ClearlyRated

ClearlyRated

Technology, Information and Internet

Portland, Oregon 2,699 followers

The CX Platform for Service Firms

About us

ClearlyRated is the leading CX platform designed specifically for B2B service firms. We offer firms a sophisticated alternative to manual processes and basic survey tools, then pair that with world class customer care and support. Ours is an efficient, industry-focused solution that provides data-driven insights to equip service teams with a real-time understanding of client and internal employee interactions and satisfaction. Our platform anticipates and resolves service issues before they impact customers, boosting satisfaction and unlocking new opportunities. In addition, our CRM & ATS integrations allow our clients to fully automate the process, providing a hands-off, always-on view of the health of their customer and employee relationships. And our industry-specific CX benchmarking and online reputation tools offer tangible proof of a firm's commitment to high-quality service, to differentiate from the competition and strengthen client trust.

Website
https://www.clearlyrated.com/solutions
Industry
Technology, Information and Internet
Company size
11-50 employees
Headquarters
Portland, Oregon
Type
Privately Held
Founded
2003
Specialties
Client Experience, Client Satisfaction Surveys, Online Reputation, Client Retention, CX, Best of Staffing, Best of Accounting, Best of HR Services, Best of RPO, Best of Legal, Reputation Management Software, Employee Experience, EX, NPS, Net Promoter Score, Experience Management, Customer Experience, VoC, and Voice of Customer

Products

Locations

Employees at ClearlyRated

Updates

  • View organization page for ClearlyRated, graphic

    2,699 followers

    🔍 Insights Alert: The Importance of Regular Client Feedback for Staffing Firms Staffing firms that don’t consistently seek client feedback risk deteriorating relationships and missing out on potential issues. 📉 ClearlyRated's 2023 Service Industry Benchmark Study delivers a clear message: frequent client surveys lead to higher satisfaction. Key findings: - Firms that survey clients after every engagement boast a 68% NPS. 📈 - Firms that never survey their clients experience a much lower 9% NPS. 📉 The takeaway? Regular feedback is crucial to maintaining client satisfaction and loyalty. Don’t risk dissatisfaction and churn—stay in the loop with client feedback! 🛡️✨ Want more insights like this? Download our free "2024 Inside the Staffing Mindset Report"! https://hubs.ly/Q02HwYsb0 #ClientFeedback #Staffing #CustomerExperience #NPS #ClearlyRated

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    ✨ Ensure your firm’s place in the spotlight! The priority registration deadline for the 2025 ‘Best of’ Awards for B2B service providers is right around the corner. Don’t miss your chance to shine! 🗓️ Deadline: August 16, 2024 ClearlyRated annually recognizes top firms celebrated by their clients for exceptional service. 🌟 What else to award winners get?: - An all-inclusive marketing toolkit filled with best practices and strategies - Press release templates and an official award logo to highlight your achievement - Featured listing on the ClearlyRated B2B Services Directory. Ready to elevate your brand and earn industry accolades? 👉 Act quickly and schedule a demo with our team to find out more: https://hubs.ly/Q02HS3Q60 #CX #ClearlyRated #ServiceExcellence #NPS #B2B #CustomerSatisfaction

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    🚨 Tomorrow! 🚨 Tune in on July 25, 2024, at 10am PT | 1pm ET Don't miss our Insurance Marketing & Communications Association Ignite 2024 Encore Presentation: "Mastering CX: Best Practices for the Insurance Industry." 🧐 Are your customers truly content with the service they're receiving? When was the last time you asked for their feedback? Join Cris Schulz, Director of Business Development at ClearlyRated, as we dive into CX best practices and insights to elevate your customer experience game. Using proprietary data on satisfaction drivers for insurance firms and NPS® benchmarks, this session is a must-attend for insurance providers looking to unlock the full potential of their client relationships. Learn the CX strategies that can drive exceptional customer experiences and business growth. Don't miss out—register for free today! ⬇️ https://hubs.ly/Q02Hw_0-0 #insurance #cx #customerexperience

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    🎉 New Blog Post: Elevate Your Service Recovery Game! 🎉 Hey B2B service professionals! Looking to turn service slip-ups into opportunities? Our latest blog post is here to guide you through it. ✨ 🌟 Check out: "Service Recovery Best Practices for B2B Service Firms" 🌟 Inside, you’ll discover: - How to transform mistakes into positive experiences 💡 - Effective strategies to handle customer issues 🚧 - Tips to impress clients even when things go wrong ✨ Curious to learn more? Click the link below and explore the art of effective service recovery. 📈 🔗 Read the full blog here: https://hubs.ly/Q02HwYs60 #ServiceRecovery #CustomerExperience #CX #B2B #ClearlyRated

