Acqueon

A growth mindset starts here! 🌱 We are excited to share the progress made by our Acqueon Academy, designed to empower our employees to reach their full potential. Acqueon's dedication to professional development has earned us a spot on Comparably’s Best Companies list. Want to learn more? Check out our team’s experience and a sneak peek of our Academy initiatives. https://lnkd.in/gWTSeYkX #employeedevelopment #learningandgrowth #corporatelearning #acqeuonacademy #companyculture

Hospitals are heroes, but even heroes need a healthy bottom line to keep saving lives. That's where Revenue Cycle Management (RCM) comes in! On the Acqueon blog, we dive into what RCM is and why it's crucial for a thriving healthcare practice. Ready to learn the secrets of a healthy RCM process? Head over to the blog and discover how it can transform your healthcare organization: https://bit.ly/4chtPF7 #Healthcare #RevenueCycleManagement #PatientCare #PracticeManagement

Hospital readmissions can lead to poor patient outcomes and have numerous financial implications for healthcare systems. But prioritizing patient engagement can help! In fact, improved patient engagement can reduce readmission rates by up to 14%. 📉 Learn more about the power of proactive communication and how it can benefit your organization in our latest blog post, “Patient Engagement Revolution: How Proactive Communication Improves Healthcare Outcomes”. Read now 🔗 https://bit.ly/4eFycLY #Healthcare #Readmissions #PatientEngagement #ContactCenter #CCaaS 

Feeling like you need a map just to navigate the healthcare system? Patients often struggle with insurance, appointments, and figuring out the best treatment options. But here's the good news: Patient engagement is the key to a smoother healthcare journey! Our blog dives into what patient engagement is and WHY it's a game-changer for your practice. Engaged patients have better health outcomes, lower costs, and stick with you for the long haul! Ready to build a winning patient engagement strategy? Head over to our blog and get started! ➡️ bit.ly/3X0oDRa #Healthcare #PatientEngagement #ContactCenter #CCaaS

Acqueon Customer Success Story: Leading Home Improvement Company Speeds Up Lead Response, Boosts Conversions Offering a wide range of services including roofing, siding, windows, and baths, this home improvement business was struggling to respond to and qualify leads quickly enough, leading to missed opportunities and slower sales cycles. It also needed a solution that would stay within the Salesforce ecosystem it already relied on and ensure 100% compliance with regulations and privacy laws. The home improvement company settled on a winning combination of Salesforce Service Cloud Voice (SCV) and Acqueon Campaigns. Acqueon for Salesforce SCV helped this customer achieve: • 80% faster lead response (from 15 minutes to 3 minutes) • 18% increase in lead qualification rate • 13% boost in opportunity win rate • 100% compliance Learn how you can improve Speed to Lead, Compliance, and other critical KPIs with our Campaign Management solution, Acqueon Campaigns: https://bit.ly/49zokAP

Revolutionizing agent productivity with AI-driven features, Acqueon Workspace is a game-changer for sales, collections, and proactive service. 🧠 AI-fueled Call Summarization: Say goodbye to lengthy note-taking with Acqueon Summarize! Our call summarization solution leverages AI to summarize agent-customer calls, highlighting key insights swiftly and accurately. 🔄 Seamless Cross-Platform Migration: Designed for flexibility, Acqueon Workspace simplifies agent workflows across multiple CRM, CCaaS, and enterprise systems by unifying them into a common primary agent application. 🛡️ Enterprise-Grade Redundancy: Acqueon Workspace now offers multi-region redundancy support on AWS, ensuring minimal disruptions during regional outages for uninterrupted operations. Learn more 🔗 https://bit.ly/44muMZC #CCaaS #ContactCenter #CustomerExperience #CX #AI 

We understand that efficient revenue generation and revenue recovery (#collections) are the lifeblood of B2C enterprise success. That’s why we’re excited to share our eBook, “Revenue Generation and Recovery Strategies for B2C Enterprise Businesses.” Consider it your guide to sustainable growth. Inside, you’ll learn how to thrive in today’s competitive landscape with our proven strategies. Don't miss out – download your copy now: https://bit.ly/47DrSQI   #B2C #Enterprise #BusinessGrowth #Revenue 

Feeling the pressure with collections in today's challenging financial climate? On the blog, we dive into powerful strategies to boost your team's efficiency and maximize debt recovery. Ready to take your collections game to the next level? Head over to the blog and discover how these strategies can make a real difference! ➡️ https://bit.ly/3M5QQjk #Collections #Debt #Compliance #CCaaS #ContactCenter

Leveraging data analytics for revenue generation is no longer optional—it's essential. Gain insights into customer behavior, target your marketing efforts, and deliver personalized experiences by collecting and analyzing data effectively. On the Acqueon blog, see how the right technology and tools can help you unlock new revenue streams. 💵 Read more here: https://bit.ly/3ZzJoTg #DataDriven #DataAnalytics #CustomerEngagement #Revenue 

Acqueon Customer Success Story: Major Bank Transforms Collections & Outreach Following a historic merger, a leading North Carolina bank, now a top 10 commercial bank nationwide, needed to revamp its contact center technology to serve its massive, 12-million-household customer base. They sought a cloud-based solution to: - Modernize Collections: Improve efficiency and ensure compliance for debt collection efforts - Scale Outreach: Effectively manage outbound campaigns across loans, credit cards, and more - Boost Agent Productivity: Optimize dialing modes for smoother customer interactions Enter: Acqueon Campaigns! With an advanced Campaign Management tool, this customer realized instant benefits, including: ^ 4% Total Revenue Collected ^ 58% Customer Satisfaction – 35% Time to Receive Payment ^ 21% Promise to Pay Learn how you can improve CX and retention with our Campaign Management solution, Acqueon Campaigns: https://bit.ly/4cFlyux #CustomerSuccess #CX #Campaigns #Productivity #Banking