This week we'll dive in to upcoming industry events, the value of MSP peer groups, and discuss the recent CrowdStrike outage and its impact.
ConnectWise
Software Development
Tampa, FL 140,999 followers
A platform of software & services built for TSPs. Follow us for product updates, company news, business advice and more.
About us
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
- Website
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https://www.connectwise.com/
External link for ConnectWise
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Tampa, FL
- Type
- Privately Held
- Founded
- 1982
- Specialties
- Automation, Help Desk, Managed Services, CRM, Project Management, Billing, Quoting, Quote and proposals, and RMM
Locations
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Primary
400 N Tampa St
Suite 130
Tampa, FL 33602, US
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15 Appold Street
London, England EC2A 2DL, GB
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1 Market Street Sydney NSW 2000 Australia
Suite 11.02, Level 11
Sydney, NSW 2000, AU
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220 West Kensinger Drive
Suite 300
Cranberry TWP, PA 16066, US
Employees at ConnectWise
Updates
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Recent #cyberattacks have exploited a faulty update from #CrowdStrike's Falcon sensor, causing significant disruptions. #Cybercriminals deployed various malware, including Remcos RAT, SmokeLoader, and destructive data-wiping malware, disguised as legitimate CrowdStrike updates. #ConnectWiseCRU #Cyberresearch #Cybersecurity
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Food, a fully hosted bar, and golf - what more could one ask for? Join the ConnectWise team on July 30 at CompTIA #ChannelCon for this fun networking event at Five Iron Golf. http://ms.spr.ly/6045lV2mZ
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Join us this Thursday as we debunk myths of MSP platforms. #msp #mspplatform #asio #mythbusters
Choosing the best MSP platform for your business can be a daunting task, especially since the word "Platform" is oftentimes incorrectly used. Join Jeff Bishop and Brian Troy as they discuss the five essential elements of a true MSP Platform, Mythbuster style. #MSPPlatform #MSP #Asio #ConnectWise #mythbusters
MSP Platform Mythbusters
www.linkedin.com
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In this threat brief, we will provide raw data statistics, intel on specific threats, and a list of new detection signatures added to the ConnectWise SIEM™ throughout the month of June. #CRU #Cyberresearch #cybersecurity #cyberthreat #SIEM #cybersecuritystatistics #ConnectWise
Monthly Threat Brief: June 2024
ConnectWise on LinkedIn
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Some are calling the CrowdStrike outage “the largest IT outage in history” impacting industries and companies worldwide from airlines and hospitals to banks, major broadcasters like Sky News and 911 services. ConnectWise Expert Services have also been impacted. ScreenConnect, accessible via ConnectWise Automate, RMM, or directly, is here to help you tackle this critical problem effectively. Learn how 👉 http://ms.spr.ly/6049lrJYf
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Following the CrowdStrike/Microsoft outage, there have been reports of active phishing campaigns exploiting the incident. Stay vigilant. Stay Secure. #crowdstrikeoutage #crowdstrike #cybersecurity #phishing #Microsoft
Update on CrowdStrike Outage Impact
ConnectWise on LinkedIn
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❗❗ Threat actors never sleep! Beware of the clever phishing attacks they're leveraging from the CrowdStrike outages!
Threat actors are making use of the Crowdstrike outages with some clever phishing tactics. The example below is a domain created today being used in an active phishing campaign: https://lnkd.in/gVmsf8HS
fix-crowdstrike-apocalypse.com
urlscan.io
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A defect found in a CrowdStrike content update for Windows hosts is causing widespread, global outages. As a result, some standard communication streams have been impacted for our expert services. This is not a ConnectWise outage, incident, or cyberattack. It is a third-party outage. In the mean time, partners can call, chat or submit a ticket through PSA to get in touch with our Help Desk Service team. Please note email is currently unavailable. Chatting with our NOC team is also impacted but partners can call, email, or submit tickets through PSA for uninterrupted support. Read our blog for more information. http://ms.spr.ly/6045lr1WF #outage #windows #crowdstrike #NOC
Understanding the impact of the CrowdStrike/Microsoft outage
connectwise.com
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Abbie Tioseco is our incredible Senior Manager of Documentation! With 14 years of dedicated service, Abbie has always been an integral part of the Education team. Starting as a Technical Communicator for PSA, Abbie's expertise and leadership have grown immensely. Now, she leads a team of seven, providing support for over 25 products docs. 📝 But Abbie's contributions don't stop there! She is an active member of the ConnectWise DEIA Council and Philanthropy team, working towards a more inclusive and giving community. Abbie's passion for empowering women in the workplace is evident through her roles as the organizer and host of ConnectWise Women in Leadership, as well as being a co-sponsor and mentor for ConnectWise Women in Tech. She is truly making a difference in fostering diversity and equality within our organization. Outside of work, Abbie enjoys staying active with golf, tennis, and pickleball. She also has a talent for baking and cooking, often delighting her three dumplings (kiddos) with delicious treats. Their current favorite flavors? Ube and pandan! Abbie, thank you for your dedication, leadership, and commitment to creating a positive and inclusive work environment. You are an inspiration to us all! 💙💛 #ConnectWise #LifeatCW #DEIA #Philanthropy #Education #womenintech
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