Among the buzz about AI-powered tools, it's crucial to remember that economic growth and innovation are driven by the goal of helping people solve problems and improve lives. While AI is changing the job landscape, the core reason for creating products and services remains centered on people. At Aventus, people are the heart of our value proposition, and we closely follow AI developments in Customer Experience. We're experiencing a technological renaissance, and we prioritize creating high-performing teams for our clients. 💻️💼 Learn more about our recruitment and training approach in our new blog post clicking on the link below: https://lnkd.in/gw3N5HDq #customersupport #outsourcing #bpo #cx #recruitment #training #onboarding #learningmanagementsystem #smes #hiringprocess #remoteteam
About us
Innovative customer service experts, trusted by small & medium sized businesses. Aventus turns your customer service into a revenue generating engine. With domestic, nearshore, & offshore specialists eager to handle your most precious support channels. Voice, Live Chat, Email/Ticket, SMS, & Social Media. When you succeed, we succeed.
- Website
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https://www.Aventus.com
External link for Aventus
- Industry
- Consumer Services
- Company size
- 201-500 employees
- Headquarters
- Charleston, South Carolina
- Type
- Privately Held
- Specialties
- Customer Service, Chat Support, Back Office, Customer Engagement, Outsourcing, Social Media, Voice, Ticket Support, and SMS
Locations
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Primary
145 King St
Ste 410
Charleston, South Carolina 29401, US
Employees at Aventus
Updates
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If you're lookin' for a wreck in your Friday night plans…… 🎵 We have the perfect plan for you next Friday night. Get ready to sing and enjoy some Morgan Wallen music next week with us in Arlington. 🎤 🤠 Sign up for the event by clicking on the link below: https://lnkd.in/gf_Tpr2A 📅⏰️Date & time: July 26th, 2024. 4:30 p.m. CDT 📍 Location: Arlington TX. AT&T Stadium
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Finding the sweet balance between AI and human touch is key to exceptional customer experience. Our agents are trained to turn skepticism into trust with personal human touch points. #gorgiascxconnect #gorgiaspartner #CX #Ecommerce #partnership #customerservice #customersatisfaction #customersuccess #customerjourney
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We had the pleasure of dining with some amazing members of the Authentic Brands Group in New York City. We had an amazing view at the Centurion Club in 1 Vanderbilt NYC and the stellar culinary artistry of Chef Daniel Boulud. Here’s to creating big things together in the future! 🍎🍽️🌃 #networking #brand #outsourcing #bpo
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We are very happy to celebrate a decade of providing quality BPO services! This milestone wouldn’t have been possible without the hard work and dedication of our amazing Aventus team and Founder, Josh Royal. Your unwavering commitment has driven us forward and allowed us to deliver outstanding service every step of the way. A heartfelt thank you to our clients and partners for your trust and collaboration. Being a part of your brand's growth journey has been our absolute pleasure, and we look forward to many more years of success together. Stay tuned for exciting innovations and continued excellence as we adapt to new trends and keep delivering the quality service your brands deserve. Here’s to the next chapter! 🥂✨ #cx #BPO #customerservice #customersupport #dtc #outsourcing #outsourcingservices #brand #qualityservice
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We are excited to sponsor another amazing event hosted by Inveterate, Inc. Mosey down, grab your cowboy boots, and join us for a night to remember at the Morgan Wallen concert in Arlington, TX. Let's make some memories and enjoy the music together! 🤠🎶 📅⏰️Date & time: July 26th, 2024. 4:30 p.m. CDT 📍 Location: Arlington TX. AT&T Stadium Sign up for the event by clicking on the link below: https://lnkd.in/gf_Tpr2A
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Social media messaging is a must-have for your business! It enhances customer experience by meeting consumers along their journey to purchase, is intuitive and easy to use, and allows for asynchronous communication, letting customers reach out 24/7 and businesses respond beyond regular hours. If you haven’t implemented social messaging yet, you should try it and see the difference in your customer experience. 📲✨️ #cx #socialmedia #consumer #businessgrowth
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Aventus reposted this
Head of Marketing @ Sendlane | Passionate Builder | Growth Enthusiast | Brand Architect | People-First Leader
✨ It's back, it's bigger, it's better! ✨ After an absolutely phenomenal event last year (we had 150 people on the waitlist—sorry, fire marshal), the Biggest DTC Event of the Year, Commerce Roundtable, is returning this September to San Diego! And guess what? This time, we're going ALL out. Mark your calendars for 📅 September 23rd & 24th 📅 and join us at the stunning Port Pavilion on Broadway Pier. Register >> https://lnkd.in/gt4ZxZvT We've lined up some incredible speakers and brands you won't want to miss! Want to see the full lineup? Check it out in the comments below! 👇
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Check out our latest blog post, where we explain what BPO means and, more importantly, what it can mean for your business.🌍️💻️ You can read the blog by clicking on the link below: https://lnkd.in/gcyveATe #customerservice #outsourcing #bpo #business #serviceprovider #automation #efficiency #hr #accounting #it #offshore #nearshoring #onshore #adaptability #optimization #flexibility #scalability #strategicpartnerships
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We’re excited to share more memories from CX Connect! Lacy Eyre and CR Page had a fun time hosting the workshop and being part of this incredible event. #gorgiascxconnect #gorgiaspartner #CX #Ecommerce #partnership #networking #customerservice #customersatisfaction #customersuccess #customerjourney
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