead of waiting for a mythical "perfect hire," we help MSPs grow their team’s skills from the inside out. Our platform provides tailored learning pathways for every role within an MSP, from service desk techs to account managers. We don’t just throw content at your team—we ensure it sticks by building in accountability every step of the way. With Empath, you can: ✔️ Develop your team’s skills through customized learning pathways designed to grow with your business. ✔️ Track progress and hold employees accountable, so you can see the ROI on training in real time. ✔️ Future-proof your MSP by turning every employee into a key contributor. The talent crisis isn’t inevitable—it’s fixable. Empath is here to make sure MSPs thrive by cultivating talent from within. Don’t wait for the talent to come to you. Build it, and watch your business grow. Learn more about Empath by talking with our awesome team! https://hubs.la/Q02Rtgyc0

Hey everyone! Empath is headed next to #ScaleCon2024, and we can’t wait! If you’re an MSP and looking to scale your business, this is THE place to be! Come check out our booth, say hi to Alex Farling, and watch Emmy stampede through those skill gaps in your organization! 🗓️ When: October 2-4 📍 Where: The LINQ, Las Vegas If you haven't registered yet, better do it now: https://hubs.la/Q02Rfp6H0 It’s going to be a blast for sure! See you there?

🚨 Get Ready for Deep Cyber Dive 2024! 🚨 Join us for a game-changing virtual event on October 8-10, hosted by Phin Security and Empath. Don’t miss your chance to learn from the best in the business—including the one and only Tom Lawrence! Tom Lawrence ✅ is diving deep into how you can leverage social media to transform your MSP’s online presence into real-world growth. Learn his proven strategies for engagement, branding, and lead generation that will help you reach new markets and scale like never before! Ready to grow your MSP? Secure your spot NOW: https://hubs.la/Q02RdWFh0