Cask NX

We’re delighted to welcome our newest Coopers! We're grateful to have you join us and excited to celebrate all the achievements ahead.🚀🚀 #NewHireWelcome #WelcomeToTheTeam #CaskCoopers Kevin Chappelle Bryan Cowing Rachel Shiels Jeff Cheung, PMP, CSM

💡Did you know that Cask's leadership team is full of former #ServiceNow platform owners? One standout is our very own Stacey, President of Cask U.S. Her journey with ServiceNow is nothing short of inspirational. ⭐ In this video, Stacey Fournier-Thibodaux says "hello" and shares insights on one of Cask’s most sought-after offerings – the Cask Essentials Suite. ❓Curious about how to get ServiceNow up and running quickly and easily - and without busting the budget? What burning questions about the platform do you have? Don’t hesitate to reach out directly to Stacey. 🔑 She’s always ready to tap into her experience as a former platform owner to help! Send a connection request to get the conversation started. Or visit https://bit.ly/3UFRhVR now. #Leadership #CaskEssentials #DigitalTransformation #ServiceNowGoLive

How does a technical roadmap align with strategic business goals? 🥅 Megan Harter sheds light on blending technology and strategy to forge comprehensive roadmaps in this episode of The Distillery Podcast. Discover how this integration can be the conduit for success, guiding organizations toward achieving their desired outcomes. From identifying core issues to leveraging technology like ServiceNow for optimal results, learn the art of crafting roadmaps that bring your business vision to life. 🛠️ 💼 Watch the full episode for valuable insights: https://hubs.li/Q02WVFZC0 #StrategicRoadmap #TechnologyIntegration #ServiceNow #TheDistilleryPodcast ServiceNow

🧟♂️ CMDB Horror Story: The "AI-Gone-Wrong" CMDB Update 💻 In the final tale of our CMDB horror series, Chris Padmore, MBA, reveals a frightening story of an organization that used AI to automate CMDB updates. All went well—until an unsupervised learning model tweak caused the AI to misidentify and modify valid CIs, creating inconsistencies 🕸️ across their IT assets. By the time the team caught on, reversing the AI’s errors had become a monumental task. ⚠️ Beware of the risks lurking in unsupervised learning! 🎃 Listen to our Distillery podcast to learn how to safely leverage AI for CMDB updates, and explore our 🎓 MasterClass for more cautionary tales. 👀 Join us for our next live session on 🗓️ November 20th: *CMDB & Asset Management* - https://bit.ly/4e7vLjT #ITOps #CMDB #TheDistilleryPodcast #ServiceNow 🧛♀️ Sean Dawson

🕯️CMDB Horror Story: The Dependency Domino Effect Disaster 💀 In the fourth installment of our CMDB horror series, Chris Padmore, MBA shares a spine-tingling tale of a routine change to a minor CI that led to the unexpected 💥 crash of a critical application. This seemingly small change triggered a domino effect, impacting unrelated services across the organization. 🕸️ Upon investigation, the culprit was uncovered: hidden dependencies not documented in the CMDB, leading to a grave miscalculation of the change impact. ⚰️ Don’t let undocumented dependencies create chaos in your environment! 🧙♂️ Tune in to our The Distillery podcast for best practices on managing your CMDB, and check out our 🎓 MasterClass for more insights. 👀 Remember to join our next live session on 🗓️ November 20th: CMDB & Asset Management - https://bit.ly/3UzZVFs #ITOps #CMDB #TheDistilleryPodcast #ServiceNow 🕸️ Sean Dawson

🦇 CMDB Horror Story: The Unseen Configuration Drift 🦇 In the third tale of our CMDB horror series, Chris Padmore, MBA recounts a chilling bank audit story. During a routine security check, they discovered several of its core systems have drifted significantly from their documented CMDB entries, leading to vulnerabilities and a possible high-profile attack. The cause? Rapid changes left untracked in the CMDB, leading to outdated data and, ultimately, a breach. 🧟♂️ Don’t let configuration drift curse your organization! Listen to our Distillery podcast for tips on keeping your CMDB accurate and secure, and explore our CMDB MasterClass for more horror stories to avoid. Join our next live session on November 20th: CMDB & Asset Management - https://bit.ly/40qwglT #ITOps #CMDB #TheDistilleryPodcast #ServiceNow Sean Dawson

💀 CMDB Horror Story: The Ghost Server 👾 #HappyHalloween! In the second of our five CMDB horror stories, listen as Chris Padmore, MBA, recounts the eerie tale 🕯️ of an IT team haunted by a mysterious server record. No one deployed it, no one managed it, yet network logs showed it was active. Was it a security threat or a glitch? Can Chris solve the mystery, or will the CMDB forever be haunted by a ghost server? 🕸️ This Halloween, don’t let ghost servers haunt your CMDB! 🧙♂️ Tune in to this clip from our Distillery podcast to learn how to prevent these phantom entries, and check out our 🎓 CMDB MasterClass webinar series for more spine-chilling insights. 👀 Catch the next live session on 🗓️ November 20th: CMDB & Asset Management - https://hubs.li/Q02WtfYl0 #ITOps #CMDB #TheDistilleryPodcast #ServiceNow ServiceNow Sean Dawson🕷️

🎃 Don’t let your ServiceNow projects turn into a nightmare! Is your team haunted by delayed go-lives, creeping costs, and scary surprises lurking in your implementations? Fear not! Cask Essentials is here to save the day (and night). 🌙 With Cask Essentials, you’ll have: ⚡ Go-live in under 12 weeks – no more project cobwebs 💲 Fixed pricing – keep the budget ghouls away 👻 Zero risk – nothing to fear but success 🍬 No surprises – just treats, no tricks Our customers are celebrating more go-lives than ghost stories, with happy users eagerly brewing up ideas for their next ServiceNow expansion. 🎉 Choose from 8 spooktacular packages: ITSM | CMDB | CSM | HRSD | HAM | SAM | Portal | VR BONUS: Pair your Essentials package with Cask Reserve (our ongoing platform support program 🛠️) and enjoy zero setup fees if you sign up before 11/30/24! 💀 Don’t get stuck in project purgatory… Enjoy sweet success with Cask Essentials. Learn more: https://hubs.li/Q02WkjfS0 #CaskEssentials #CaskReserve #ServiceNow #ServiceNowGoLive #ServiceNowSuccess #DigitalTransformation

Our team at the ServiceNow SNUG with a packed house at Steelcase in Grand Rapids 🧨 . These sessions are always an inspiring way and valuable way to connect with both current and future customers, sharing insights and exploring the latest innovations from ServiceNow. ⚡ A big thank to everyone who joined us! #ServiceNow #GrandRapidsMI India Tellkamp Ted Miale Jason Hagen Nicole O'Connell

Are you ready to supercharge your business with AI? 🔥 Join Cask at World Forum NYC for a full day of AI-powered insights, hands-on demos, and expert-led sessions. Visit the Cask booth to see how we’re helping organizations put AI to work in ways that truly make a difference. From transforming employee experiences to automating critical workflows, we’ve got the solutions to help you lead the future of work. 💻 And don’t forget to enter our raffle for a chance to win exclusive prizes! 🎟️ Nov 7, 2024 | 9 AM–5 PM Javits Center, NYC https://hubs.li/Q02WnHMg0 #AIInnovation #FutureOfWork #ServiceNow #Cask ServiceNow James Haslam, Nicole O'Connell, Jared Gonzalez, Ethan Brandt-Gallant, Andrew Kaye, Ted Miale