Cedar reposted this
Because #revcycle has traditionally been weighted toward the insured book of business, industry metrics are mostly based on these collections. However, with increased patient responsibility, health systems need guidance on new patient financial experience (PFX) performance indicators and benchmarks. Ryan McPherson, Allison Eschbach, and Cedar see #PFX as an untapped source of opportunity for providers to differentiate while improving system performance. Tune-in to learn how providers can measure and manage this part of the business relative to their peers. MarketScale Healthcare Financial Management Association (HFMA) #HighwaytoHealth