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    🌟 Join Us at Avionté Connect 2024! Want to discover how our new integration with Avionté can revolutionize your CX and fuel your growth? Join Senior Product Manager Lauren Otto at Booth 11 in Minneapolis next week for a demo and to have all your questions answered. Wondering what ClearlyRated’s integration with Avionté Staffing Software can do for you? Here’s a glimpse: - Seamless syncing of satisfaction survey data into Avionté - Identification and retention of at-risk clients and revenue - Spotting growth opportunities within existing accounts - Automated and customizable survey sends to clients and candidates Can't wait til July 29? Head to our website today! https://hubs.ly/Q02HtMph0 #AvionteCONNECT #staffing #cx #customerexperience

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    🔬Fact: While the prowess and reputation of a law firm are influential, it's personal relationships and rapport which strongly influence client loyalty. When a client feels a sense of commitment, it is most often to their primary contact within the firm, rather than to the firm itself, by nearly a factor of 10. 👉 Nurture not only your attorneys’ legal skills, but also soft skills like empathy and active listening. These skills can help attorneys build a deeper connection with their clients. A satisfied client not only stays loyal but could also refer other potential clients, contributing to firm growth. Want more legal insights like this? Check out our free report: "Legal Buyer Insights Benchmark Study" https://hubs.ly/Q02GG48y0 #legal #clearlyrated #b2b #cx #customerexperience #loyalty

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    Next week! 🗓️ July 25, 2024 @ 10am PT | 1pm ET Don't miss our Insurance Marketing & Communications Association Ignite 2024 Encore Presentation - "Mastering CX: Best Practices for the Insurance Industry" 🧐 Are your customers truly content with the service they're receiving? When was the last time you asked them for feedback? Join Cris Schulz, Director of Business Development at ClearlyRated, and delve into CX best practices and insights to elevate your customer experience game. Drawing from proprietary data into satisfaction drivers for insurance firms and Net Promoter® Score (NPS) benchmarks, this session is a must-attend for insurance providers looking to unlock the full potential of their client relationships. Don’t miss this opportunity to learn CX best practices to drive exceptional customer experiences and business growth. Register for free today! ⬇️ https://hubs.ly/Q02GG0Mj0 #insurance #cx #customerexperience

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    ✨It's that time of year again! The registration deadline for the 2025 ‘Best of’ Awards for B2B service providers is right around the corner, and you don't want to miss out! 🗓️ August 16, 2024 Every year, ClearlyRated recognizes top-performing firms, honored by their own clients for their service excellence. 🌟 Award winners receive: - A comprehensive marketing toolkit with best practices and recommendations - Press release templates and an official award logo to showcase your achievement - Special recognition on the ClearlyRated B2B Services Directory. Don't let your firm miss its moment in the spotlight! ⭐ Ready to elevate your brand and join the ranks of the industry’s best? 👉 Act fast and book a demo with our team now to learn more: https://hubs.ly/Q02GFGC40 #CX #ClearlyRated #ServiceExcellence #NPS #B2B #CustomerSatisfaction

    • No alternative text description for this image
  • View organization page for ClearlyRated, graphic

    2,699 followers

    🤗 ClearlyRated is a proud sponsor of Avionté Connect 2024! Stop by and see Senior Product Manager, Lauren Otto, at Booth 11. She'd love to say hi and tell you all about our powerful new integration with Avionté and how it can help you take your CX, and your growth, to the next level. What can ClearlyRated's integration with Avionté Staffing Software do for you? Glad you asked! Among other things it can: - Automatically sync your satisfaction survey data into Avionté - Help you identify and save at-risk clients and revenue - Spot opportunities and take action to grow and expand existing accounts - Fully automated and customizable survey sends to clients and candidates Want to learn more? Head to our website then come see us in Minneapolis on July 29! https://hubs.ly/Q02GGcB00 #AvionteCONNECT #staffing #cx #customerexperience

    • No alternative text description for this image

Similar pages

Browse jobs

Funding

ClearlyRated 1 total round

Last Round

Series A

US$ 751.0K

Investors

Four Piers
See more info on crunchbase