Thank you, Rebecca Berry for bringing these experts together to discuss ways restaurants like ours can do better in meeting our communities' dietary needs! Lauren Murawski Kayla King
Advancing the Industry's Workforce, Driving Career Development, and Improving Manager Retention with @ServSuccess for the @National Restaurant Association Follow Us To Learn More!
Yesterday I had the pleasure of sitting down with these three amazing people to discuss the impact of dietary needs in the restaurant industry. The National Restaurant Association estimates that restaurants lose an estimated $45 million a WEEK (that's right a week not year) in potential revenue when it comes to not catering to dietary needs. Restaurants that cater to individuals with food allergies may increase their revenue by a noticeable percentage. Marvin Williams from Abrusci's Fire and Vine shared the importance of culture and empathy that go into the onboarding with training and the hands on time that employees have to ensure they are clear on procedures. Every step counts. Want the most amazing gluten-free calamari you have ever tasted? https://fireandvineco.com/ Kayla King discussed procedures that are non-negotiable and you have to ensure that your procedures are passed down from your servers to your customers to make sure they feel safe. A nutritionist an advocate for restaurants and the community. Apps like Fig - Food Is Good are putting restaurants on the map to increase awareness of restaurants that are taking these procedures seriously. **** If you are a restaurant interested in being put "on the map" sign up here it's completely FREE: https://lnkd.in/gQtpb7jT https://lnkd.in/gJ66wxSU Lauren Murawski shared her testimonial of why all of these things matter and her personal battle with autoimmune disorders and why her partnership with restaurants is so important. Even more so, her connection to the community to help people know they are not alone. She helps others learn how to have a voice and share how to ask for what they need when they order out. She is a leader and a voice for those who are learning to take the path she paved for them. Check out her podcast: https://lnkd.in/gzzdcXWH https://lnkd.in/gHnNt2-6 I shared my personal journey and what led me to the industry and my passion for the importance of training and why I am thrilled to lead the charge with ServSuccess. Guest engagement is so important. We all discussed the compassion, the tone, and being knowledgeable is non-negotiable so how do we get there? We have to take training seriously and we have to ensure our front and back of the house are one. That we have a team that has one goal... The Guest Experience! Want to learn more? You can reach out to any of us to share more on our personal journey's or the resources we shared. We look forward to connecting!