Real clients, real results! We're thrilled to share the success stories of our amazing clients. Their satisfaction speaks volumes about our commitment to excellence. Thank you for trusting us with your business! 🌟 #CallExperts #ClientTestimonial #CustomerSuccess
About us
Founded in 1982, Call Experts is a family owned and operated call center focused on providing extensive telecommunications and office-based services to professionals in numerous industry categories. Experience in virtually all answering service and call/contact center applications, numerous long-standing customer relationships, and a corporate culture that values kindness and professionalism has allowed Call Experts to experience outstanding growth over the last ten years. From just one small office in Charleston, S.C., the company has grown to three offices along the East Coast with over 200 employees. In the last three years, Call Experts has experienced growth of more than 129%. Call Experts takes a consultative approach with your organization to develop an affordable, efficient plan addressing complete call management, overflow call management, answering services, help desk, order taking, or any other telephone or messaging needs. All agents at Call Experts go through a multi-week training program followed by continued learning and quality assurance training. The program develops a clear understanding of problem-solving skills, customer service standards, reporting systems, internal call center programs, and how to manage your customers' needs. Call Experts offers a career path that seeks to motivate and empower every employee. We always try first to promote staff members from within. Our team is value-oriented, organized, and committed to excellence. Our company prides itself on a family atmosphere that extends beyond employees to clients. Our daily mission is to create a sense of community that benefits every one of the team members and each of the clients too.
- Website
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http://www.callexperts.com/
External link for Call Experts
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Charleston, SC
- Type
- Privately Held
- Founded
- 1982
- Specialties
- Telecommunications, virtual office & receptionist, call center management, tech solutions, custom scripting/reporting, mass alert technology, employee pre-screening, RING ALL, appointment reminders, and compliance/attendance hot lines
Locations
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Primary
1591 Savannah Highway
Charleston, SC 29407, US
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10935 Winds Crossing Drive
500
Charlotte, NC 28273, US
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221 Evans Way
Branchburg Township, New Jersey, US
Employees at Call Experts
Updates
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🇺🇸 Happy 4th of July from Call Experts! 🎆 While you enjoy the festivities, rest assured that our team is here 24/7 to handle your calls. Enjoy the holiday knowing your business is in good hands! Wishing everyone a safe and joyful 4th of July! 🎇📞 #FourthOfJuly #IndependenceDay #CallExperts #24x7Service #CelebrateSafely
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Discover the power of our 24/7 self-service client portal, your gateway to seamless account management and insightful data access. Effortlessly manage your account with features that keep you informed and in control at all times: 👉Update Contact Information 👉Review Invoices and Usage 👉Contact Account Manager 👉Message and Call Reporting 👉On-Call Updates and Review 👉Access to Frequently Asked Questions Take control today and elevate your business with Call Experts! 🚀 #CallExperts #24/7Access #CustomerService #BusinessEfficiency #ClientPortal #DataManagement
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What's the most important feature you look for in a call answering service? 1) 24/7 Availability 2) Detailed Reporting 3) Customizable Scripts 4) Technology and Integrations. Comment below! 🗳️ #Poll #CallExperts
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Brighten your day with these fun Slack shortcuts! 🎉💬 #SlackHacks #WorkSmiles #PositiveVibes #TeamJoy #FunAtWork
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🇺🇸 Don't let the holiday festivities interrupt your customer service! With Call Experts by your side, you can enjoy the holiday while we handle your calls. Our 24/7 service ensures that your business remains accessible to your customers, especially when you're out of the office. Have a worry-free Independence Day with Call Experts! 📞🎇 #FourthOfJuly #IndependenceDay #CallExperts #24x7Service #CelebrateSafely
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🚀 Say goodbye to unreliable voicemails and frustrated clients! 🚀 With Call Experts, enjoy seamless 24/7 live answering services. Our professional team ensures every call is answered promptly and with a personal touch, so you never miss an opportunity to connect with your clients. Experience the difference with Call Experts. Your clients will thank you! 📞💼 #CustomerService #LiveAnswering #CallExperts #ClientSatisfaction #BusinessGrowth
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Happy Juneteenth! Today, we celebrate freedom, equality, and the ongoing journey toward justice for all. At Call Experts, we're committed to supporting inclusivity, diversity, and empowerment every day. #Juneteenth #FreedomDay #CallExperts
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"Treat your customers like they own you. Because they do." - Mark Cuban At Call Experts, we live by these words every day. Our commitment to exceptional customer service is at the core of everything we do. Your customers deserve the best, and we're here to ensure they receive it. 📞 Experience the difference with Call Experts. #CustomerService #MarkCuban #CallExperts #CustomerFirst
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Boost your productivity with these simple Outlook Calendar hacks! 🎯✨ #ProductivityHacks #OutlookTips #TimeManagement #WorkSmart #Efficiency #CalendarHacks #CallExperts