Payers Target Current Challenges and Competitiveness With 2025 Tech Investment Surge, Reveals Black Book Research Survey PRESS RELEASE • AP NEWS More Than 5,000 Health Plan IT Clients Evaluate 400 Software Firms, Advisors, and Service Vendors Across 35 Operational Areas in 15th Annual Payer Survey on Customer Experience and User Satisfaction https://lnkd.in/eF_Vc4qH HealthWorksAI VBA symplr Inovalon InfoMC, Inc. Syra Health Veradigm® West Monroe Marathon Health Machinify, Inc. Quest Analytics®,LLC Cloudera HealthEdge Personify Health Epic Health Data Analytics Institute (HDAI) Atlas Medical LLC Stanson Health Verifiable Surescripts Best Buy Health Cohere Health Rivet Alorica Accenture Chartis FTI Consulting EXL Health Cognizant Availity Optum CGI #managedcare #healthplans #AHIP24 #payers
About us
Black Book (TM) is the premier provider of competitive intelligence, market research, opinion mining, sentiment analysis, services evaluation and strategic consulting services to companies worldwide. We gather unbiased, accurate and timely competitive services information, client experience measurements and user opinions. Black Book has been recognized as a Top 50 international market research firm, specializing in the technology, healthcare, outsourcing, environmental/sustainability, nonprofits, pharmaceutical, procurement, education, finance and business services sectors. We have served over 5,000 clients including all of the nation’s top 100 financial institutions, 300 largest hospitals, 50 top insurers, 100 top universities, and the world’s 400 largest technology firms. Our earned reputation for extreme accuracy and enthusiastic customer service keep our clients requesting our services year after year. Black Book is committed to continuing research and analysis of the strategic issues in the global marketplace. We’ve developed specialized surveying tools, opinion mining and knowledge management systems that enable our consultants to create and share innovative approaches worldwide. Black Book divisions include: Black Book Rankings (healthcare) Black Book Reports (environment, sustainability, energy, nonprofits) Black Book Polls (politics, government, education) Opinion Miners (database mining)
- Website
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http://www.blackbookmarketresearch.com
External link for Black Book Market Research LLC
- Industry
- Research Services
- Company size
- 11-50 employees
- Headquarters
- Tampa, FL
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Market Research, Opinion Mining, Consulting, Business Development Consulting, Economic Development Consulting, Client Experience and Customer Satisfaction Polling, Surveying, Marketplace Recognition, and Healthcare
Locations
Employees at Black Book Market Research LLC
Updates
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Black Book Market Research LLC reposted this
We're so excited that Black Book Market Research LLC has recognized Ricoh's DocuWare for its top Enterprise Document Management & Imaging solutions. This recognition is based on thousands of client ratings from professionals across the healthcare and financial sectors, highlighting the exceptional value and efficiency of our automation technology. http://ms.spr.ly/6043lyfbb
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Black Book Market Research LLC reposted this
Waystar is thrilled to be awarded top-ranking healthcare payment software platform by Black Book Market Research LLC! Based on the feedback of more than 6,000 healthcare leaders, Waystar was the top selection in categories representing clients of all sizes from large health systems and academic medical centers to small physician practices, reflecting Waystar’s extensive client base and purpose-built platform to scale to the needs of each client. https://ow.ly/Nlj150SsNmz End-to-end Platform, Large Health Systems, Chains, and IDNs End-to-end Platform, Large Hospitals and Medical Centers Claims and Denial Management Solutions, Hospitals Patient Payment Technology Physician Clearinghouse, Small Providers We are honored to be recognized as an industry leader in healthcare payment software and provide our clients with purpose-built, AI solutions to accelerate financial performance. #HealthcarePayments #HealthcareSoftware #AI #RevenueCycle
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Black Book Market Research LLC reposted this
Patients are savvier than ever before, driven by the convenience they experience in other areas of their lives. Unfortunately, healthcare tends to lag behind these expectations, leaving patients constantly wanting more from their providers. At InteliChart, we're rewriting the script. We keep a close eye on industry trends to deliver solutions that make it easier for patients to manage their health. This dedication to delivering the experiences patients want and expect is why we recently ranked #1 for Innovation and Optimization in a Black Book Market Research LLC survey of over 5,000 healthcare professionals. Some of the recent enhancements we've incorporated into our platform to meet patients' needs include: ⚙️ Automated waitlist functionality ⚙️ Easy payment collection with accurate copays ⚙️ Real-time, two-way texting ⚙️ A brand-new mobile app Ready to partner with a vendor who puts your patients' needs first? Schedule a demo of our award-winning platform: https://hubs.ly/Q02FV6xZ0 #Healthcare #PatientEngagement #BlackBookResearch #HealthcareTechnology
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Black Book Market Research LLC reposted this
For the fourth consecutive year, Knowtion Health has achieved a No. 1 ranking from Black Book Market Research LLC, this time for Revenue Recovery and Accounts Receivable Solutions. The rating is based on a series of satisfaction surveys of more than 6,700 CFOs, vice presidents of finance and revenue cycle management, and business office managers for hospitals, health systems, and physician practices. Find out more: https://hubs.li/Q02FN5DP0 #healthcare #revenuecycle #revenuecyclemanagement #denialsmanagement
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Black Book Market Research LLC reposted this
We are honored to announce we were voted Black Book Market Research LLC #1 patient financing & medical loan AND patient financial engagement solution in 2024! This recognition comes from a survey of over 6,000 healthcare leaders, including health system CFOs, VPs of Finance, and RCM executives. We work tirelessly to be the best for our customers, and this prestigious acknowledgment reinforces our commitment to excellence. Thank you for trusting us to serve your needs. Thank you, Doug Brown and Black Book Market Research LLC! https://lnkd.in/dTynebHj
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Black Book Market Research LLC reposted this
Can we get a 3 peat next year!!! I feel pretty good about that!! Black Book Market Research LLC #patientportal #nextgen #athenahealth #athenaone #patientengagement #intake #patientscheduling
We firmly believe that our success is measured by the success of our clients, and this mindset guides every interaction we have with our customers. That's why we're incredibly proud to have earned the #1 ranking for Strategic Alignment of Customer Goals in a recent survey of over 5,000 healthcare professionals conducted by Black Book Market Research LLC. Some of the ways we ensure alignment include: 🤝 Assigning each client a dedicated account manager 🤝 Documenting goals and current state metrics during the kickoff 🤝 Ensuring continuous tracking and improvement of these metrics 🤝 Empowering our customers with product knowledge to maximize their investment with us 🤝 Addressing any roadblocks to success in quarterly releases Ready to establish a partnership that prioritizes your success? Schedule some time to chat with us here: https://hubs.ly/Q02Dp6X10 #Intelichart #PatientEngagement #HealthcareInnovation #BlackBookResearch
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Can Health Systems Afford to Overlook the CISO Role? https://lnkd.in/eCP3rHeP #ciso #cybersecurity
Can Health Systems Afford to Overlook the CISO Role? - MedCity News
https://medcitynews.com
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Black Book Market Research LLC reposted this
Thank you Black Book Market Research LLC for awarding CarePayment both #1 Patient Financing & Medical Loan Solution AND #1 Patient Financial Engagement solution for 2024. Thank you for recognizing our company! We strive to improve the lives of patients and communities while improving the financial health of our partners.
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Black Book Market Research LLC reposted this
CarePayment has been awarded #1 Patient Financing & Medical Loan Solution AND #1 Patient Financial Engagement solution in 2024 by Black Book Market Research LLC. We strive to improve the lives of patients by offering 0% interest long-term payment options, while improving the collection rate for our clients. Thank you for recognizing our company!
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