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CrushBank
IT Services and IT Consulting
Syosset, New York 2,423 followers
The Answers You Need
About us
CrushBank is an award-winning AI system designed to speed access to company and IT support information through a client-specific private data lake. Built with business-grade AI from IBM watsonx, CrushBank dramatically cuts the time spent searching for answers. Managed Service Providers (MSPs) and corporate service desks benefit from reduced escalations and enhanced data quality. Additionally, business users can get the answers they need quickly, and new employees get up to speed faster. All facilitated by CrushBank’s robust capabilities.
- Website
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http://www.crushbank.com
External link for CrushBank
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- Syosset, New York
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Cognitive Computing, IT Help-Desk Management, Artificial Intelligence, Managed Service Providers, ITSM, Document Management, and Knowledge Management
Products
CrushBank
Knowledge Management Software
CrushBank is an award-winning AI system designed to speed access to company and IT support information through a client-specific private data lake. Built with business-grade AI from IBM watsonx, CrushBank dramatically cuts the time spent searching for answers. Managed Service Providers (MSPs) and corporate service desks benefit from reduced escalations and enhanced data quality. Additionally, business users can get the answers they need quickly, and new employees get up to speed faster. All facilitated by CrushBank’s robust capabilities.
Locations
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Primary
5 Aerial Way
Syosset, New York 11791, US
Employees at CrushBank
Updates
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Crush the myths surrounding AI integration for MSPs with CrushBank CTO David Tan! Join him at the "Myths & the Impact to Get AI Started for MSPs", where he’ll be part of the CompTIA ChannelCon panel in Atlanta at 4:15 PM on July 30, 2024. Hosted by the CompTIA Advisory Council, this event is designed to illuminate the path for MSPs considering AI integration. Don't miss out! Details here: https://lnkd.in/gHcEaSDP
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Brian W. Mullaney and David Tan speaking at the TAG National Summer Conference in Chicago for leading MSPs. They explained how only CrushBank is enabling search and ticket classifications based on an MSP's own data. Many TAG members are using CrushBank's new Neuro conversational search capability to solve issues faster and reduce escalations. www.crushbank.com #AI4MSPs #CrushBankNeuro #TopMSPs
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Discover how this powerful partnership harnesses AI's roaring engine to drive your business forward with exceptional performance, efficiency, and reliability. In this article, we'll dissect watsonx through vivid analogies, exploring its components—watsonx.ai, watsonx.data, and watsonx.governance. Read it here: https://lnkd.in/gaTeBePW
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Great article in this month's edition of the Business Technology Association Office Technology magazine by Jonathan Blakey of TAG National on the importance of AI Knowledge Management. It's all about getting fast answers to help solve client support issues - and CrushBank are the leaders in delivering this. https://lnkd.in/gRdwpWuh www.crushbank.com
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In a fast-paced support environment, quick access to information is crucial. CrushBank retrieves service tickets, configs, and documents from ITSMs, IT Glue, Teams, SharePoint, Liongard, and more—all in one place. New technicians can quickly make a positive impact with this streamlined solution. Speed up resolutions and reduce costs with CrushBank. Learn more here: https://lnkd.in/gzhufAuq
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A conversational search with your data? Experience the future of data management with CrushBank Neuro! Built with IBM watsonx, CrushBank Neuro creates a secure data lake for all your corporate info, accessible through an intuitive Q&A interface. It’s time to streamline your information retrieval process and boost productivity! Schedule a demo today and see the difference: https://lnkd.in/g9JxSCKS
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CrushBank empowers technical support organizations to deliver true strategic direction by transforming fractured experiences into valuable intellectual property and actionable advice. Elevate your customer support to the next level with CrushBank. Learn more here: https://lnkd.in/gHtJGPp5
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Brian W. Mullaney of CrushBank will be part of a unique AI event coming soon to The Goodwin Hotel, Hartford, CT, hosted by Charles IT. Will offer more than just learning opportunities from the dynamic panel discussions; it's also a great place to make new connections and enjoy a fun evening in a lively setting. Here's a sneak peek of what's in store: 💬 Inspiring talks 🍸 Networking happy hour 🧠 Elegant atmosphere Don't miss out on the chance to build relationships in your community and keep up with the latest in AI tech! July 11th, 2pm-5pm. Secure your place at this exclusive event by reserving your spot today: https://lnkd.in/gNDgt94q
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Revolutionize your data management with CrushBank! Our AI-driven solutions enable seamless data integration, automatic categorization, and smarter systems over time. Enhance customer experience and empower your teams by simplifying workflows, boosting satisfaction, and improving retention. Check it out here: https://lnkd.in/gPc-dUGB