To make the most of your marketing budget, it's important to have accurate attribution. Luckily, CTM is the perfect tool for building a clear picture of your attribution. Check out this video for a quick refresher on how it's done: #calltracking #marketingspend #paidmedia
CallTrackingMetrics
Telecommunications
Millersville, Maryland 3,748 followers
Attribution software that helps marketers make confident, data-backed decisions.
About us
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. CallTrackingMetrics has also been recognized in Inc. Magazine's 5000™ list of fastest-growing private companies, Capterra's Top 20 Call Center Tools report, and as a leader on G2 Crowd for both CCaaS and Inbound Call Tracking solutions.
- Website
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http://www.calltrackingmetrics.com
External link for CallTrackingMetrics
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Millersville, Maryland
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Call Tracking Software, Call Attribution, Conversation Analytics, Call Center Software, Call Management, Intelligent Automation, and AI
Products
CallTrackingMetrics
Call Tracking Software
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Integrations with systems like Google Ads & Analytics, Salesforce, Facebook, Zendesk, and Microsoft Dynamics ensure that call conversions are seamlessly integrated into existing sales and marketing processes. CallTrackingMetrics has also been recognized in Inc. Magazine's 5000™ list of fastest-growing private companies, and as a leader on G2 Crowd for inbound call tracking software and CCaaS solutions.
Locations
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Primary
231 Najoles Rd
Ste. 500
Millersville, Maryland 21108, US
Employees at CallTrackingMetrics
Updates
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Do you know an engineer who's looking for a new challenge, comprehensive benefits, and great work-life balance? Tag them below 👇 🥳 We're an Inc. Magazine Best Workplace again – and we're hiring! → Software Engineer II → Backend Engineer II Come join our collaborative Engineering & IT teams. #IncBestWorkplace #Hiring #SoftwareEngineer #BackendEngineer
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CallTrackingMetrics reposted this
⏰ It's time to CHATTER! Feel smarter and more smug for the rest of the day by taking 3 minutes to read about everything from Olympic meme marketing and Boomers on TikTok to how 2,000 people use their Google Ads and analytics accounts. (P.S. Share your favorite Olympic-inspired meme in the comments! 👇) #googleads #googleanalytics #mememarketing #olympics2024
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⏰ It's time to CHATTER! Feel smarter and more smug for the rest of the day by taking 3 minutes to read about everything from Olympic meme marketing and Boomers on TikTok to how 2,000 people use their Google Ads and analytics accounts. (P.S. Share your favorite Olympic-inspired meme in the comments! 👇) #googleads #googleanalytics #mememarketing #olympics2024
🥇Google vs. Olympics?
CallTrackingMetrics on LinkedIn
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Are you a Google Nerd? 👊💥 If so, you'll love this. We took a deep dive into how 2,000 people a lot like you use Google Ads and Analytics. And honestly? We've got some feedback. The events you send to Google Ads (directly or through GA4) shouldn't just be used for reporting, but to feed its machine learning to find more conversions. Basically what goes in comes back out, and what comes back out should be deeper insights into your leads, customers, and the conversions that matter. We've broken our findings down into numbers and savvy graphics to show you what we found - and what we might suggest if we were managing your account. Find out more in our newest blog, Google Call Conversions by the Numbers👇 link in the comments. #googleads #ga4 #googleanalytics #calltracking
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Exciting news! CTM has been selected as a 2024 Timmy Awards Best Tech Work Culture Finalist! CTM is now in the running to win the North American Best Tech Work Culture Timmy Award this fall. ✅ We need your vote! https://bit.ly/timmy-ctm Of course we could tell you about our generous PTO policy, hybrid work schedule, mentorship program, or our Inc Best Workplaces awards, but we know what you’d rather see on a Friday... 😻 pet photos. Flip through our team's cutest cat photos, then help us clinch the Community Choice award by voting once per day through August 15th! ✅ VOTE: https://bit.ly/timmy-ctm #CompanyCulture #TimmyAwards #SaaS #Cats | Tech in Motion
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In 2020, over 40 million Americans faced Substance Use Disorders (SUD), but only 6.5% got the help they needed. With over 100,000 overdose deaths, effective treatment is more important than ever. But it can be hard to get help. Jake Gorman, Director of Marketing at Southeastern Recovery Center, saw an opportunity to simplify the process and provide care to those in need, faster and with better tech. By partnering with CallTrackingMetrics, Southeastern Recovery Center's been able to: ✅ Streamline admissions and intake ✅ Identify the most effective ad outreach and marketing channels ✅ Provide 24/7 support to those seeking treatment Curious how the right tech can change addiction treatment outreach and outcomes? Then read our newest case study on Southeastern Recovery Center 👇 https://hubs.li/Q02JCL3_0 #Healthcare #AddictionTreatment #Marketing #CallTrackingMetrics
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👋 It's the CTM Chatter again, and we've been GLUED to the news. No, not that news. SaaS news! We're all in on Google, GenAI, and more. Recent updates have us in a tizzy over the future of marketing and tech. We're thinking about: 🍪 When you give a marketer a cookie... 🎧 Will GenAI ever take over contact centers? 🤝 Since when did tech folks need communication skills? 🔥Making imposter syndrome your superpower with Jen Coken ⚖️ The pros and cons of today's top GenAI content And more! Read on to be the techiest, savviest person in the room today. #Marketing #TechTrends #GenAI #ImposterSyndrome #Salesforce
🌍 GenAI is Everywhere...Where Is It Going Next?
CallTrackingMetrics on LinkedIn
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⚠️ Google has just revealed that they will be removing call and chat history features from Business profiles by July 2024. Read more: https://hubs.li/Q02H4K6P0 This shift is part of Google’s larger strategy to streamline their products and services. While this change may impact how businesses engage with leads, don't worry! With planning and the right conversation analytics tool in place, you can take this latest Google switch-up as an opportunity to take your marketing efforts to a new level. Read our latest article for the 4 main ways this will impact your business, and 4 steps to minimize the impact. ➡️ https://hubs.li/Q02H4K6P0 #GoogleUpdates #MarketingNews #CallTracking