This week, our Executive Director and 2 employees (a Dispatcher/Training Officer, and an Asst. Shift Supervisor) are attending the NENA - National Emergency Number Association conference in Orlando, Florida. Investing in professional development and training is crucial in the 911 industry. Attending conferences not only sharpens our skills but also helps us stay updated on the latest technologies and best practices. Continuous learning ensures we provide the best service possible to our communities. #911Training #ProfessionalDevelopment
About us
Central County Emergency 911 provides fire and emergency medical dispatching services for the majority of St. Louis County and portions of Franklin County in Missouri
- Website
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http://cce911.org
External link for Central County Emergency 9-1-1
- Industry
- Public Safety
- Company size
- 11-50 employees
- Headquarters
- Ellisville, Missouri
- Type
- Government Agency
- Founded
- 1976
- Specialties
- 911 Dispatch Center
Locations
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Primary
Get directions
22 Weis Ave
Ellisville, Missouri 63011, US
Employees at Central County Emergency 9-1-1
Updates
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It's been a busy week. Thank you PDC team for helping us with a successful go-live!
Central County Emergency 911 in Ellisville, MO is live with the Fire Priority Dispatch System (FPDS)! We love working with the folks over at Central County Emergency 911. They're longtime users of the Medical Priority Dispatch System (MPDS) and the Medical Transfer Protocol Suite, so they know how much can go into getting a new discipline off the ground. They put forward a ton of effort to get live with FPDS, and their calltakers and Emergency Dispatchers are already bought in and geared up to use FPDS to serve their community at an even higher level. FPDS empowers Emergency Dispatchers and calltakers to get the right response to the right place, no matter what kind of call comes in. It has protocols for natural disasters and back country fires that aren't found anywhere else. It helps make the first response the best response, every time. Congrats Central County Emergency 911! FPDS looks good on you. #Missouri #EmergencyResponse #Firefighters #FireDispatch
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Several members of our staff attended the IAED Navigator Conference in National Harbor, MD this week. This event isn't just about professional development, it's about staying ahead of the curve in emergency dispatch protocols, training, and technology. Their attendance ensures we're equipped with the latest insights and skills to provide top-notch service to our community. #IAEDNavigatorConference #ProfessionalDevelopment #TeamSuccess #Navigator2024
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On Tuesday, several members of our agency visited the Missouri Capital for "911 goes to Jefferson City". Shift Supervisor DJ Malone and Trainer Lisa Orf visited with legislators to advocate for 911 funding and other issues on behalf of the Missouri chapters of APCO, NENA, and the 911 Directors Association. They were also hosted in the Governor's office and witnessed the resolution presentation and recognition of National Public Safety Telecommunicators Week on the floor of the House of Representatives.
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🚨 Honoring our unsung heroes during National Public Safety Telecommunicator's Week 2024! 📞 To the brave voices on the other end of the line - our 911 dispatchers - thank you for being the calm in the chaos, the guiding light in emergencies. Your dedication saves lives every single day, often without recognition. From the first frantic call to the dispatch of help, you are the lifeline of our communities. Your compassion, quick thinking, and unwavering commitment make all the difference. This week, and every week, we salute you for your tireless service. 🌟 Let's celebrate and honor these extraordinary individuals who are always there when we need them the most. 👏 #NPSTW2024 #ThankYouDispatchers #DispatchersRock #HeroesBehindTheHeadset #ThankYou911 📞🚒 🚑🚓
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Central County Emergency 9-1-1 reposted this
Earlier this week, several members of our agency attended the Missouri Public Safety Communications Conference which was held at Union Station in St. Louis. This was an opportunity for networking with peers, seeing new products and services offered by vendors, and professional development and continuing education. Shift Supervisor DJ Malone is a Missouri APCO Chapter Officer and assisted with conference coordination. Executive Director Nettles is Missouri NENA First Vice President, and presented a session on Continuity of Operations Planning. HR Manager Skelton and Director Nettles presented a session on Human Resources Practices "Do's and Don'ts". Capt. Matt Coppin with Metro West FPD presented a session on Strategic Communications: The Public Information Officer's Guide to Success. It was a really good week and we're happy to play a small role in the success of the conference.
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Our organization uses the Priority Dispatch QPR services. We find it invaluable. Using their services to review calls allows us to focus on other areas, such as staff training and professional development.
Dave Bookbinder wrote, "People are an organization's most valuable asset and the key to its success." From experience, we know that's true. The people that make up your comm center are an invaluable resource and investing in them is essential to your success. How's that going? We have an idea of how hard it is to run a comm center. Creating the time for quality assurance and improvement as well as staff development can feel like a monumental task. Priority Dispatch created Quality Performance Review to help with that. If you haven't heard of QPR, head over to our site at https://lnkd.in/eYu8fMe8 for more information. Whether you need a reboot or just a little tune-up, QPR has your back. #PriorityDispatch #QPR #QualityAssurance #EmergencyCommunications
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On International Women's Day 2024, we honor the resilience and dedication of our women staff members. These 911 dispatchers, management team, and support staff tirelessly serve their communities, often behind the scenes, ensuring safety and providing critical support in times of need. Thank you for your unwavering commitment and invaluable contributions.
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Earlier this week, several members of our agency attended the Missouri Public Safety Communications Conference which was held at Union Station in St. Louis. This was an opportunity for networking with peers, seeing new products and services offered by vendors, and professional development and continuing education. Shift Supervisor DJ Malone is a Missouri APCO Chapter Officer and assisted with conference coordination. Executive Director Nettles is Missouri NENA First Vice President, and presented a session on Continuity of Operations Planning. HR Manager Skelton and Director Nettles presented a session on Human Resources Practices "Do's and Don'ts". Capt. Matt Coppin with Metro West FPD presented a session on Strategic Communications: The Public Information Officer's Guide to Success. It was a really good week and we're happy to play a small role in the success of the conference.
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