#AvenueCode partnered with Acerto, a Brazilian financial services provider, to revolutionize their customer support. Our solution tackled the challenge of efficiently managing over 1,000 daily support tickets! 💻 We implemented a #GenerativeAI agent that automated ticket classification and response generation. Utilizing #GoogleCloud infrastructure with #VertexAI and Gemini-pro model, we created a scalable system to handle high ticket volumes. Enhanced security measures included a serverless environment and robust API management. As a result, Acerto significantly improved operational efficiency, reduced manual workload, and allowed their team to focus on complex customer issues. #AIConsulting #CustomerServiceOptimization #TechnologySolutions Learn more: https://bit.ly/3N6LtR1.
Avenue Code
IT Services and IT Consulting
San Francisco, CA 418,977 followers
We deliver tailored IT solutions to those who drive digital innovation.
About us
What happens when you put together a group of talented engineers, decades of combined experience working in digital transformation, and the determination to deliver an extraordinary experience for clients, partners, and employees? You create the leading software consultancy focused on delivering end-to-end digital transformation solutions for enterprise organizations of all kinds. Avenue Code is more than just a software development company. When it comes to our practice areas, we are experts in web solutions, infrastructure automation, mobile development, DevOps, backend systems, and enterprise integration. Beyond that, our commitment to complete transformation for our clients has led us to become adept at project management and Agile coaching. But what makes us different is our people. As we’ve grown, we’ve developed a best-in-class talent acquisition model to attract the best and brightest. Our employees are proud to work here, according to the Great Place to Work Institute and Glassdoor — and we’re even prouder that they choose to call Avenue Code home. Avenue Coders, as we call ourselves, are trained consultants who assist our clients with more than just development on a given project. Searching for new solutions, staying up to date on state of the art technologies, and improving the overall delivery process for clients are all part of the daily life of an Avenue Coder. We’re proud of what we’ve achieved together, and even more excited for what’s ahead!
- Website
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http://www.avenuecode.com/
External link for Avenue Code
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, CA
- Type
- Privately Held
- Founded
- 2008
- Specialties
- Strategy and Consulting, Enterprise Agile Coaching and Transformation, Web Interface Development, Microservices, DevOps, Native Apps, Machine Learning and Data Science, Platform Implementations, Enterprise Integrations, Payment Systems, Application Management Services, Design, and Artificial Intelligence
Locations
Employees at Avenue Code
Updates
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Last week, 100 people committed to diversity gathered at the Hamburger University in São Paulo, Brazil, for the first edition of DiverseIT. The event was organized in partnership with Arcos Dorados and brought together inspiring professionals to discuss technology, productivity, strategy, and social commitment from a diversity and inclusion perspective. Beyond the event, DiverseIT is a platform that empowers companies to foster workplace representation. Through comprehensive 360° training, it enhances technical expertise, soft skills, and career development. This initiative was developed by Crossroads, our #equity and #inclusion program. You can learn more about it by contacting us at https://bit.ly/4eqAKNw.
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Imagine having a team with special powers that deliver outstanding #solutions tailored to your business needs. At Avenue Code, this is our reality! Check out one of our #GenerativeAI case studies. Learn more about the services Avenue Code offers and how we can support your company: https://bit.ly/4dyhmNc.
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In today's data-driven world, businesses are dealing with an explosion of data from countless sources—databases, cloud services, IoT devices, you name it. But how do we get all this data to work together? That's where #Kafka Connect comes in, highlighted in our #TechInsight created with Raphael Fulgêncio, Solutions Architect at #AvenueCode.
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WE ARE HIRING! 📍 #Brazil, #Europe, #UnitedStates, and #Canada At #AvenueCode, we prioritize #inclusion within a #culture that emphasizes well-being and #diversity. We're always looking for talented, curious individuals to join the Avenue Code team! Learn more about our #openpositions: 1. Angular Engineer: https://bit.ly/3ZCJCLi 2. Data Analytics Engineer: https://bit.ly/3N2laf0 3. Data Architect: https://bit.ly/3zoVfuN 4. Java Engineer: https://bit.ly/3N2lb2y 5. React Native Engineer: https://bit.ly/3N2lcn8 6. iOS Engineer: https://bit.ly/3XCFJ6B 💡 Even if you don't meet every job requirement, we encourage you to apply. Research indicates that individuals from minority groups or ethnic minorities often refrain from applying unless they meet all the criteria. We are committed to changing this scenario, and we welcome your application!
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✍ Discover how Behavior-Driven Development (#BDD) testing can revolutionize data pipelines, enhance #collaboration, and improve testing efficiency. Explore the benefits and #challenges of BDD in testing scenarios. By Felipe Lehnen Learn more: https://lnkd.in/diB35w5D.
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You don't keep a good tip; you share it! Our team has some practices that have transformed their daily work and careers, and these may help yours too. Take a look at this #TuesdayTip!
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🇧🇷 Alysson Neves é um dos speakers do #DiverseIT, evento da #AvenueCode em parceria com a Arcos Dorados! 🖤 NESTA SEMANA | Saiba mais sobre a iniciativa e inscreva-se já para pensar “O Futuro da Tecnologia com Produtividade e Compromisso Social”: https://bit.ly/4dhxQcx.
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WE ARE HIRING! 📍 #Brazil, #LatinAmerica, and #Europe At #AvenueCode, we prioritize #inclusion within a #culture that emphasizes well-being and #diversity. We're always looking for talented, curious individuals to join the Avenue Code team! Learn more about our #openpositions: 1. Game Developer: https://bit.ly/3Twupri 2. Data Strategist: https://bit.ly/4eeKLgz 3. Data Analyst: https://bit.ly/3XuntMt 4. Python Engineer: https://bit.ly/3TAvCOa 5. Spinnaker Specialist: https://bit.ly/4e93PNg 6. iOS Engineer: https://bit.ly/4e3B0Si 💡 Even if you don't meet every job requirement, we encourage you to apply. Research indicates that individuals from minority groups or ethnic minorities often refrain from applying unless they meet all the criteria. We are committed to changing this scenario, and we welcome your application!
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🇧🇷 Conheça Priscila Nunes, speaker do #DiverseIT, evento da #AvenueCode em parceria com a Arcos Dorados! Priscila é psicóloga formada pela Universidade de Fortaleza e Universidade de Lisboa, com MBA em Gestão de Pessoas e mestrado em Negociação Internacional de Empresas pelo Instituto de Tecnologia de Deggendorf, na Alemanha. Ao longo de sua carreira, liderou equipes de Talent Acquisition, Talent Management, Diversidade e Inclusão, e HRBP. Atualmente, ocupa o cargo de Gerente Global de HRBP no Nubank. Além disso, é fundadora da comunidade Black HR Brasil, que reúne mais de 1000 profissionais pretos e pardos de RH, onde lidera uma agenda intencional de transformação na sociedade. 🖤 Saiba mais sobre a iniciativa e inscreva-se já para pensar “O Futuro da Tecnologia com Produtividade e Compromisso Social”: https://bit.ly/3B6PGkV.