What's better than a happy customer? 😍 Our founders learned early on that they wanted to build solutions that made life better for end consumers. But they also saw a major gap in the market when it came to omnichannel orchestration. That's how Delivery Solutions was born. And we're still delighting customers and supporting enterprises today. Read our founding story here: https://hubs.la/Q02Gh9dy0 #startup #saas #customersatisfaction
Delivery Solutions
Software Development
Plano, Texas 6,448 followers
Orchestrate branded logistics, post-purchase, returns, and pickup experiences through a single omnichannel platform.
About us
Delivery Solutions, a UPS Company, is an Omnichannel eCommerce Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside, In-Store Pickup, Shipping, and Post Purchase experiences. We are trusted with some of the biggest names in multiple verticals of retail like Sephora, AT&T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie & Fitch Co. Belk, Loblaw, Vineyard Vines etc. Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties, OMS, WMS and POS systems for a highly scalable experience and a delighted customer base. We are out of the box connected to the biggest names in same-day delivery like Roadie Uber, DoorDash, Postmates, Shipt, etc, with shipping providers like UPS, USPS, FedEX, and many more. Leaders in Delivery Orchestration and Post Purchase Experiences. We are a certified Great Places To Work Company. Last Mile Ventures LLC - DBA , Delivery Solutions is a wholly-owned subsidiary of UPS.
- Website
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http://www.deliverysolutions.co
External link for Delivery Solutions
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Plano, Texas
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Last Mile Delivery, SAAS, Retail, Grocery, Alcohol, Local Delivery, Same-Day Delivery, Post Purchase Platform, Big and Bulky, National Delivery, Unified Commerce, and Omnichannel Fulfillment
Products
Locations
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Primary
Plano, Texas 75093, US
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Mumbai, IN
Employees at Delivery Solutions
Updates
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Grow your business. Delight your customers. Learn how SSG did both with Delivery Solutions: https://lnkd.in/ggeJFqVK #delivery #retail #customerstory
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For most people, “Loyalty programs” are synonymous with Frequent Flyer Miles. Air travel is, by all accounts, a highly commoditized space. The service levels and features provided across brands to get from Point A to Point B have little differentiation. Despite this, the consumers who make for the best “frequent fliers” have made an explicit choice of primary airlines. Loyalty programs and their inherent structure drive the customer’s purchasing decision more than the underlying core service of transportation. In a way, this is the ultimate marketing coup, where customers work towards being repeat buyers to earn self-fulfilling elite statuses and the perks that come with it—all with a sense of pride. No other retail loyalty program comes close to what Airlines have achieved. It’s an unfortunate reality that most retailers essentially give up a large percentage of a customer's lifetime value. Consequently, we see eroding ROI on customer acquisition costs by simply not doubling down on the repeat customer draw of loyalty programs. Our co-founder, Aarshad Mirza, shares his thoughts on how retailers can elevate the customer experience by learning from airline loyalty programs. Read the full article here: https://lnkd.in/g5wwupCk #retail #loyalty #customerexperience
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Retailers like Target and Walmart use geofencing to level up their pickup game. Here's how: 🎯 By implementing geofencing, Target has been able to significantly reduce customer wait times at their curbside pickup, freeing up valuable staff time and improving the overall customer experience. ✨ Walmart leverages geofencing technology within its app to not only alert customers when their order is ready but also streamline the pickup process. This likely includes features like guiding customers to the precise pickup location, minimizing confusion, and improving efficiency Learn more about geofencing technology and how your business can simplify customer pickup: https://hubs.la/Q02Gh6FX0 #pickup #retail
Geofencing for Retailers: Streamlining Pickup Operations at Scale
blog.deliverysolutions.co
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Delivery Solutions reposted this
We're Hiring a Senior Product Portfolio Director! 🙌 See the full job description and apply here: https://lnkd.in/gg2McFtk #product #saas #hiring
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🛍️ Retail is evolving faster than ever! Learn how digital solutions are reshaping delivery in the latest report by eTail and Delivery Solutions. From the need for speed to breaking down data silos, retailers are adapting to meet customer demands. Read the full report for key insights on optimizing delivery and fulfillment in 2024. #RetailEvolution #DigitalTransformation #DeliverySolutions 🚚📦
The Last-Mile Delivery Revolution: How Digital Solutions Are Reshaping Retail Delivery
Delivery Solutions on LinkedIn
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Orchestrate deliveries as unique as your customers. All in one platform. Learn more: https://hubs.la/Q02GgV6-0 #delivery #returns #orchestration #postpurchase
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How do you get ahead of costs for delivery? How can you control the customer experience? Don't miss an opportunity to brand every aspect of the delivery experience: ✨ Tracking ✨ Packaging ✨ Notifications Amy Leachman, our Director of Enterprise, shared her thoughts on the post-purchase evolution with Sarah Barnes-Humphrey in a recent episode of Let's Talk Supply Chain. Listen and learn more here: https://hubs.la/Q02Gh6HL0 #retail #omnichannel #technology
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Boost satisfaction and loyalty by: 🤩 Enabling a post-purchase experience with real-time tracking and notifications. 🤩 Synchronizing updates to inform consumers throughout delivery. 🤩 Taking an omnichannel approach for a cohesive, transparent customer journey. See how: https://hubs.la/Q02GgS1L0 #postpurchase #tracking #omnichannel
Elevate Your Brand Experience | End-to-End Tracking | Comprehensive Post-Purchase Journey | Delivery Solutions
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Give your patients the experience they deserve with a streamlined delivery network. ⚕️ Optimal Delivery: Choose the best methods and providers for efficiency. ⚕️ Last-Mile Optimization: Tailor strategies for next-day, private fleet, and specialized large item deliveries. ⚕️ Rules Based: Guide orders through stages, allowing for cost and time comparison among providers. ⚕️ Cold Chain Requirements: Implement rules for carrier selection, temperature monitoring, and handling of temperature excursions. Orchestrate every delivery to delight your customers (even if you're not in healthcare): https://lnkd.in/dBdd6Vfh #healthcare #delivery #orchestration
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