Blue Stream Fiber reposted this
Blue Stream Fiber and GOCare Collaborate to enhance communication channels for both Blue Stream Fiber employees and customers by introducing digital options such as Two-way, Interactive SMS Text through GOCare Messenger and GOCare Reach. The integration of all communication streams will offer a comprehensive view of the customer experience, enabling digital customer engagement and self-help automation to improve communication effectiveness throughout the Customer Journey. "As we continue to grow and put our customers at the center of the decisions we make, ensuring an ideal digital experience is equally important. These new communication avenues will be making it even simpler for customers to stay informed about their services, receive support, and of course trust us with the essential service we are providing them with." Gavin Keirans, Chief Operating Officer Here's the full Press Release on BSF's Website for the full story! -https://lnkd.in/g7Ugpm-D BSF crew! We’re looking forward to the CRUISE! Linda Richardson Kelsie (Huth) Zimmerman Lisa Lefkowith Stephanie Davis, CCXP Milton Lopera #GOCare #digitalexperience #broadband #cx #ucaas #ccaas #ftth #digitaltransformaion #easytodobusinesswith #digitalconnectivity #digitalservices #infrastructure #digitaldivide #bluestreamfiber